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InterContinental Chicago Magnificent Mile, an IHG Hotel

4.5 star property
Luxury Chicago hotel in Downtown Chicago with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Chicago Magnificent Mile, an IHG Hotel

Exterior
Indoor pool
2 restaurants, breakfast, lunch, dinner served; American cuisine
Point of interest
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
The price is SAR 511
SAR 720 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Executive Suite, 1 King Bed, City View, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 King Bed, City View, Tower (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed, City View, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Tower (Grand Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 Bedroom, Tower (Grand Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 46 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom, Tower (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, City View, Tower (Grand Tower)

Room amenity

Classic Room, 1 King Bed, City View, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 2 Double Beds, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View, Tower (Premier, Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 2 Double Beds, City View, Tower (Premier, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower (Grand Tower)

Room amenity

Classic Room, 2 Double Beds, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Tower (Grand Tower)

Room amenity

Classic Room, 1 King Bed, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, City View, Tower (Premier, Grand Tower)

Room amenity

Classic Room, 2 Double Beds, City View, Tower (Premier, Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Suite, 1 Bedroom, City View, Tower (Grand Tower)

Room amenity

Grand Suite, 1 Bedroom, City View, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Grand Suite, 1 Bedroom, Tower (Grand Tower)

Room amenity

Grand Suite, 1 Bedroom, Tower (Grand Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom, Tower (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Mobility Accessible (Mobility)

Room amenity

Classic Room, 2 Double Beds, Mobility Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Room, 2 Double Beds, City View, Tower (Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 2 Double Beds, City View, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Tower (Executive Tower)

Executive Room, 1 King Bed, Tower (Executive Tower) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Tower (Premier, Executive Tower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed, City View, Tower (Premier, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
L7 Chicago by LOTTE
Pet friendly
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (1045)
The price is SAR 571
SAR 670 total
includes taxes & fees
22 Dec - 23 Dec
L7 Chicago by LOTTE

About the neighborhood

Map
505 N Michigan Ave, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Millennium Park - 10 min walk - 0.9 km
  • Art Institute of Chicago - 16 min walk - 1.4 km
  • Navy Pier - 19 min walk - 1.6 km
  • Grant Park - 19 min walk - 1.6 km

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬3 min walk
  • ‪Billy Goat Tavern - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬2 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk

About this property

InterContinental Chicago Magnificent Mile, an IHG Hotel

Luxury historic hotel refurbished in 2023 and located near Millennium Park
Located close to Shops at Northbridge and Water Tower Place, InterContinental Chicago Magnificent Mile, an IHG Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the steam room, and indulge in a facial, a massage, or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Wedding services, a banquet hall, and a ballroom
  • A front-desk safe, a vending machine, and smoke-free premises
  • Guest reviews say great things the pool, central location, and helpful staff
Room features
All 792 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Shower/tub combinations, free toiletries, and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 45-65 for adults and USD 20-35 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Center Court
  • Michael Jordan Steakhouse
  • Starbucks
  • Michael Jordan's Bar

Things to do

  • Fitness center
  • Indoor pool
  • Spa services
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms - 34

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Renovated entire property - June 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per day
  • Resort fee: USD 32 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 45 to 65 for adults, and USD 20 to 35 for children
  • Valet parking fee: USD 85 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60611, 60611, Hotel License

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Magnificent Mile InterContinental
InterContinental Chicago Magnificent Mile
InterContinental Hotel Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Hotel
InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile Chicago
Chicago InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Chicago
InterContinental
InterContinental Hotel

Frequently asked questions

Does InterContinental Chicago Magnificent Mile, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

Is InterContinental Chicago Magnificent Mile, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Valet parking is available for USD 85 per day.

What time is check-in at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is InterContinental Chicago Magnificent Mile, an IHG Hotel located?

Located in Downtown Chicago, this luxury hotel is within a 15-minute walk of Shops at Northbridge, Millennium Park, and Water Tower Place. Art Institute of Chicago and Grant Park are also within 1 mi (2 km). Grand Station (Red Line) is only a 5-minute walk and State Station is 10 minutes.

InterContinental Chicago Magnificent Mile, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1186 out of 1779 reviews" "
Rating 8 - Good. 322 out of 1779 reviews" "
Rating 6 - Okay. 149 out of 1779 reviews" "
Rating 4 - Poor. 62 out of 1779 reviews" "
Rating 2 - Terrible. 60 out of 1779 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saptarshi

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Aug 2024

6/10 Okay

SANJEEV, Green Brook

Business traveler
Liked: Amenities
Disliked: Staff & service
Pleasant hoteo but needs to improve service and dining options
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Stayed 2 nights in Oct 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Efficiency
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

2/10 Terrible

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 6 nights in Oct 2024

10/10 Excellent

May, Chestnut Hill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location. Well maintained and clean. The staff at check-in was not very friendly, only asked me to swipe my credit card without even telling me what it was for (incidentals vs others), which was strange. Other than that, the stay was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a free upgrade due to it being my 60th. The staff at the reception were friendly and helpful. The lady who attended to our room was friendly. Her name was Sabrina. The cleaniness of the room was outstanding. The gym was excellent.
Stayed 7 nights in Nov 2024

10/10 Excellent

Mike

Stayed 7 nights in Oct 2024

8/10 Good

Christopher, Philadelphia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice; efficient stay. Surrounding area has limited dining options.
Stayed 1 night in Nov 2024

8/10 Good

Colleen

Stayed 1 night in Oct 2024

8/10 Good

Malik

Stayed 2 nights in Oct 2024

6/10 Okay

RICHARD, NEW ORLEANS

Traveled with family
Liked: Cleanliness, staff & service
I enjoyed the location, just wish our room had a WALK IN SHOWER, but i understand that's not the norm.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, convenient location.
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Traveled with family and small children
Liked: Staff & service, amenities
Great location to enjoy the city of Chicago. Room felt large and was a great size for four people. Only one small window, so there was not enough daylight for the room. Corridors felt very narrow and dark. With four people in the room, I had to request extra towels/washcloths every day vs. having enough left in the room four our family.
Stayed 3 nights in Oct 2024

6/10 Okay

Albert

Liked: Cleanliness, property conditions & facilities
I liked everything but the lady who was working at the check out counter. A lady of Asian descent was very rude when I asked for a late checkout. Never made eye contact and rudely stated she could give an extra 30 minutes! Who the hell needs an extra 30 minutes
Stayed 3 nights in Oct 2024

6/10 Okay

Cynthia

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 2 nights in Oct 2024

10/10 Excellent

carol, W. Bloomfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great pool!!
Stayed 3 nights in Sep 2024

8/10 Good

Mary

Traveled with group
Liked: Staff & service, property conditions & facilities
The hotel was well located. The heater in our room wasn't working but they dealt with it quickly and upgraded us to a different room. What I didn't like was that we were charged $37/day resort charge (to use pool, gym, spa). This was NOT optional and had we known ahead of time (Expedia never mentioned it) we might have chosen another hotel. There are already city and state taxes added. These added after fact fees can add up.
Stayed 4 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas W.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an all around great property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Saira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here anytime we are in Chicago Extremely friendly staff- Will, Kibrom and Keenan were extremely helpful and kind each time we needed help The concierge and front desk staff also were amazing. Location is fantastic close to great shopping and dining. Our favorite hotel in Chicago because of the kind staff!!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Artisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible.
Stayed 7 nights in Oct 2024