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Days Inn by Wyndham Willoughby/Cleveland

2.5 star property
Start your day with a convenient to-go breakfast, then dive into relaxation at the seasonal outdoor pool.

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Photo gallery for Days Inn by Wyndham Willoughby/Cleveland

In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Towels, toilet paper
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Parking included

Room options

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Exterior

Best Western Plus Mentor-Cleveland Northeast

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 1,000 reviews
The price is SAR 347
SAR 400 total
includes taxes & fees
2 Mar - 3 Mar
Best Western Plus Mentor-Cleveland Northeast

About the neighborhood

Map
4145 State Route 306, I-90 and Route 306 Exit 193, Willoughby, OH, 44094

What's nearby

  • Historic Kirtland - 16 min walk
  • Lake Metroparks Farmpark - 8 min drive
  • Chagrin River - 9 min drive
  • Mentor Ice Arena - 9 min drive
  • The Holden Arboretum - 14 min drive

Getting around

  • Cleveland, OH (CGF-Cuyahoga County) - 12 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Food Court - ‬4 min drive
  • ‪Mission BBQ - ‬3 min drive
  • ‪Asian Chao - ‬4 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Days Inn by Wyndham Willoughby/Cleveland

Property highlights
Days Inn by Wyndham Willoughby/Cleveland provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and free newspapers
  • An elevator
Room features
All 112 rooms have comforts such as wet bars and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with toilet paper
  • 32-inch TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Private bathroom
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 15.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 15.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cleveland Willoughby
Days Inn Cleveland Hotel Willoughby
Days Inn Willoughby
Days Inn Willoughby Cleveland
Willoughby Cleveland
Days Inn Cleveland/Willoughby Hotel Willoughby
Days Inn Cleveland/Willoughby Ohio
Days Inn Willoughby/Cleveland Hotel Willoughby
Days Inn Willoughby/Cleveland Hotel
Days Inn Willoughby/Cleveland Willoughby
Days Inn Wyndham Willoughby/Cleveland Hotel Willoughby
Days Inn Wyndham Willoughby/Cleveland Hotel
Days Inn Wyndham Willoughby/Cleveland Willoughby
Days Inn Wyndham Willoughby/Cleveland
Days Inn by Wyndham Willoughby/Cleveland Hotel
Days Inn by Wyndham Willoughby/Cleveland Willoughby
Days Inn by Wyndham Willoughby/Cleveland Hotel Willoughby

Frequently asked questions

Does Days Inn by Wyndham Willoughby/Cleveland have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.

Is Days Inn by Wyndham Willoughby/Cleveland pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Days Inn by Wyndham Willoughby/Cleveland?

Self parking is free at this property.

What time is check-in at Days Inn by Wyndham Willoughby/Cleveland?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Days Inn by Wyndham Willoughby/Cleveland?

Check-out is at 11 AM.

Where is Days Inn by Wyndham Willoughby/Cleveland located?

Situated in Willoughby, this hotel is 0.8 mi (1.4 km) from Historic Kirtland and within 3 mi (5 km) of Indian Museum of Lake County and Chagrin River. James Garfield National Historic Site and Penitentiary Glen Wildlife Center are also within 3 mi (5 km).

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Days Inn by Wyndham Willoughby/Cleveland Reviews

Reviews

5.4
Rating 10 - Excellent. 69 out of 769 reviews
Rating 8 - Good. 140 out of 769 reviews
Rating 6 - Okay. 190 out of 769 reviews
Rating 4 - Poor. 176 out of 769 reviews
Rating 2 - Terrible. 194 out of 769 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLOSED DOWN - DO NOT BOOK!!!
Booked 2 rooms at this hotel for 3 nights and when we arrived, it was closed down!!! No phone call or email or any notice whatsoever. Prepaid over $500 and have nothing to show for it. We had to book rooms down the street which more than doubled the cost of our trip. I can’t get a response from the hotel and hotels.com is supposed to be ‘looking into it’ but we’re a month past and still nothing! This is simply shameful!
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Amenities
This hotel was closed for asbestos removal. My wife and I had made reservations weeks before, but received no notification that we needed to find another place to stay. Very unprofessional.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When the lyft brought me to the building, nobody was there! I called the number and it was no longer in service. I was not informed of the hotel closing or moving and was essentially abandoned without warning. Horrible experience. ***DO NOT BOOK THIS HOTEL. IT MIGHT NOT EXIST***
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived to check in, i received my room key. when i opened the room there was someone's belongings(suitcase and shoes) right in front of the door. I went down to the front desk to address the issue and the front desk worker notified me that there are no rooms available and he couldn't help me. This was 7/17/2021. I am currently still waiting for my refund. I wouldn't recommend staying at this location/
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel room ever. Didn't even stay 2 hrs. it was disgusting, smelled, blood on wall in bathroom, door didnt shut, etc
Stayed 1 night in Jul 2021

2/10 Terrible

abdirahman

Disliked: Cleanliness, property conditions & facilities, room comfort
horrible.
Stayed 2 nights in Jul 2021

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Robin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel staff was very friendly and responsive. The whole hotel has a very strong cigarette smell, and the hotel is a bit run down (there is some maintenance work that is needed).
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Rooms were clean but common areas were not updated and very smoky. Outdoor pool closed due to COVID but clearly not maintained. Photos from the parking lot are very deceiving.
Stayed 1 night in Jul 2021

4/10 Poor

Iuliia

Disliked: Cleanliness
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Staff & service
The place was mediocre, not dirty but could have been somewhat updated. Staff were friendly.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here after being unable to find any other hotels with vacancies nearby. This was the worst place I have stayed in 50 years of traveling. Carpets were dirty and stained, the room was not clean, even old food in the refrigerator. The bathroom floor was dirty and the toilet didn’t flush. Hate to write a bad review, but this place was awful. Avoid
Stayed 1 night in Jul 2021

4/10 Poor

Reagan

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was dirty, inside and out. Reviews over the past month cited numerous reports of bed bugs with a lack of acknowledgment by the management. I could not risk bringing bed bugs back to my house and family.
Stayed 1 night in Jul 2021

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experince at this hotel was not great at all our room was never cleaned toliet was not flushing properly...we were non smokers put in smoking room we had an ironing board but no iron....carpet was so very dirty feet were black on the bottoms....management was not very friendly at all....no continental breakfast when website said there was....no pool when the website said there was one....at checkout guy looked like he was sleeping....i would not recommend anyone to stay at this hotel it is so in need of very clean people at running this place....i think since i went through a third party me and my family deserve some type of refund for this days inn cleveland.....i have set up several hotels over the years and this hotel was very very very poor....
Stayed 2 nights in Jul 2021

6/10 Okay

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
The hotel was what you expect for the price. First, the host gave us a key to a room which was already occupied and scared both parties when we opened the door to their room. When we got to our room, we made sure to double lock our room so it didn’t happen to us. Lol The beds are really hard and the blankets have holes. The bathroom and shower is pretty rough and needs maintenance. The bathroom light is outside the bathroom by the sink and mirror. You cannot turn the bathroom light on without turning on the light in the room. (We just used our phone light when we used the restroom in the middle of the night so we didn’t wake up the whole room.) It also had a slight smoke smell although it’s a nonsmoking room. It was a great price though!
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, paint flaking in tub. Unhelpful front desk
Our non smoking room smelled like smoke. There were large paint chips flaking off the floor of the bathtub as well as a dirt spot on the bath mat hanging over the bathtub. The floor was dirty. It was disgusting. Not anywhere near worth the $125 we paid. When I told the front desk about the horrible condition of the tub and asked if we could have some sort of refund or discount he gave no apology and just gave me a flat, no. Will never ever stay here again. Up there with one of my worst hotel experiences.
Stayed 1 night in Jul 2021

2/10 Terrible

cindy

Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really usually and not a complainer but this got me good! And I’ll explain why! Usually I go to red roof or courtyard! But I wanted to be close to the office! BIGGEST MISTAKE! I reserved the business suite! It had old pizza left on the GLASS in the microwave! The garbage can was not empty! Some one didn’t flush a toilet! The hallways are stifling to the point of no breathing! I traveled up from southern Ohio and the woman who checked me is was a beautiful and sweet she was kind and I can’t blame her! She went on the phone call she received about the room from the housekeeper! He was an older gentleman who was sweet! I feel it’s an under staffed situation! But there was garbage food and toiletries everywhere! This time NOT HAPPY!
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found bed bugs and staff was rude.told us to contact Expedia who we booked through.After some time of talking to staff because couldn’t get through to Expedia.They gave us another room and it was horrible.Sunken I’m middle mattress and food garbage and broken shower head and hole in wall and dirty.Just left hotel without sleep and went to work and sat in car.
Stayed 1 night in Jul 2021

6/10 Okay

Denice M

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was dirty staff was rude
Stayed 1 night in Jul 2021

2/10 Terrible

Krista

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Cigarette ashes on the carpet. Hairs in the bathtub. Room smelled of BO. Will spend twice as much money to not stay here again
Stayed 1 night in Jul 2021