La Casa de las Hortensias

2.5 star property
Hotel in Chihuahua with free breakfast and a 24-hour front desk

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January 2025

Photo gallery for La Casa de las Hortensias

Pool
Building design
Exterior
Studio | Individually decorated, individually furnished, blackout drapes
Quadruple Room | Individually decorated, individually furnished, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

Suite Rosa

Highlights

Individually furnished
Individually decorated
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio

Highlights

Individually furnished
Individually decorated
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 20.0 sq m
  • Sleeps 4
  • 2 Double Beds

Studio, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

Recepción

Highlights

Individually furnished
Individually decorated
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Individually furnished
Individually decorated
Separate bedroom
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Habitación Verde

Highlights

Individually furnished
Individually decorated
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Quadruple Room

Highlights

Individually furnished
Individually decorated
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
407 Calle Juan Aldama Zona Centro, Chihuahua, CHIH, 31000

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Cathedral of Chihuahua - 4 min walk - 0.4 km
  • Quinta Gameros Cultural Center - 9 min walk - 0.8 km
  • Expo Chihuahua - 2 min drive - 2.3 km
  • Fashion Mall - 7 min drive - 6.5 km

Getting around

  • Chihuahua Chepe Station - 8 min drive
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 20 min drive

Restaurants

  • ‪Vintage Crepas - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Gabba Gabba Bar - ‬2 min walk
  • ‪Kaldi Café Victoria - ‬2 min walk
  • ‪La Pulke - ‬1 min walk

About this property

La Casa de las Hortensias

Property highlights
You can look forward to free self-serve breakfast, a free daily manager's reception, and a terrace at La Casa de las Hortensias. In addition to a library and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, a water dispenser, and a 24-hour front desk
  • A reception hall, concierge services, and a ballroom
  • A gift shop, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms are individually furnished, and boast comforts such as late night room service and free WiFi.
Extra amenities include:
  • Bathrooms with showers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • Free daily reception
  • Room service available

Conveniences

  • Ballroom
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shower
  • Towels

More

  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Casa las Hortensias Hotel Chihuahua
Casa las Hortensias Hotel
Casa las Hortensias Chihuahua
Casa las Hortensias
Casa Las Hortensias Chihuahua
La Casa de las Hortensias Hotel
La Casa de las Hortensias Chihuahua
La Casa de las Hortensias Hotel Chihuahua

Frequently asked questions

Is La Casa de las Hortensias pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at La Casa de las Hortensias?

This property doesn't offer parking.

What time is check-in at La Casa de las Hortensias?

Check-in start time: 12:30 PM; Check-in end time: 10:00 PM.

What time is check-out at La Casa de las Hortensias?

Check-out is at noon.

Where is La Casa de las Hortensias located?

Situated in Chihuahua, this hotel is steps from Colonial Theater, Museum of the Republican Loyalty House Juarez, and City Hall of Chihuahua. Government Palace and Plaza de Armas are also within 5 minutes. Chihuahua Chepe Station is 25 minutes by foot.

La Casa de las Hortensias Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 35 reviews" "
Rating 8 - Good. 11 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 8 out of 35 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water room so dirty no heater or climate service is horrible I’ll never and no recommend to no body plus no parking for you
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is clearly not a boutique hotel the bathroom did not even had a door and The floor was dirty
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Proerty was unsafe. . No very clean. Door has a half inch gap. Where people could see in. HAD TO LEAVE AND SEEK LODGING ELSEWHERE. DID NO WANT TO REFUND MONEY. PROPERTY VERY UNSAFE5.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
The hotel boutique was quaint, but there is no air conditioner or ceiling fans and completely disappointed with the 11:30 p.m. curfew for hotel guests.
Stayed 2 nights in May 2019

8/10 Good

Fabiola

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2019

8/10 Good

JAVIN

Liked: Staff & service
Disliked: Room comfort
A hotel with a cultural concept and spirit
1. The attention of the Personnel is friendly, good and kind. 2. The breakfast could be improved in quality and variedad. 3. The room were clean and of good size. But the bathroom was not comfortable. Not privacy. Not enough hot water to shower. 4. Good centric location. 5. Good and interesting cultural concept of the owner to design the place. Have yet room for improvement for a better comfort.
Stayed 2 nights in Mar 2019

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happily stay here again
Was very kindly collected from the El Chepe train late in the eve. A very nice place to stay, spacious bedroom, excellent breakfast and great location. The owner helped me for 2 hours booking buses and flights, also kindly gave us a lift to the bus station for our onward journey.
Stayed 2 nights in Jul 2018

2/10 Terrible

Graciela

Disliked: Staff & service, property conditions & facilities, room comfort
Pésimo, no vuelvo y no lo recomiendo
El personal es amable pero no te saben dar soluciones...para empezar el hotel no tiene el nombre en ningún lado, está muy céntrico pero no cuentan con estacionamiento y es un problema si llevas vehículo. Habitaciones muy frías y sin cobijas suficientes. Sin agua caliente porque se acabó el gas (en pleno invierno!!). Dicen que el desayuno es de 7-10am pero a las 8:30 aún no había nada, obvio no me quedé a esperarlo así que no supe que tal estaba (si es que hubo). NO VUELVO Y NO LO RECOMIENDO...por si bien no vayan!!
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Lo publicitan como hotel boutique, y es una posada con instalaciones y mobiliario deplorable, sucio, paredes humedad con la pintura cayendose, el baño con fuerte olor a drenaje por las coladeras, lamparas en mal estado, etc. La atención de la recepción es amable y buena.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No dan factura, solo nota de remision. No hay estacionamiento, ni agua caliente, el desayuno es continental, camas terribles, mal servicio de los empleados. Se conducen con falsedad. No lo recomiendo a nadie, por favor no se hospeden, quedarán desepcionados.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación mi bonita y rústica, muy amplia y los empleados muy amables y serviciales
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El mobiliario es improvisado y mal hecho, no existía la mínima privacidad en el baño de la habitación que me tocó. Las sábanas rotas, etc. Me parecieron terribles las condiciones del lugar. Una cosa es el estilo y otra improvisar, sin embargo el personal fue amable. No le volvería a hospedar ahí.
Stayed 1 night in Aug 2019

2/10 Terrible

Jorge Augusto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal en general, no
Completamente sucio, decidí no hospedarme porque estaba trabajando en habitación. Las fotos no son lo que ofrecen.
Stayed 1 night in May 2019

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pésimo que con la temperatura de la ciudad no tuviera aire acondicionado ni un ventilador.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in May 2019

10/10 Excellent

RAQUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy cálido, confortable, Excelente decoración y en general muy bien.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concepto original, los servicios básicos para pasar una buena estancia, la ubicación es lo mejor, a solo unas cuadras de la catedral.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustaria que hubiera un poco mas expecificacion en cuanto al agua caliente en la regadera
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Excelente atención, muy céntrico, el desayuno delicioso!!!
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
No funcionó la calefacción para la habitación donde nos hospedamos dos dias.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019