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InterContinental Chicago Magnificent Mile, an IHG Hotel

4.5 star property
Luxury Chicago hotel in Downtown Chicago with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Chicago Magnificent Mile, an IHG Hotel

Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor pool
Indoor pool
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
The price is SAR 556
SAR 773 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Executive Suite, 1 King Bed, City View, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed, City View, Tower (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed, City View, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Tower (Grand Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 Bedroom, Tower (Grand Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 46 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom, Tower (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, City View, Tower (Grand Tower)

Room amenity

Classic Room, 1 King Bed, City View, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 2 Double Beds, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View, Tower (Premier, Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 2 Double Beds, City View, Tower (Premier, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower (Grand Tower)

Room amenity

Classic Room, 2 Double Beds, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Tower (Grand Tower)

Room amenity

Classic Room, 1 King Bed, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View, Tower (Premier, Grand Tower)

Room amenity

Classic Room, 2 Double Beds, City View, Tower (Premier, Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, City View, Tower (Grand Tower)

Room amenity

Grand Suite, 1 Bedroom, City View, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Grand Suite, 1 Bedroom, Tower (Grand Tower)

Room amenity

Grand Suite, 1 Bedroom, Tower (Grand Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom, Tower (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Mobility Accessible (Mobility)

Room amenity

Classic Room, 2 Double Beds, Mobility Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Room, 2 Double Beds, City View, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 2 Double Beds, City View, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Tower (Executive Tower)

Executive Room, 1 King Bed, Tower (Executive Tower) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Tower (Premier, Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed, City View, Tower (Premier, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton linens
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

L7 Chicago by LOTTE

Pet friendly
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (1340)
The price is SAR 504
SAR 591 total
includes taxes & fees
13 Jan - 14 January 2025
L7 Chicago by LOTTE

About the neighborhood

Map
505 N Michigan Ave, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk
  • Millennium Park - 10 min walk
  • Art Institute of Chicago - 16 min walk
  • Navy Pier - 19 min walk
  • Grant Park - 19 min walk

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬3 min walk
  • ‪Billy Goat Tavern - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬2 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk

About this property

InterContinental Chicago Magnificent Mile, an IHG Hotel

Luxury historic hotel refurbished in 2023 and located near Millennium Park
Located close to Shops at Northbridge and Water Tower Place, InterContinental Chicago Magnificent Mile, an IHG Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the steam room, and indulge in a massage, a body treatment, or a facial. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • ATM/banking services, 34 meeting rooms, and a banquet hall
  • A vending machine, a 24-hour front desk, and multilingual staff
  • Guest reviews say great things the pool, central location, and helpful staff
Room features
All 792 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Shower/tub combinations, free toiletries, and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 45-65 for adults and USD 20-35 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Center Court
  • Michael Jordan Steakhouse
  • Starbucks
  • Michael Jordan's Bar

Things to do

  • Fitness center
  • Indoor pool
  • Spa services
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms - 34

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Renovated entire property - June 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per day
  • Resort fee: USD 32 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 45 to 65 for adults, and USD 20 to 35 for children
  • Valet parking fee: USD 85 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60611, 60611, Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Magnificent Mile InterContinental
InterContinental Chicago Magnificent Mile
InterContinental Hotel Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Hotel
InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile Chicago
Chicago InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Chicago
InterContinental
InterContinental Hotel

Frequently asked questions

Does InterContinental Chicago Magnificent Mile, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

Is InterContinental Chicago Magnificent Mile, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Valet parking is available for USD 85 per day.

What time is check-in at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is InterContinental Chicago Magnificent Mile, an IHG Hotel located?

Located in Downtown Chicago, this luxury hotel is within a 15-minute walk of Shops at Northbridge, Millennium Park, and Water Tower Place. Art Institute of Chicago and Grant Park are also within 1 mi (2 km). Grand Station (Red Line) is only a 5-minute walk and State Station is 10 minutes.

InterContinental Chicago Magnificent Mile, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1188 out of 1762 reviews" "
Rating 8 - Good. 312 out of 1762 reviews" "
Rating 6 - Okay. 140 out of 1762 reviews" "
Rating 4 - Poor. 63 out of 1762 reviews" "
Rating 2 - Terrible. 59 out of 1762 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

James, Beloit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right on the Magnificent Mile with everything walkable.
Stayed 2 nights in Dec 2024

4/10 Poor

Jose

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room is not comfortable. I will never stay in this hotel price not Worth it
Stayed 2 nights in Dec 2024

10/10 Excellent

Theresa

Traveled with partner, Traveled with pets
.
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked to have a dresser to store clothes and a chair or sofa in the room.
Stayed 2 nights in Dec 2024

8/10 Good

Julie, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, but the room (executive room, 2 double beds) isn't as pictured and is much smaller and disappointing.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2024

4/10 Poor

Allison

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Superb staff who were very responsive to requests or minor issues. Location is perfect...walkable north or south to dining or attractions. Rooms are small but clean and well-maintained, showing the slightest bit of age and datedness. With that said, the value of the hotel made it worth sacrificing some luxury. Breakfast buffet was great, but other in-hotel dining options (especially with kids) are limited. Valet parking at the front of the hotel is chaotic, but welcome to the city. Pool is gorgeous, but it is for kids only (movie night, etc.). Perfect place to take in the lights in the city at Christmas. I would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

The staff was great and the property was very clean and was decorated very nice for the holidays. Very nice stay overall
Stayed 2 nights in Dec 2024

6/10 Okay

Orion

Traveled with group
Liked: Cleanliness
A bit off this year. I’m aware it’s peak season but there was a lot of little things that aren’t normal but didn’t quite work this season. All of the challenges are first world problems but if you Pay to stay at such a nice space you expect it to be a thoughtful experience. Might be looking for a different place next year
Stayed 3 nights in Dec 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. The staff were so friendly and attentive. Our room view was amazing, and the location of the hotel was awesome. There’s a lot to do and see that’s within walking distance. Was nicely decorated for Christmas. I would definitely recommend and stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary, south bend

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were immediately helped by the valet and concierge when we pulled up, and escorted to our rooms. Pool is gorgeous. Right on Michigan Ave!
Stayed 1 night in Dec 2024

4/10 Poor

Khameis

Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I hope to be fair in my evaluation. First: The internet service is intermittent and very slow. Second: Calls are not answered (reception / room service / customer service) except after several attempts. Third: Delay in delivering the request, knowing that the hotel is not crowded according to the receptionist’s statement. Fourth: The windows are not working and need maintenance, as well as the curtains, and the situation is similar for the furniture. Compared to Intercontinental hotels in other cities, this branch is the worst (according to my personal evaluation), but the rest of the things that I did not mention are good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Louphelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my visit to Chicago and my stay at Intercontinental Hotel Magnificent Mile. The staff was helpful and accommodating, and the rooms are nice and spacious.
Stayed 3 nights in Dec 2024

6/10 Okay

Guillermo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I have stayed in here a bunch of times, this time the staff was rude, they didn’t even answer the phone. Very noisy in the lower floors.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 4 nights in Dec 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After bringing my bags to my car I went back to the room to retrieve 1 more bag and the housekeeper put all the full liquor and juice bottles in a grocery bag on top of the mini bar. She asked if I was taking the bag with me and I said No I don't drink alcohol or fruit juices and that I did not put any of it in the bag. I didn't purchase anything at all from the mini bar during my stay. I tried to put it all back in the mini bar but she told me she would do it for me. She didn't because when I checked with the front desk, they said $250 in mini bar charges were added to my bill. He said he would take my charges off my bill, but he did not. She steals the goods, I get charged for it, and the hotel/staff keeps the money so she doesn't lose her job. Hey Senorita! Have a few drinks on me. What a scam. I've called about this several times. They always say they will call back in 24-48 hours and they never have.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Traveled with family
We had a wonderful stay. Staff very helpful and friendly. There needs to be more seating in lobby area for waiting.
Stayed 2 nights in Dec 2024

6/10 Okay

Africa

Stayed 2 nights in Sep 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024