Mercure Cieszyn

3.0 star property
Eco-certified hotel with a sauna and a 24-hour front desk

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Photo gallery for Mercure Cieszyn

Terrace/patio
Breakfast, lunch, dinner served; Polish cuisine
Reception
Hiking
Standard Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
The current price is SAR 252
SAR 273 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
Motelowa 21, Cieszyn, Silesian, 43 400

What's nearby

  • Museum of Cieszyn Silesia - 5 min drive
  • Cieszyn Romanesque Rotunda - 6 min drive
  • Tesin Theatre - 7 min drive
  • Szczyrk Ski Resort - 38 min drive
  • Auschwitz-Birkenau State Museum - 55 min drive

Getting around

  • Cieszyn Station - 4 min drive
  • Ostrava (OSR-Leos Janacek) - 40 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪U Trzech Braci - ‬4 min drive
  • ‪Restauracja Korbasowy Dwór - ‬5 min walk
  • ‪Subway - ‬5 min drive
  • ‪Burger Brothers Cieszyn - ‬4 min drive

About this property

Mercure Cieszyn

Eco-certified hotel
Take advantage of a terrace, shopping on site, and a garden at Mercure Cieszyn. For some rest and relaxation, visit the sauna. The on-site Polish cuisine restaurant, Hotelowa, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • An elevator, barbecue grills, and a 24-hour front desk
Room features
All 78 rooms have amenities such as free WiFi, sound-insulated walls, and free bottled water.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Blackout drapes/curtains, in-room massages, and sound-insulated walls
  • LCD TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 55 for adults and PLN 27.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hotelowa

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 45 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 55 for adults and PLN 27.50 for children
  • Self parking fee: PLN 20 per day
  • Pet fee: PLN 45 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Cieszyn Mercure
Mercure Cieszyn
Mercure Hotel Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn

Frequently asked questions

Is Mercure Cieszyn pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 45 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Cieszyn?

Self parking is available for PLN 20 per day. Limited spots are available.

What time is check-in at Mercure Cieszyn?

Check-in begins at 3:00 PM.

What time is check-out at Mercure Cieszyn?

Check-out is at noon.

Does Mercure Cieszyn provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Cieszyn located?

Situated in Cieszyn, this eco-certified hotel is within 2 mi (3 km) of Gora Zamkowa, Piast Castle Tower, and Cieszyn Romanesque Rotunda. Museum of Cieszyn Silesia and Tesin Theatre are also within 3 mi (5 km). Cieszyn Station is 25 minutes by foot.

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Mercure Cieszyn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 129 reviews
Rating 8 - Good. 43 out of 129 reviews
Rating 6 - Okay. 16 out of 129 reviews
Rating 4 - Poor. 5 out of 129 reviews
Rating 2 - Terrible. 2 out of 129 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Stayed 9 nights in May 2024

4/10 Poor

Frank, Greeley

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor service
Stayed 9 nights in Aug 2022

6/10 Okay

ANDREW

Stayed 1 night in Sep 2024

10/10 Excellent

Gunnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christodoulos

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천합니다.
머큐어 호텔은 어딜 가도 잘 유지 하는것 같음
Stayed 1 night in May 2024

8/10 Good

Pal

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Pal

Stayed 1 night in Jul 2023

4/10 Poor

Piotr

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Stayed 1 night in Apr 2023

8/10 Good

LUKASZ

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Mateusz

Stayed 1 night in Aug 2022

10/10 Excellent

Pal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Luca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessima esperienza
Mi stupisco come sia possibile che la catena Accor possa mantenere la licenza a quest'albergo. La camera ha un odore di stantio, i vetri della finestra sono opachi, la moquette vecchia e il letto con materasso a molle scomodo. Le tende non oscurano la luce esterna e manca l'aria condizionata. Il wi-fi in camera è difficoltoso e assente nella zona letto. La colazione è scarsa. La camera non è stata rifatta. Alla reception mi hanno detto che avrei dovuto chiederlo espressamente. Pessima esperienza
Stayed 2 nights in Jul 2022

6/10 Okay

Eugenio

Liked: Cleanliness, staff & service
Niente frigo, niente aria condizionata, esterni trascurati.
Stayed 1 night in Jun 2022

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Wszystko ok poza budzeniem przez obsluge sprzatajaca
Stayed 1 night in Nov 2021

10/10 Excellent

Conrad

Stayed 1 night in Nov 2021

10/10 Excellent

pal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Pal

Liked: Cleanliness, staff & service, property conditions & facilities
Kort vistelse på genomresa
Trevligt hotell med utmärkt personal.Mycket bra frukost.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bez szału
Parking zaniedbany, ale obszerny. W hotelu brak klubiku dla dzieci, o którym mowa w ofercie. Pokoje bez klimatyzacji (gdy było 30st na zewnątrz było to dość uciążliwe) oraz lodówki. Łazienka była ddość stara. Meble też dość wiekowe, ale raczej w dobrym stanie. Obsługa ok. Hotel jednak wymaga nakladu finansowego.
Stayed 2 nights in Jul 2021

8/10 Good

Anton

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

LUKASZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021

8/10 Good

Marko

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021