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The Willows Hotel

3.0 star property
Warm up by the lobby fireplace or take in breathtaking views of Lake Michigan. Enjoy top-notch service and seamless convenience.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Premium bedding, minibar, desk, blackout drapes
Front of property
Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The price is SAR 288
SAR 338 total
includes taxes & fees
2 Feb - 3 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Petite Queen Room

Petite Queen Room | Premium bedding, minibar, desk, blackout drapes

Petite Queen Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 111 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | Premium bedding, minibar, desk, blackout drapes

Deluxe Double Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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SAR 314 total
includes taxes & fees
29 Jan - 30 Jan
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About the neighborhood

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • Lincoln Park Zoo - 2 min drive
  • Wrigley Field - 3 min drive
  • DePaul University-Lincoln Park - 3 min drive
  • Michigan Avenue - 4 min drive
  • Chicago Riverwalk - 6 min drive

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
  • ‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A vending machine, concierge services, and luggage storage
  • A 24-hour front desk, a front-desk safe, and an elevator
  • Smoke-free premises and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 55 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, housekeeping, and desks

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 300 ft (USD 25 per day)

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage

Accessibility

  • Elevator

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Willows Hotel?

Check-out is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Michigan Avenue are also within 3 mi (5 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

The Willows Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 526 out of 1002 reviews" "
Rating 8 - Good. 272 out of 1002 reviews" "
Rating 6 - Okay. 111 out of 1002 reviews" "
Rating 4 - Poor. 63 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Spencer

Stayed 2 nights in Dec 2024

8/10 Good

David, Dallas

Liked: Cleanliness
Very good location for my stay. The property is somewhat dated, looking the same as when I last stayed here 10 years ago. Refrigerator in room is most appreciated. Close to bus lines 36, 22, and 151. Have lunch at "The Bagel" a few blocks north for a wonderful Jewish Deli experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Buuzand

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Dec 2024

6/10 Okay

Amy, Long Beach

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Major side of hotel was right next to alley way that was very noisy. There was people arguing and being loud well past 3 am. Our hotel windows looked right into the apartment across the way. Parking was at two public parking lots that were a few hundred yards away, and incredibly limited. We ended up having to use a public parking garage that was almost 1/2 a mile away. Staff was not knowledgeable about the area, we asked for recommendations and they acted as though they didn’t know the area. For the price, wished would have stayed at a motel 6, least we would have had coffee. No coffee was available in the lobby which often had people in it talking loudly on their phones. Over all not a place we want to stay again. Save your money, find somewhere else.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Willows for a hockey game at Wrigley Field. It was walkable, 1.2 miles. We did Uber back. Comfortable for a family of 4.
Stayed 1 night in Jan 2025

6/10 Okay

Frank

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall good stay - biggest negatives being the musty / mold smell in the room and the loud neighbors
Stayed 3 nights in Dec 2024

10/10 Excellent

Sain

Stayed 1 night in Dec 2024

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Liked: Staff & service
The place is located conveniently but is dated. The rooms especially small, the price not so much.

8/10 Good

Gracie

Traveled with partner
Liked: Cleanliness, staff & service
Decent property, it’s an older building so some things could be improved. My room had a big spider web in one of the ceiling corners. Neighborhood is nice, walkable restaurants and stores. Would possibly stay again for a night depending the circumstances
Stayed 1 night in Dec 2024

4/10 Poor

Jordan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here twice and both times were great. The location is convenient to Wrigleyville, which is where we spent a lot of time. Staff were friendly and helpful. Parking was in the garage close by. Lots of shops and restaurants close by. We would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Vonda, Apollo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ty

Stayed 4 nights in Nov 2024

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service
Good value, cool area, parking garage nearby. This was a pretty good find!

10/10 Excellent

Patrick C

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are terrific and the comfort, cost ratio is terrific. Efficient property that is old but well kept up .
Stayed 1 night in Dec 2024

10/10 Excellent

Reymundo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute little hotel on a quiet side street in Lakeview. Room was not overly large but great for a 2 night stay. So many shops, grocery, great restaurants and pubs nearby. Loved this hotel. Will definitely stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick C

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, service and property are all excellent!!!
Stayed 1 night in Dec 2024

6/10 Okay

Christina, Indianapolis

Traveled with group, Traveled with partner
Cute small older hotel. Decent location with plenty of places around and parking garage catty-corner from hotel (separate from hotel so you have to pay for parking). Stayed in room 109. It sounded like someone was hitting the radiator all night. Temperature control for the room didn't work.I did not get much sleep.
Stayed 1 night in Nov 2024

8/10 Good

Laura, Wilmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The lobby was quaint. Thee staff was excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute little boutique hotel. My son enjoyed the robes. Minibar was reasonably priced. Very clean and very cute, antique old world vibe.
Stayed 1 night in Nov 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024