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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property
Hotel with a 24-hour fitness center, steps from State Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Sports facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
The price is SAR 271
SAR 319 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Drinks-Snacks)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton Chicago Downtown South Loop

Pool
Breakfast included
Pet friendly
Free WiFi
8.8 out of 10, Excellent, (1745)
The price is SAR 316
SAR 371 total
includes taxes & fees
12 Jan - 13 January 2025
Homewood Suites by Hilton Chicago Downtown South Loop

About the neighborhood

Map
55 E 11th Street, Chicago, IL, 60605

What's nearby

  • Field Museum of Natural History - 12 min walk - 1.0 km
  • Shedd Aquarium - 13 min walk - 1.1 km
  • Grant Park - 15 min walk - 1.3 km
  • Soldier Field - 17 min walk - 1.5 km
  • Millennium Park - 18 min walk - 1.5 km

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Aurelio's Pizza South Loop - ‬4 min walk
  • ‪Grant Park Bistro - ‬5 min walk
  • ‪Buddy Guy's Legends - ‬6 min walk
  • ‪Burger Bar Chicago - ‬3 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

Hotel near Lake Michigan
Located close to Grant Park and Soldier Field, Hilton Garden Inn Chicago Downtown South Loop provides a free grocery shopping service, a terrace, and dry cleaning/laundry services. The on-site Asian cuisine restaurant, Shang Noodle, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Swimming pool
  • Full breakfast (surcharge), valet parking (surcharge), and access to a nearby health club
  • Express check-out, express check-in, and multilingual staff
  • 2 meeting rooms, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 146 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 49-inch Smart TVs with Netflix and premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-20 for adults and USD 5-10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Swimming pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1080 square feet)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch Smart TV
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Frequently asked questions

Does Hilton Garden Inn Chicago Downtown South Loop have a pool?

Yes, this property has a pool.

Is Hilton Garden Inn Chicago Downtown South Loop pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Chicago Downtown South Loop?

Valet parking is available for USD 65 per night. Limited spots are available.

What time is check-in at Hilton Garden Inn Chicago Downtown South Loop?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn Chicago Downtown South Loop?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Chicago Downtown South Loop located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of State Street, Grant Park, and Field Museum of Natural History. Soldier Field and Millennium Park are also within 1 mi (2 km). Roosevelt Station and Chicago Museum Campus-11th Street Station are within a 5-minute walk.

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 935 out of 1527 reviews" "
Rating 8 - Good. 333 out of 1527 reviews" "
Rating 6 - Okay. 130 out of 1527 reviews" "
Rating 4 - Poor. 66 out of 1527 reviews" "
Rating 2 - Terrible. 63 out of 1527 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Liz

Traveled with family and small children, Traveled with group
Liked: Staff & service
hot tub was out of order for the entirety of my stay. there was a sign posted on the pool room door about it stating it was going to be fixed and up and running the day after my arrival- it was drained thee entire time. it's the middle of December and was going to be the highlight of the hotel (for me). the hotel was clean, the attached restaurant is very good, the hotel staff was friendly, nice, and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

James Connor

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. We stayed higher up so the noise from the streets was not as loud. The facility is very nice overall and the staff are always very kind and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Oscar Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Dec 2024

4/10 Poor

gloria

Traveled with group
Disliked: Cleanliness, staff & service
I would rate this stay a 4/10. We got there around 9-10 am, and we wanted to know if we could check in early. I asked, and they said, “We don’t have any rooms, so you can’t do early check-in. Come back around 1-2 pm.” Mind you, the lady at the front desk didn’t even check the computer. Around 5 mins later, another guest came and asked if they could check in early, and the same lady said, “Yes, let me check.” That was odd since she just told me there weren’t any rooms. So I’m looking at her, all confused, and she finally says, “We can help you with the early check-in.” The early check-in fee was $55.95. We got to the room, and it just wasn’t up to par. It’s almost like they just gave us that room because we checked in early but didn’t even clean it well. There were hairs on the bed and in the shower. The bathroom wasn’t thoroughly cleaned, and neither of the trash cans had a bag in it. At least the view was nice. They gave us a paper that said housekeeping would come every other day. We stayed for 5 days and 4 nights, and the housekeeping lady came ONCE at 6 pm. I told her to come in, but then she told us to leave so she could clean our room. That was absurd because 1. It was 6 pm and 2. She clearly saw we were getting ready. All she ended up doing was "cleaning" the bathroom and taking out the trash. She didn't leave any trash bags.The microwave was missing the glass plate, so I had to call, but after waiting 10 mins, I decided to go downstairs and just ask.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chukwudaru

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its worth the price no doubt
Stayed 3 nights in Dec 2024

2/10 Terrible

mindy, springfield

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Went 2 days without cable tv and not even an attempt was made to make it better. Was told it may come on and go right back out.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vicente

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Paul, Burton

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice hotel. Standard for a Hilton. Staff response to room issues however was non-existent. Had issues with television not working and contacted guest services. Staff told me this was a reoccurring issue and that they would contact maintenance to have someone address the issue and call me back. Never received a call and maintenance never came. They also had the hot tub drained which is a bummer.
Stayed 2 nights in Dec 2024

8/10 Good

Magdalene

Stayed 2 nights in Dec 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and always attentive. Complementary coffee everyday.
Stayed 5 nights in Dec 2024

4/10 Poor

Faith

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Although the hotel felt safe, the walls are very thin especially in the bathroom where I could hear our neighbors. The beds were extremely firm which I understand some may like and is durable for the hotels sake but extremely uncomfortable. In our bathroom we also noticed black spots in different sizes where the wall and ceiling met which appeared to be mold. The staff was very nice. We didn’t utilize any amenities but was in walkable distance to a lot. I probably would not stay here again. The mold was very concerning as i noticed myself using my inhaler more frequently and having a hard time breathing in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect service
Stayed 3 nights in Dec 2024

10/10 Excellent

Deonna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the loop! We easily walked to the Shedd and Field Museum
Stayed 2 nights in Nov 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Justin

Stayed 1 night in Nov 2024

8/10 Good

Marci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t clear signage showing there was a hotel there or that both hotels were in the same building. We arrived late at night and at first thought we had been dropped at the wrong location. Once inside the staff was helpful & the hotel / room were nice.
Stayed 2 nights in Dec 2024

6/10 Okay

Melinda

Liked: Amenities
a lot of mold in the bath room, and toiletries were empty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Zane

Stayed 2 nights in Nov 2024

2/10 Terrible

C

Traveled with family and small children
Hotel had tv service issues all weekend. Complained multiple times and was told there was nothing the hotel could do about the tv not working because it was a third party service provide issue.
Stayed 2 nights in Dec 2024

6/10 Okay

Diana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Aniyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially when we first got to the room there was an issues with our bedding. When we addressed it with concierge at the front desk she was very helpful and understanding. She immediately apologized for the inconvenience and gave us another room. The process was quick and easy!
Stayed 2 nights in Nov 2024

4/10 Poor

Shari

Stayed 2 nights in Nov 2024

6/10 Okay

Brian

Business traveler
Liked: Cleanliness, staff & service
The train noise all throughout the night on my side of the building. TV not working entire time of stay despite multiple calls to notify. Shampoo all out barely enough to use and not refilled. Chinese restaurant right by the elevator was nice and bar inside the restaurant also good place to kill time. Room was good size with comfy bed.
Stayed 3 nights in Dec 2024