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Hotel Acuario Ciudad del Carmen

3.0 star property
Find your perfect blend of activity and relaxation amidst this hotel’s inviting amenities.

Choose dates to view prices

Photo gallery for Hotel Acuario Ciudad del Carmen

Outdoor pool
Exterior
Desk, iron/ironing board, free WiFi
Lobby
Terrace/patio

Reviews

6.0 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi

Standard Single Room

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Double Beds

Similar properties

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Extended Suites Ciudad del Carmen Aeropuerto

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 382 reviews
The price is SAR 132
SAR 156 total
includes taxes & fees
28 Feb - 1 Mar
Extended Suites Ciudad del Carmen Aeropuerto

About the neighborhood

Map
Dirección: Calle 51 #60, Colonia Santa Margarita, Ciudad del Carmen, CAM, 24120

What's nearby

  • Zaragoza Park - 16 min walk
  • Our Lady of Carmen Church - 16 min walk
  • Carmen XXI Convention Center - 3 min drive
  • El Zacatal Bridge - 5 min drive
  • Norte Beach - 8 min drive

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive

Restaurants

  • ‪Rush - ‬7 min walk
  • ‪Los 3 Taquitos - ‬5 min walk
  • ‪Brunch Sweet Bistro - ‬8 min walk
  • ‪Taqueria "La Casa del Torero - ‬5 min walk
  • ‪La Josefina - ‬8 min walk

About this property

Hotel Acuario Ciudad del Carmen

Property highlights
A terrace, a garden, and a gym are just a few of the amenities provided at Hotel Acuario Ciudad del Carmen. The on-site restaurant, La Fuente, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), meeting rooms, and smoke-free premises
  • A front-desk safe, a 24-hour front desk, and tour/ticket assistance
Room features
All 80 rooms include comforts such as air conditioning, in addition to perks like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers
  • 24-inch LED TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: MXN 60-180 for adults and MXN 60-180 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • La Fuente

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 24-inch LED TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 60 to 180 for adults, and MXN 60 to 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Acuario Ciudad Carmen Ciudad del Carmen
Hotel Acuario Ciudad Carmen
Acuario Ciudad Carmen Ciudad del Carmen
Acuario Ciudad Carmen
Acuario Ciudad Del Carmen
Hotel Acuario Ciudad del Carmen Hotel
Hotel Acuario Ciudad del Carmen Ciudad del Carmen
Hotel Acuario Ciudad del Carmen Hotel Ciudad del Carmen

Frequently asked questions

Does Hotel Acuario Ciudad del Carmen have a pool?

Yes, this property has an outdoor pool.

Is Hotel Acuario Ciudad del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Acuario Ciudad del Carmen?

Self parking is free at this property.

What time is check-in at Hotel Acuario Ciudad del Carmen?

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Acuario Ciudad del Carmen?

Check-out is at noon.

Where is Hotel Acuario Ciudad del Carmen located?

Situated in Ciudad del Carmen, this hotel is within 1 mi (2 km) of Victoriano Nieves Cespedes Museum, University Cultural Center, and Zaragoza Park. Our Lady of Carmen Church and Church of Our Lady of Fatima are also within 1 mi (2 km).

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Hotel Acuario Ciudad del Carmen Reviews

Reviews

6.0
Rating 10 - Excellent. 34 out of 164 reviews
Rating 8 - Good. 36 out of 164 reviews
Rating 6 - Okay. 24 out of 164 reviews
Rating 4 - Poor. 25 out of 164 reviews
Rating 2 - Terrible. 45 out of 164 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

gerardo

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water They want to open the garage for my carr Only one towel
Stayed 1 night in Jan 2025

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing. It was terrible. No toilet seat , light bulb burnt. I was handed a handful of paper towels in place of a bath towel. Front desk was rude. Do not stay here .
Stayed 4 nights in Jun 2023

6/10 Okay

Jose Diego

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Aide

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Marian Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Miguelina del Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Ofrecen un servicio y dan otro. No querian reconocer mi reservacion y muchas personas que igual reservaron por ixperoa se quedaron sin su reserva
Stayed 2 nights in Jul 2024

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

PAOLA GABRIELA

Liked: Cleanliness
NO RESPETARON LAS RESERVACIONES
Stayed 2 nights in Jul 2024

2/10 Terrible

GILMAR JESUS

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas ubicación
Stayed 1 night in Jul 2024

2/10 Terrible

saul simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Luis Alberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jhonatan

Disliked: Staff & service, amenities
Poca seguridad las cámaras de vigilancia no funcionan
Stayed 1 night in Jul 2024

2/10 Terrible

José E.

Disliked: Amenities
No te aseguran tu recerva, si no respetan las rrservas de esta página, por favor eliminenla, me senti muy molesto por que no encontraba hotel disponible. Pésimo luhat, 0 recomendado
Stayed 1 night in Jul 2024

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Arturo

Stayed 2 nights in Jul 2024

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Horrible
Estuvo Horrible, No se culpa de quien fue, pero resulto que no me hicieron valida mi reserva por este medio, el hotel decía que sus instrucciones eran que no estaban respetando ninguna reservación por medios como este, entonces que le hiciéramos como quisiéramos, pero que no tenían habitaciones disponibles para quedarnos y nos corrieron prácticamente.
Stayed 1 night in Jul 2024

4/10 Poor

Enrique

Liked: Cleanliness
Disliked: Property conditions & facilities
Todo el trato fue muy amable con el poco personal que pude tratar, pero el servicio no es de lo mejor el aire acondicionado de la habitación hacía mucho ruido, solicite toallas y a pesar de que reserve una habitación para dos solo me dieron una toalla pequeña y me dijeron que por ser habitación sencilla solo daban una, las cortinas tipo persianas no se podían cerrar y las cortinas que tenia sobre las persianas eran traslúcidas
Stayed 1 night in Jul 2024

2/10 Terrible

MARTHA PATRICIA

Stayed 1 night in Jul 2024

2/10 Terrible

Juan Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo! Llegamos y que no habia reservación, que toman las reservaciones de las aplicaciones ellos a su manera, si hay si la dan y si no no! Por algo se realiza la reserva y con 1 semana de anticipación, ellos deben dejar disponibles las habitaciones que se reservaron. No encontramos lugar en ningún lado, dormí en la camioneta con mi familia. Con que confianza vuelvo a reservar en su aplicación sin que me vuelva a suceder lo mismo! No los recomiendo! La persona del hotel súper prepotente hasta queriendo regañarme prácticamente. 0 tacto con el cliente.
Stayed 1 night in Jul 2024

2/10 Terrible

Salome

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

RICARDO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reserva no respetada
Muy mal no esta asegurada mi reservacio y no habia disponible literal en toda la ciudad, tuve q ir de hotel en hotel bus a do y solo pude acomodar a la.mitad de mi familia los demas nos regresamos al lugar de origen
Stayed 1 night in Jul 2024

2/10 Terrible

Sherlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo todo, realizamos reservación y al llegar hacer el check in no nos hicieron válida, le dieron prioridad a personas que llegaban directo al hotel, al momento de hacer la aclaración la señora de recepción se portó muy grosera al grado de decirnos que nos fuéramos a la chingada, un vocabulario y modos horrible, era la primera vez que llegamos a esa lugar y todo mal
Stayed 1 night in Jul 2024

2/10 Terrible

Alba Edilia

Stayed 1 night in Jul 2024

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024