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Hotel Rancho Luna

3.0 star property
Beachfront, with full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rancho Luna

Deep-tissue massages, sports massages, beach massages
Exterior
Individually decorated, individually furnished, desk, laptop workspace
On the beach, beach massages, beach volleyball
Business center

Reviews

5.6 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Gym
  • Parking available
  • Pool
  • Spa

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Daily housekeeping
Desk
Laptop workspace
  • 25 sq m
  • Golf view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Daily housekeeping
Desk
Laptop workspace
  • 25 sq m
  • Golf view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Carretera Pasacaballo Km 17½, La Campana, Cienfuegos, Cienfuegos, 55100

What's nearby

  • Rancho Luna Beach - 9 min walk - 0.8 km
  • Guanaroca Lake - 7 min drive - 3.8 km
  • Cienfuegos Cathedral - 19 min drive - 19.0 km
  • Palacio de Valle - 21 min drive - 20.0 km
  • Castillo de Jagua - 54 min drive - 54.6 km

Restaurants

  • ‪Club Cienfuegos - ‬22 min drive
  • ‪Villa Lagarto - ‬22 min drive

About this property

Hotel Rancho Luna

Hotel by the sea
You can look forward to a free breakfast buffet, a poolside bar, and a rooftop terrace at Hotel Rancho Luna. With a beachfront location, beach massages, and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Tennis courts, self parking (surcharge), and a 24-hour front desk
  • Luggage storage, meeting rooms, and free newspapers
  • Concierge services, smoke-free premises, and tour/ticket assistance
Room features
All 222 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Hotel Rancho Luna are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transportation

  • Self parking on site (USD 1 per night)
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Tennis

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for wireless internet in public areas: USD 1 per hour (rates may vary)
  • Self parking fee: USD 1 per night
  • In-room safe fee: USD 2.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9 AM to 7 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Rancho Luna Cienfuegos
Rancho Luna Cienfuegos
Rancho Luna
Rancho Luna Cuba
Rancho Luna Hotel
Rancho Luna Hotel
Rancho Luna Cuba
Hotel Rancho Luna Hotel
Hotel Rancho Luna Cienfuegos
Hotel Rancho Luna Hotel Cienfuegos

Frequently asked questions

Does Hotel Rancho Luna have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–7 PM.

Is Hotel Rancho Luna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Rancho Luna?

Self parking is available for USD 1 per night.

What time is check-in at Hotel Rancho Luna?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Rancho Luna?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Rancho Luna?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Rancho Luna located?

Nestled on the beach, this Cienfuegos hotel is within 3 mi (5 km) of Rancho Luna Beach, Guanaroca Lake, and Luna Lighthouse. Cienfuegos Botanical Garden and Plaza de Actos Cienfuegos are also within 12 mi (20 km).

Hotel Rancho Luna Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 7 out of 19 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the worst of the worst, the attention since you enter is pessimistic. The workers do not take care of you in anything. The cleaning in the rooms is the worst. I recommend that if you plan to go to that hotel change your mind.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and beach, friendly staff, quiet, relaxing place.... rooms are dated and not in great shape but I will definitely return.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. This is my third time here early gets better every time, I will be returning again.
Stayed 7 nights in Dec 2018

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
This was a decent place but I’m glad we only stayed one night. Pros: All inclusive Included water activities on their private beach Cons: Food was just ok Beds weren’t very comfortable and had ants A little far from town but they were very helpful in getting you taxis
Stayed 1 night in Dec 2018

4/10 Poor

LuzHelena, South Africa

Liked: Cleanliness
Disliked: Property conditions & facilities
The water was coming black and brown from the faucet. Half way through our stay they sent us to another hotel (5 hours away) which meant that we lost our transport to the airport. They did not reimburse us for this. People there made their best effort to provide a great service, they were friendly and there is a natural paradise to be explored. Location is wonderful although the sea is not crystal clear due to its high mineral composition.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is close to nice beach that’s all the hotel has going for it
Stayed 12 nights in Sep 2018

6/10 Okay

Larissa, Wales,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights at the hotel. The food was fresh, the staff was very pleasant. The rooms are comfortable with air conditioner to keep you cool. Not sure how they keep mosquitoes away, but we had few bites, so bring anti-mosquitoes stuff with you. The manager was very helpful and solved the payment problem we had when checked in. Will stay again as they have wonderfull beach!
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveler

Stayed 9 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio,Limpiesa muy mal,ropa de cama y toallas sucio, Cucarachas en el comedor
Stayed 1 night in Nov 2019

8/10 Good

Carlos

Business traveler
Liked: Cleanliness
The facility is a bit out of date. I'm glad that the meal is a little more delicious
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Aug 2019

2/10 Terrible

Vilma Celia

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible!!!! No se puede brindar turismo sin condiciones , escases de todo!!!!
Stayed 4 nights in Apr 2019

2/10 Terrible

Patrick, Hannover

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist in einem katastrophalen Zustand. Das Personal ist teilweise unfreundlich und alle sind schlecht ausgebildet. Nichts funktioniert. Das Essen ist schlecht.
Stayed 1 night in Oct 2018

6/10 Okay

Chuchi, Argentina

Liked: Cleanliness, room comfort
Cerca de la playa pero muy lejos del centro
Hotel 3 estrellas un asco la cantidad de gatos y perros que hace desagradable el hotel.las instalaciones cómodas
Stayed 4 nights in May 2018