4/10 Poor
Stuart I.
23 September 2018
Good location, but run down apartment
This accommodation is run down and poorly looked after, which is a shame. There are a few safety issues which are quite concerning. The ladder to the bunk beds is not screwed on at the top, which we only discovered when our young son tried to climb it, it was fortunate he didn't hurt himself. He had to be lifted in and out of the bed every day. The electrical appliances in the kitchen are all plugged into a single adaptor, which hangs from the wall, which I believe is quite dangerous. There is also rotting wood in the bathroom and the washing machine floods the kitchen floor when in use.
The accommodation is located on a steep slope, with the only access intothe building via glazed doors, which are locked in by metal shutters. The windows of the buildings are several stories up. The lock to the glass doors does not work from the inside, so the only way to secure the building at night is to lock the metal shutters. The glass doors need to be closed to keep the ants out, so you need to remove the key from the metal shutters. Because of this set up combined with the general run down nature of the building, we were worried that should there be a fire at night we wouldn't be able to get our children out safely. We went to test the smoke alarm, and were surprised to find it without battery and with broken wires. We contacted the owner to express our concerns and request a new smoke alarm and were told that if we didn't like the accommodation we could move elsewhere. What kind of person responds in that way to a question of children's safety? We sought out and bought a smoke alarm, which isn't top of your list of things to do on holiday, but we did sleep safer at night with it in place. We took it to our next accommodation on the island, but the house had a functional smoke alarm on each floor.
Other problems were that when we arrived there was not a scrap of toilet roll in the building so the first thing we had to do was find a shop to buy some. Whilst I appreciate the house should not be fully stocked, I don't think I've ever been to holiday accommodation that didn't have at least a part used roll. When we first used the kitchen all of the cutlery and crockery was damp and greasy. When we went to use the last plate on the stack I found a piece of rotting meat stick to the plate, which at least explained the smell from that cupboard. What a shame the same couldn't be said for the bathroom; no amount of scrubbing could remove the smell of urine.
Stuart I.
Stayed 10 nights in Aug 2018