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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Lobby sitting area
Exterior
Lobby sitting area
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
The price is SAR 380
SAR 418 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep soaking bathtub
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep soaking bathtub
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep soaking bathtub
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep soaking bathtub
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Chula Vista San Diego South

Pool
Hot Tub
Breakfast included
Parking included
7.8 out of 10, Good, (1000)
The price is SAR 394
SAR 434 total
includes taxes & fees
5 Jan - 6 January 2025
Comfort Inn Chula Vista San Diego South

About the neighborhood

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 3 min drive - 2.5 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.2 km
  • Las Americas Premium Outlets - 6 min drive - 6.9 km
  • Sesame Place San Diego - 6 min drive - 4.5 km
  • San Ysidro Border Crossing - 6 min drive - 8.7 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel rejuvenated in 2020 and located near North Island Credit Union Amphitheatre
Located close to Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center, Best Western Chula Vista/Otay Valley Hotel provides free continental breakfast, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, a front-desk safe, and a computer station
  • A banquet hall, an elevator, and coffee/tea in the lobby
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 118 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and deep soaking tubs
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking

More

  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Yes, this property has an outdoor pool.

Is Best Western Chula Vista/Otay Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Chula Vista/Otay Valley Hotel?

Self parking is free at this property.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Chula Vista/Otay Valley Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Best Western Chula Vista/Otay Valley Hotel located?

Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, North Island Credit Union Amphitheatre, and Sharp Chula Vista Medical Center. Las Americas Premium Outlets and San Ysidro Border Crossing are also within 6 mi (10 km).

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 524 out of 1281 reviews" "
Rating 8 - Good. 302 out of 1281 reviews" "
Rating 6 - Okay. 197 out of 1281 reviews" "
Rating 4 - Poor. 138 out of 1281 reviews" "
Rating 2 - Terrible. 120 out of 1281 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good ..
Stayed 1 night in Dec 2024

10/10 Excellent

Diannah Mae

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Facility is expected but the friendliness of the staff makes up for it.
Stayed 1 night in Dec 2024

10/10 Excellent

Queen

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk or employees are welcoming great stay if my parents will have a vacation again i will booked on this hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Divina Grace

Stayed 1 night in Nov 2024

2/10 Terrible

Edward

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Dec 2024

10/10 Excellent

Adriana, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Dora

Stayed 1 night in Nov 2024

6/10 Okay

Jorge

Traveled with family
Liked: Cleanliness, staff & service
Bathtub was rusted out. Wood on doorframe has termites.
Stayed 1 night in Dec 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Good...
Stayed 1 night in Dec 2024

10/10 Excellent

Kris

Not a bad spot
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Dec 2024

2/10 Terrible

Ulises

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
:)
Stayed 1 night in Dec 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Berenice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately the property is right next to the freeway but I always turn on the air anyway so that helped a lot to block any noise. The room was very clean which I appreciate most. Arrived at 2am therefore kindly asked in advance for a late checkout, which was granted for 12pm but housekeeping didn’t respect it and started knocking and entered our room at 11am. We had everything planned to be out of the room by 11:45am and we told housekeeping but she kept coming back to knock every 5-10 mins - it was really annoying.
Stayed 1 night in Nov 2024

10/10 Excellent

Sierra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so fast to check in, and the hold was only $50. The one off E St. was 100.
Stayed 1 night in Dec 2024

4/10 Poor

Stefany

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They registered the wrong room so when we arrived at night we couldn’t enter to the room we had to go with the staff. Place it is very noisy it is close too the freeway so all night you hear the cars.
Stayed 2 nights in Nov 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not really sure, but might stay again sometime
Stayed 3 nights in Nov 2024

2/10 Terrible

Isabel, Corona

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We would like to request compensation for our stay. The room was very smelly.
Stayed 1 night in Nov 2024

2/10 Terrible

CARISSA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our toilet got clogged. The lobby was closed. A stairway was closed off by our room. The elevator was dirty. Its very outdated and needs a lot of work. Old carpeting in the rooms. This is the worse best western I've been too.
Stayed 1 night in Nov 2024

6/10 Okay

Casey

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk guy was great. However, we booked double queen beds for us and our kids and were told they had none available upon check-in. How does this happen? The guy at the desk was very accommodating offering two rooms, but without an interior door conjoining the rooms we didn't feel safe with our kids in a totally separate room so they had to sleep on the floor. The hotel is SUPER noisy in the morning, with trash pickup like 3 different times, major traffic noise, and proximity to a major freeway. It was fine, but for the price not a great value.
Stayed 1 night in Nov 2024

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice however the location was not. The freeway made it impossible to get a good nights rest because of the noise level.
Stayed 1 night in Nov 2024

2/10 Terrible

Alberto, San Pedro

Business traveler
Disliked: Property conditions & facilities
The hotel is in a very bad condition. The pictures on Expedia show a different condition of the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional. The shower knob had to be turned more than 180 to get to hot. lol
Stayed 3 nights in Nov 2024