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"Nice room, great breakfast, very clean everywhere. "

"Nice hotel"

"As expected, good reception - food was good and service excellent. "

"Fantastic service from start to finish, all members of staff literally could not so enough for us. We stayed in the Executive Suite in Mansion House. Room was extremely spacious and because it was our wedding anniversary, there were a lot of personal touches in the room like welcome gifts, balloons etc which was greatly appreciated. Food options were slightly limited but they were fine for our stay. Breakfast was lovely and had lots of options! We will definitely be staying here again… Thank you to everyone for making our stay an amazing experience. The only issue is, how is this hotel only a 3.5 Star hotel and not rated as a 5 Star because that’s what the hotel and staff deserve because at every step, they gave us 5 Star service! "

"Very comfortable, staff are wonderful and friendly "

"All good"

"Very convenient hotel for the station. The two ladies on reception were excellent "

"Lovely place to stay. Clean and modern. Close to the shops and restaurants. "

"Staff were welcoming and friendly at all times, from receptionists to cleaners. We use this hotel as a base for visiting granddaughter at the University, it is convenient for that, for shopping in the Westgate Centre and for some beautiful walks along the river."