My wife and I drove from Indianapolis for a weekend in Cincinnati. We had planned on the Reds game on Sunday, which was sold out and there was a concert, so all hotels within 45 minutes were full. When we arrived at the property on 6/24 at 5:15 pm, there were belongings in the room and someone was obviously staying there. I called VRBO, and they tried to contact the owner. I have texted and called the number that is on the profile for the owner multiple times, with no response. I will include the text messages. I was forced to drive back to Indianapolis that evening. I had to cancel multiple events planned in Cincinnati and was not able to use the Reds tickets that I had previously purchased. This was a huge disappointment, and I would love for VRBO to make this right and let me know what exactly happened with the owner. A refund is obviously necessary, but this cost me much more time and money than what I paid for the actual room.