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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
Escape to your own urban oasis where modern luxury meets scenic city views.

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Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Property amenity
Frette Italian sheets, premium bedding, in-room safe, desk
Lobby
65-inch LCD TV with cable channels, TV, iPod dock
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
The current price is SAR 784
SAR 1,014 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • 36.2 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Frette Italian linens
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace | Living area | 65-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View) | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Highlights

Terrace
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Living area | 65-inch LCD TV with cable channels, TV, iPod dock

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Children's activities

Viceroy Chicago

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, (1011)
The price is SAR 881
SAR 1,130 total
includes taxes & fees
5 Mar - 6 Mar
Viceroy Chicago

About the neighborhood

Map
521 North Rush Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 2 min walk
  • Chicago Riverwalk - 8 min walk
  • Chicago Theatre - 10 min walk
  • Millennium Park - 12 min walk
  • Navy Pier - 3 min drive

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬1 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Billy Goat Tavern - ‬3 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬1 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Luxury hotel near Michigan Avenue
Located close to Chicago Riverwalk and Chicago Theatre, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago provides a rooftop terrace, a shopping mall on site, and a garden. Be sure to enjoy breakfast and dinner along with Mediterranean cuisine and al fresco dining at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, concierge services, and 14 meeting rooms
  • Free newspapers, a porter/bellhop, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 311 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with separate tubs/showers and free toiletries
  • 65-inch HDTVs with premium channels
  • Refrigerators, heating, and daily housekeeping

Languages

Bosnian, Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 79.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 14.00-20.00 for adults and USD 14.00-20.00 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Things to do

  • 24-hour fitness center
  • Shopping mall

Family friendly

  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (3388 square feet)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 24 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 24 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Valet parking is available for USD 79.00 per day.

What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-out is at noon.

Where is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago located?

Located in Downtown Chicago, this luxury hotel is within a 5-minute walk of Michigan Avenue and State Street. Chicago Riverwalk and Millennium Park are also within 15 minutes. Grand Station (Red Line) is only a 3-minute walk and Chicago Station (Red Line) is 10 minutes.

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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 781 out of 1002 reviews
Rating 8 - Good. 133 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nikkyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean restaurant food was great it’s convenient and by everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean rooms, nice location, really good restaurant and bar.
Stayed 2 nights in Jan 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel a lot. I would stay here again.
Stayed 1 night in Jan 2025

4/10 Poor

Brooke

Liked: Cleanliness, amenities
Great location very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price.
Stayed 2 nights in Jan 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating no matter the request. So many activities and places to eat in walking distance
Stayed 3 nights in Jan 2025

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gwen is our favorite hotel in Chicago. The location is fantastic with easy access to dining and shopping options. We also enjoy the convenience of the public parking lot across the street
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
For our first time stay we had a wonderful time. You can’t beat the location, it was so easy to get to Magnificent Mike, River North and Gold Coast. Easy parking and nice, attentive staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elio Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good amenities location was very walkable
Stayed 1 night in Jul 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! The location is great, the rooms are spacious, and the staff is very friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cozy, cute, great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gwen is located in a fantastic location with easy access to so many iconic Chicago locations. The vibe was hip and casual with an iconic Moet & Chandon vending machine in the lobby! We had a generous sized double queen and though located pretty much right next to the elevator we were not disrupted by noise.
Stayed 2 nights in Oct 2024

6/10 Okay

Kelly

Liked: Property conditions & facilities
Nice, cute hotel - our AC though in our room didn't work and it got extremely cold in our room in the one night we stayed. We mentioned this at checkout, but it did affect our sleep!
Stayed 1 night in Nov 2024

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, beautiful and close to everything!
Stayed 1 night in Mar 2024

10/10 Excellent

Ssu-Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice vibe, amazing staff!
Stayed 2 nights in Apr 2024

6/10 Okay

William

Liked: Cleanliness
Disliked: Room comfort
Just OK
Nothing special when paying for a Suite. TV wont completely turn off. When turned off, it comes back on and the entire screen glows all night.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rexiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place.
Stayed 3 nights in May 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, perfect for a weekend getaway.
Stayed 1 night in Feb 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Chicago.
Stayed 2 nights in Mar 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms and service were awesome
Stayed 2 nights in Feb 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Downtown convenient to everything
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Luigi was very personable and helpful throughout our stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, wish we stayed longer
Beautiful hotel, most comfortable bed ever. Loved the tub and bathroom setup. Great stay overall.
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, easy to walk around. Parking is tough but everything else was fantastic.
Stayed 2 nights in Feb 2024