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Hampton Inn & Suites Cleveland Mentor

2.5 star property
Hotel in Mentor with free breakfast and a fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Cleveland Mentor

Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Minibar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is SAR 367
SAR 416 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed - king
Blackout drapes/curtains
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 48 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed - king
Blackout drapes/curtains
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed - king
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed - king
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
8.4 out of 10, Very Good, (697)
The price is SAR 386
SAR 436 total
includes taxes & fees
15 Dec - 16 Dec
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

About the neighborhood

Map
5675 Emerald Ct, Mentor, OH, 44060

What's nearby

  • Lake Erie College - 5 min drive - 5.5 km
  • Headlands Beach State Park - 5 min drive - 5.1 km
  • Mentor Ice Arena - 6 min drive - 5.0 km
  • Fairport Harbor Lakefront Park Beach - 9 min drive - 8.8 km
  • Historic Kirtland - 13 min drive - 14.8 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casa Agave Mexican Cuisine - ‬5 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Hampton Inn & Suites Cleveland Mentor

Hotel near Lake Erie
You can look forward to free breakfast, dry cleaning/laundry services, and a gym at Hampton Inn & Suites Cleveland Mentor. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, express check-in, and a front-desk safe
  • A 24-hour front desk, luggage storage, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 90 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 50-inch LCD TVs with premium channels
  • LED light bulbs, mini fridges, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (576 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • High pile carpet in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Cleveland Hotel Mentor
Hampton Inn Cleveland Mentor
Hampton Inn Mentor
Mentor Hampton Inn
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn Cleveland Mentor Hotel
Hampton Inn Suites Cleveland Mentor
Hampton Inn & Suites Cleveland Mentor Hotel
Hampton Inn & Suites Cleveland Mentor Mentor
Hampton Inn & Suites Cleveland Mentor Hotel Mentor

Frequently asked questions

Is Hampton Inn & Suites Cleveland Mentor pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Cleveland Mentor?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Cleveland Mentor?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Cleveland Mentor?

Check-out is at 11 AM.

Where is Hampton Inn & Suites Cleveland Mentor located?

Situated in Mentor, this hotel is within 3 mi (5 km) of Mentor Marsh - Carol H. Sweet Nature Center, Black Brook Golf Course, and Mentor Dog Park. Mentor Ice Arena and Headlands Beach State Park are also within 6 mi (10 km).

Hampton Inn & Suites Cleveland Mentor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 361 out of 654 reviews" "
Rating 8 - Good. 178 out of 654 reviews" "
Rating 6 - Okay. 57 out of 654 reviews" "
Rating 4 - Poor. 29 out of 654 reviews" "
Rating 2 - Terrible. 29 out of 654 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelo, Aventura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good but it could have a bit more options of food and drinks. The hotel was very good, check in and out smooth, and very convenient location to our plans.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for visiting our family. In spite of renovations being done, the area we were staying in was great!
Stayed 1 night in Nov 2024

6/10 Okay

Hans, Rock Hill

Business traveler
Liked: Cleanliness, amenities
Overall my stay was OK. I booked a suite with a King but 1st room assigned was a accessible room with 2 queen beds. Then the only option available for a king room was a room with a broken TV but the front desk overnight host was a great help in getting a secondary TV running in the room. AC is very loud and my room didn't get serviced overnight. Not sure why
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk cheyene was excellent customer service
Stayed 1 night in Oct 2024

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service
This was our second stay at this facility. The staff is great. The downside is that the hotel is being remodeled and so there are some issues. Our room thermostat was not working so the air handler had to be manually controlled.
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, comfortable room. The breakfast was well stocked and the dining area was very clean. The staff was friendly and helpful. Couldn’t ask for more.
Stayed 1 night in Oct 2024

10/10 Excellent

samantha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so nice and accommodating. Rooms clean and new!
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't realize this was a newly built property so it was a nice surprise to stay at such a nice, clean and modern hotel. Breakfast was very good
Stayed 1 night in Oct 2024

10/10 Excellent

Ananya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Hotel was very clean!
Stayed 3 nights in Oct 2024

6/10 Okay

Baree

Stayed 1 night in Aug 2024

10/10 Excellent

Richard, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Jo

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was a lot of construction going on. Doors seemed to stick in several places. Reserved a handicap accessible room. Needed bars at the toilet - there were none. Had to go downstairs to the lobby bathroom from the third floor every time to use the toilet. The only handicap thing that I saw in this room was one bar to assist in the shower. Was not a walk-in shower. Still had to climb over the tub side. They advised that they didn’t have any handicap accessible with two queen beds. Only had a room with a King bed. There were two of us there on business for work and was not comfortable sharing a bed. They offered a handicap room with two queen beds on the website, yet advised me they didn’t have a room like that at this time. Tried to make the best of the situation. Won't go back.
Stayed 1 night in Sep 2024

10/10 Excellent

Corina

Liked: Cleanliness, property conditions & facilities
Very helpful personal
Stayed 2 nights in Sep 2024

4/10 Poor

michael

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was under construction. Our room should not have been rented. A discount should have been offered, when it was brought to the desks attention. Breakfast was just OK.
Stayed 1 night in Aug 2024

4/10 Poor

Tonilyn

Traveled with family
Disliked: Staff & service
I give 2 stars only because the overnight front desk guy went above and beyond to attempt to remedy this awful experience. We checked in to the hotel around 9-10pm only to find minimal toilet paper in the room and a fridge full of the previous room tenants left over food. Because the hotel was booked they were unable to move us to a clean room but the overnight front desk tracked down a bag to empty the trash and cleaning supplies to clean the fridge. The following morning when we checked out another lady was there and when we passed along our issues she couldn’t care less. She seemed bothered that I had even discussed our issues with her. They also couldn’t be bothered to provide a toaster for our provided breakfast b/c it was “out for maintenance”. Seriously, Sam’s Club is across the street! Go buy a stupid toaster. With the cost of the room Hampton Inn can afford a working toaster!! But I guess they can’t even manage to keep their cleaning staff. Another group staying there had the same issues with the lady in the morning - she clearly hates her job! And made us all deal with her miserable attitude as a result!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice, professional and accommodating.
Stayed 2 nights in Aug 2024

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, amenities
Took over 30 minutes to check in and we were the only ones checking in. No staff at front desk.
Stayed 2 nights in Aug 2024

6/10 Okay

Roy

TV of working at times. No price adjustment for TV
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Aug 2024

8/10 Good

Vincent

My room was not ready upon my arrival. 3:00
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
This hotel is under renovation and construction is visible in many areas. Cable TV wasn’t hooked up so we had to switch rooms.
Stayed 2 nights in Aug 2024

2/10 Terrible

CAROLYN

Traveled with group
Disliked: Cleanliness, staff & service
I reserved two rooms at the Hampton in Mentor, OH, when we arrived the manager said that Expedia cancelled one of our rooms. The manager said that Expedia sent her a email cancelling one room. I asked to see the email because I never received an email from Expedia but she went in back room & never came back up the staff said she was on the phone but I'm pretty sure she was hiding. It was a terrible experience, we had to search for another hotel & had to go into Cleveland to find one. I will never go to another Hampton.
Stayed 1 night in Aug 2024

2/10 Terrible

claudet

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The room that was missing amenities
It was horrible except for the cleanliness of the place. No pillows. No garbage cans. Was given a garbage bag. Later to put over the door. No tv. If there was a fire no smoke detector. Clerk did not tell us that thes items were missing. Managers to call on Tuesday No call. I need at Least. 50 Percent back. I heard someone asking for 100 percent.
Stayed 1 night in Aug 2024

10/10 Excellent

Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024