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Hotel Los Portales

3.5 star property
Hotel in Chinandega with free breakfast and a fitness center

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Photo gallery for Hotel Los Portales

Rooftop terrace
Front of property - evening/night
Bar (on property)
Outdoor pool, sun loungers
Lunch and dinner served, French cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
The current price is SAR 351
SAR 403 total
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 91 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 85 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 2 Bedrooms, Kitchenette

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 107 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 29.9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
Rotonda Los Encuentros 500 metros norte, Chinandega

What's nearby

  • Museo Chorotega-Nicarao - 10 min walk - 0.9 km
  • Iglesia El Calvario - 15 min walk - 1.3 km
  • San Antonio Church - 3 min drive - 2.1 km
  • Mausoleum of Rubén Darío's Mother - 3 min drive - 2.2 km
  • Santa Ana Parish - 4 min drive - 2.4 km

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 164 min drive

Restaurants

  • ‪El Nogal - ‬3 min drive
  • ‪Plaza Farallones - ‬3 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Taquitos El calvario - ‬15 min walk
  • ‪Las Tejitas - ‬14 min walk

About this property

Hotel Los Portales

Property highlights
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Hotel Los Portales. Treat yourself to a massage or other spa services. The on-site French cuisine restaurant, La Terraza, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and a banquet hall
  • Tour/ticket assistance, luggage storage, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Los Portales feature thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning.
More amenities include:
  • Free infant beds and free extra beds
  • Showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

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SAR 224 total
includes taxes & fees
25 Mar - 26 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 130 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Portales Chinandega
Hotel Los Portales
Los Portales Chinandega
Hotel Los Portales Hotel
Hotel Los Portales Chinandega
Hotel Los Portales Hotel Chinandega

Frequently asked questions

Does Hotel Los Portales have a pool?

Yes, this property has an outdoor pool.

Is Hotel Los Portales pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Los Portales?

Self parking is free at this property.

What time is check-in at Hotel Los Portales?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Los Portales?

Check-out is at noon.

Does Hotel Los Portales provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per person applies.

Where is Hotel Los Portales located?

Situated in Chinandega, this hotel is within 1 mi (2 km) of Museo Chorotega-Nicarao, Iglesia El Calvario, and Guadalupe Church. Mausoleum of Rubén Darío's Mother and San Antonio Church are also within 1 mi (2 km).

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Hotel Los Portales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 106 out of 155 reviews
Rating 8 - Good. 35 out of 155 reviews
Rating 6 - Okay. 9 out of 155 reviews
Rating 4 - Poor. 2 out of 155 reviews
Rating 2 - Terrible. 3 out of 155 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I realy lije the way of the look of the beautiful hotel. Super clean and very friendly and helpful staff. Best hotel in Chinandega it nay be one of the best in Nicaragua.
Stayed 1 night in Feb 2025

10/10 Excellent

PABLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Francisco was very attentive to all needs and he deserves a special recognition for his hard work.
Stayed 4 nights in Feb 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria Margarita

Liked: Staff & service, property conditions & facilities
Great experience, staff and most important part clean
Stayed 3 nights in Nov 2024

10/10 Excellent

BLANDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great staff And great service Lovely staff will definitely come back.
Stayed 4 nights in Aug 2024

8/10 Good

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel, the staff was very professional and attentive. I will stay again in the near future.
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clen and beautiful hotel and super friendly staff olso excellent food and drinks.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but they delay your check out until someone goes to the room to check it. It is strange and that is the reasons I might be looking for other options.
Stayed 1 night in Sep 2024

10/10 Excellent

Reyna M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and clean. staff was professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lizjorge
Always great accommodation in our room. The pool is always clean the staff is great. Breakfast is a good selection of food however they can upgrade the special of the day for the guests like wings, chicken bites, the drinks but in general great place to be 😊
Stayed 3 nights in Aug 2024

10/10 Excellent

KE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, only no coffee machine in the room
Stayed 1 night in Oct 2024

10/10 Excellent

SUHAILY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice, bathroom was very clean shower with hot water, bed is comfortable, breakfast was included, staff was very attentive and friendly

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and cleaniness
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Liked: Amenities
Wow! What a treasure! We will definitely stay here again. The staff, the rooms, the beautiful property…all incredible! The hotel breakfast alone was worth coming back for. Our breakfast server was the best we ever had anywhere. Multiple restaurants within a few minutes walking distance. We are at Dragonfly last night and it was wonderful. The pool at Los Portales is lovely as well! Very impressed!
Stayed 1 night in Jul 2024

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, breakfast is good. Will probably come back.
Stayed 1 night in May 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary #37
I LOVE ALL ABOUT THIS PLACE. VERY COMFORTING & CLEAN, GREAT BREAKFAST
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an overall nice yet affordable hotel. Only negative was that the lighting to the Hotel entrance after a certain time seems to be turn off. I understand off energy consumption but a sensor and of course the lights to the main entrance of the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here ☀️
We always have a great time at los portales hotel. The staff is friendly and courteous. We have fun here!! The foods not bad! I love NACATAMALES.
Stayed 3 nights in Jul 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well taken care of
Stayed 1 night in Mar 2023

4/10 Poor

sergio

Liked: Cleanliness, property conditions & facilities
I was force to pay $15.00 for a towel that they say I took, I was never walk through the amount of towels. The place is beautiful. This has happened before to my daughter as well.
Stayed 1 night in Dec 2023

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Overall this is a nice place to stay when compared to other hotels in Chinadega. They have a very good breakfast, It’s quiet and clean, and staff is friendly. However, the internet signal in my room was very poor and my device disconnected frequently from the wifi. Additionally, the internet speed was slow and did not allow me to download pictures messages. Lastly, it is listed that this hotel has a gym and spa and that is no longer accurate. Expedia and Los portales need to update the gym and spa part. In the gym picture it shows a treadmill which is no longer available. What they do have is Pilates classes that are only available to women (this is what the receptionist told me when I asked about the gym).
Stayed 16 nights in Aug 2024

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service
Room smell humedity, bathroom fan sounds like it’s gonna brake. Nobogy helped me with my lugagge.
Stayed 1 night in Apr 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-Star Review of The Portales Hotel in Chinandega!
I recently had the pleasure of staying at The Portales Hotel in Chinandega, Nicaragua, and I can’t recommend it highly enough! From the moment we arrived, the welcoming atmosphere and outstanding service made us feel like we were part of a family. The pool is absolutely stunning—clean, beautifully designed, and the perfect temperature! It was a fantastic place to relax during the warm days. Breakfast was a highlight of each morning. The all-you-can-eat buffet offered a wide variety of delicious options, and I loved that I could order my eggs cooked exactly how I wanted. Breakfast service from 6 to 11 AM made it easy to enjoy a leisurely start to the day. For lunch and dinner, the culinary offerings were exceptional! I especially recommend trying the salmon with veggies; it was simply phenomenal! Each meal was thoughtfully prepared, and the flavors were incredible. The rooms are perfect for unwinding after a day of exploration. The air conditioning was a blessing, the WiFi was excellent, and the spacious bathrooms with walk-in showers were such a treat. Our room was consistently cleaned, ensuring a comfortable stay. What truly stood out, however, was the amazing staff. From Crishian and Francisco at the bar to the lovely concierge team—Heidy, Lorena, Stephanie, and Milagro—their warm smiles and friendly demeanor made every interaction a joy. Jorge was also fantastic.
Stayed 3 nights in Sep 2024

2/10 Terrible

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We’ve stayed at this hotel several times, every time we travel to Nicaragua to visit family. Clean hotel, great rooms, delicious food. My review is just for the front desk lady ( I failed to get her name ) she was working on 11/24/22 3am, I had to check out at this time because I had to be at the airport at 6am. Anyway, as I am walking out I have to turn in the room key because if you don’t they charge you $10. She tells me to wait so she can inspect the room ( this has never happened every time we’ve stayed here) , we wait for her to come back from the room, she comes back like 20 minutes later , and tells me we have to pay $26 because a TOWEL IS A DIRTY!!!!! Not a hole.. not cut, not missing, a towel was dirty… I said excuse me? She said yes , we have to charge you because the towel in the bathroom is dirty with dirt, I had to laugh and asked if the hotel didn’t have a washing machine? I hope this gets to the manager and owner because charging a guest for a dirty towel is insulting, we will never stay in this hotel again, go next door to the fallarones hotel instead!
Stayed 4 nights in Nov 2022