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Hotel Spa Shalam

3.0 star property
Hotel in Coatepec with a full-service spa and free breakfast

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Photo gallery for Hotel Spa Shalam

2 bedrooms, iron/ironing board, free WiFi, bed sheets
Junior Suite, 2 Bedrooms | 2 bedrooms, iron/ironing board, free WiFi, bed sheets
Hair dryer, towels, soap, shampoo
Lobby sitting area
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Pool
  • Room service
  • Laundry
The current price is SAR 161
SAR 190 total
includes taxes & fees
11 Mar - 12 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Separate sitting area
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Free bottled water
Satellite channels
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Satellite channels
  • 13 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Standard Single Room, 1 Twin Bed

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Free bottled water
Satellite channels
Wardrobe or closet
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Free bottled water
Satellite channels
Wardrobe or closet
  • 13 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Superior Double Room

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Superior Double Room

Highlights

Separate sitting area
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Free bottled water
Satellite channels
Daily housekeeping
  • 13 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Free bottled water
Satellite channels
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

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  • Restaurant
  • Breakfast available
  • Housekeeping
8.8 out of 10, Excellent, (49)
The price is SAR 128
SAR 151 total
includes taxes & fees
18 Mar - 19 Mar
Casa Miguel Arcangel

About the neighborhood

Map
Pedro Anaya No. 31, Col. 2 de Abril, Coatepec, VER, 91500

What's nearby

  • Hidalgo Park - 20 min walk - 1.7 km
  • Coatepec Market - 4 min drive - 2.3 km
  • Cerro de Culebra - 4 min drive - 2.8 km
  • Cascada Bola de Oro - 4 min drive - 2.8 km
  • Xalapa Cathedral - 15 min drive - 13.7 km

Getting around

  • Xalapa Station - 43 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 55 min drive

Restaurants

  • ‪Arcos de Belem Restaurant - ‬18 min walk
  • ‪Mr. Taco - ‬18 min walk
  • ‪Antojitos Doña Tere - ‬18 min walk
  • ‪La Cabaña del Tio Yeyo - ‬16 min walk
  • ‪Taco Sabroso - ‬14 min walk

About this property

Hotel Spa Shalam

Hotel in the business district
At Hotel Spa Shalam, you can look forward to free continental breakfast, a grocery/convenience store, and a terrace. Treat yourself to a deep-tissue massage at Spa Shalam, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at Hotel Spa Shalam boast thoughtful touches such as separate sitting areas, as well as amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with hair dryers and shampoo
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash

We should mention

This property does not have elevators
There is limited hot water on site
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Spa Shalam Coatepec
Spa Shalam Coatepec
Spa Shalam
Hotel Spa Shalam Hotel
Hotel Spa Shalam Coatepec
Capital O Hotel Spa Shalam
Hotel Spa Shalam Hotel Coatepec

Frequently asked questions

Does Hotel Spa Shalam have a pool?

Yes, this property has an indoor pool.

Is Hotel Spa Shalam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Spa Shalam?

Self parking is free at this property.

What time is check-in at Hotel Spa Shalam?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Spa Shalam?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Spa Shalam located?

Located in the heart of Coatepec, this spa hotel is within 1 mi (2 km) of Hidalgo Park, Coatepec Market, and Church of San Jeronimo. Church of Guadaloupe and Cerro de Culebra are also within 2 mi (3 km).

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Hotel Spa Shalam Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 29 out of 66 reviews
Rating 8 - Good. 27 out of 66 reviews
Rating 6 - Okay. 6 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 4 out of 66 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Liked: Cleanliness, staff & service, room comfort
Practicality and value
Overall great stay for the purpose. The hotel is a bit away form downtown but a very safe and quiet area. The staff is super friendly so that goes a long way.
View from 3rd floor
Room
Patio near room
Included breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great . the service, excellent
Stayed 1 night in Dec 2023

6/10 Okay

maria del Rosario

Liked: Staff & service
The hotel needs some TLC. A little over priced for the hotel conditions. The pool and jacuzzi, not inviting at all.
Stayed 2 nights in Jun 2024

6/10 Okay

Alberto

Disliked: Amenities
Not what we expected
Stayed 1 night in Jun 2023

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Está en una colonia que se siente inseguridad por la noche ya que está muy solitario y obscuro
Stayed 1 night in Mar 2025

10/10 Excellent

Aida

Stayed 1 night in Jan 2025

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está alejada del centro
Stayed 1 night in Dec 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Jose Raul

Stayed 1 night in Nov 2024

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta servicio de alimentos
Una estancia muy agradable, el detalle es que no tienen servicio de alimentos!!! Sería ideal que lo contemplaran, es un concepto muy padre, como para que tengan este detalle
Stayed 1 night in Sep 2024

10/10 Excellent

Ulises

Stayed 1 night in Aug 2024

2/10 Terrible

Crisanta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene hormigas y chinches
Stayed 1 night in Aug 2024

2/10 Terrible

Israel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No sirve el jacuzzi La alberca nunca se calentó el agua Quedaron de avisarme horarios para masaje y nunca lo hicieron Tardaron media hora en abrir la puerta de entrada
Stayed 2 nights in Jul 2024

2/10 Terrible

Rodrigo

Stayed 1 night in Jun 2024

8/10 Good

maria de la luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción para quedarse si vas en auto. Habitaciones súper amplias, agua caliente muy bien. Lo único malo es que está un poco alejado del centro y los alrededor no son muy bonitos.
Stayed 1 night in May 2024

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un excelente lugar, agradable, el personal muy amable lo recomiendo mucho.
Stayed 3 nights in Mar 2024

8/10 Good

ceci

Stayed 1 night in Mar 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien en general, excelente servicio, lo único difícil es que estaban trabajando en el hotel y hubo mucho ruido de martillazos
Stayed 2 nights in Feb 2024

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, atentos en recepción tanto en entrada como salida
Stayed 1 night in Feb 2024

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpio y habitación con muy buen espacio, muy amplia. Lo que no me gustó es que huele un poco a humedad.
Stayed 1 night in Nov 2023

8/10 Good

Ana Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Oct 2023

8/10 Good

Ana Laura

Stayed 2 nights in Aug 2023

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Stefanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algo retirado del centro pero en automóvil se llega rápido. Excelentes instalaciones, amplia habitación, amplio estacionamiento, agua caliente,hay para planchar la ropa, secadora de cabello…en fin… muy bien, lo único que no me agradó fue el olor de la habitación, a humedad,! Incluido las almohadas, pero se puede arreglar poniendo un poco de atención en esos aspectos. Gracias
Stayed 1 night in Aug 2023

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023