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Rowton Hall Hotel and Spa

4.0 star property
Hotel in Chester with a full-service spa and a fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rowton Hall Hotel and Spa

Indoor pool, open 7 AM to 9 PM, sun loungers
Lobby sitting area
In-room safe, desk, iron/ironing board, free WiFi
Indoor pool, open 7 AM to 9 PM, sun loungers
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
The price is SAR 517
SAR 620 total
includes taxes & fees
28 Jan - 29 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double or Twin, Garden View

Double or Twin, Garden View | In-room safe, desk, iron/ironing board, free WiFi

Double or Twin, Garden View

Highlights

Heating
Flat-screen TV
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room

Highlights

Heating
Free rollaway/extra beds
Flat-screen TV
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Heating
Flat-screen TV
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
Daily housekeeping
  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

Highlights

Heating
Flat-screen TV
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
Daily housekeeping
  • 6 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Premier Room

Premier Room | In-room safe, desk, iron/ironing board, free WiFi

Premier Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bed Apartment

Two Bed Apartment | In-room safe, desk, iron/ironing board, free WiFi

Two Bed Apartment

Highlights

Heating
Flat-screen TV
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Apartment

Highlights

Heating
Flat-screen TV
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
Daily housekeeping
  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite

Master Suite | In-room safe, desk, iron/ironing board, free WiFi

Master Suite

Highlights

Heating
Flat-screen TV
Hair dryer
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
Daily housekeeping
  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property

Grosvenor Pulford Hotel & Spa

Pool
Hot Tub
Spa
Pet friendly
8.8 out of 10, Excellent, (1010)
Grosvenor Pulford Hotel & Spa

About the neighborhood

Map
Rowton Lane, Rowton, Chester, England, CH3 6AD

What's nearby

  • University of Chester - 8 min drive
  • Chester City Walls - 8 min drive
  • Chester Zoo - 9 min drive
  • Chester Racecourse - 9 min drive
  • Chester Cathedral - 9 min drive

Getting around

  • Ellesmere Port Station - 12 min drive
  • Chester (CEG-Hawarden) - 12 min drive

Restaurants

  • ‪Ring O' Bells - ‬19 min walk
  • ‪Peacock Hotel Chester - ‬5 min drive
  • ‪The Grosvenor Arms - ‬8 min drive
  • ‪The Cheshire Cat - ‬19 min walk
  • ‪The Lock Vault - ‬6 min drive

About this property

Rowton Hall Hotel and Spa

Upscale hotel near Chester Zoo
Take advantage of a terrace, a coffee shop/cafe, and a garden at Rowton Hall Hotel and Spa. Treat yourself to a body wrap, a manicure/pedicure, or a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), an electric car charging station, and a reception hall
  • Massage treatment rooms, smoke-free premises, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Rowton Hall Hotel and Spa have comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 19.95 for adults and GBP 12.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Conference space (172 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 19.95 for adults and GBP 12.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Extra beds are available only for guests under 12 years old.
Children under 6 years old are not allowed in the pool and leisure facilities.

We should mention

This property does not have elevators
Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Rowton Hall Hotel Chester
Rowton Hall Hotel
Rowton Hall Chester
Rowton Hall
Rowton Hall Hotel Spa
Rowton Hall And Spa Chester
Rowton Hall Hotel and Spa Hotel
Rowton Hall Hotel and Spa Chester
Rowton Hall Hotel and Spa Hotel Chester

Frequently asked questions

Does Rowton Hall Hotel and Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–9 PM.

Is Rowton Hall Hotel and Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Rowton Hall Hotel and Spa?

Self parking is free at this property.

What time is check-in at Rowton Hall Hotel and Spa?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Rowton Hall Hotel and Spa?

Check-out is at 11 AM.

Where is Rowton Hall Hotel and Spa located?

Situated in Chester, this spa hotel is within 2 mi (3 km) of Crocky Trail, Eaton Golf Club, and University of Law - Chester. Dulverton Avenue Park and Old Laundry Corner are also within 3 mi (5 km).

Rowton Hall Hotel and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 173 out of 368 reviews" "
Rating 8 - Good. 106 out of 368 reviews" "
Rating 6 - Okay. 50 out of 368 reviews" "
Rating 4 - Poor. 25 out of 368 reviews" "
Rating 2 - Terrible. 14 out of 368 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mandy

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were lovely and very friendly, but our room was tired and in need of complete refurb. The paint in bathroom was cracked and peeling. The fold back shower screen at the base was filthy. The curtains in the bedroom looked like they’d been washed and not pressed! Half a dozen hooks were not in the rings and had to stand on a chair and put them in so we could close them! There were no robes/slippers in the room, which meant if you wanted to use spa, you had to go fully dressed! I’ve never been to a hotel spa and have to pay a charge to ‘hire’!!
Stayed 1 night in Dec 2024

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Parking was nightmare. Had to park in the dark, muddy, wet car park and walk to the reception getting covered in mud. Went for a drink in the bar and the girl who didnt speak very good english had the personality of a dead fish. Then when we tried to sleep the room was boiling and the windows didn't open so had an awful nights sleep. Breakfast took ages and we had to watch a group be sat, served and fed before ours turned up. Won't be back but it wasn't a bad hotel.
Stayed 1 night in Nov 2024

8/10 Good

caroline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the room was lovely. The extras I had paid for were in place which was appreciated and my request for a garden room with a door also appreciated. Our disappointments were in the bar, the beer on tap is not cold at all. This was pointed out to the staff evening one but was still the same evening two. You don't sell crisps either which I thought was strange. Ordered room service by mobile as phone didn't work in the room, waited 40 mins then my partner went to ask, order wasn't on. This was rectified and came soon after but was seriously over fried. We were not charged room service charge. Breakfast service was extremely slow and Sunday took nearly an hour. Ratio of staff seemed ample to deal with the amount of covers just lack of organisation. We were not acknowledged for some time. Buffet was very slow to be replenished and took several guests to ask repeatedly. Saturday order was taken and took 25 mins for coffee and toast plus one ask. Really not good. Fire alarm went off three times, twice in the night and once at 9.30am I am not complaining about this as at least it works, perhaps the fact everyone was tired because of this, breakfast could have been more on point and up to scratch. Spa area was lovely again spotless and the staff lovely. Miss opportunity to upsell to us, no idea if any availability for treatments during our stay but we could have been pursuaded if it was offered. Last min avaliablity cards under the bedroom door works a treat
Stayed 2 nights in Nov 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Superior Deluxe Room. Our room #119 was spacious. The only negative on this room was the carpet, which needed a good cleaning. We dined in the hotel restaurant and had breakfast in the hotel. Our meals were very good. We did like that the hotel was dog friendly, even in the restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marcia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Business traveler
Disliked: Staff & service
Bar area was nice and comfortable, well furnished. Very poorly run hotel, rude staff at breakfast and in the bar. No draught beer available due to issues. No lift for people on the top floor nor help with luggage. Room was comfortable but in need of painting, tv didn’t work. Plug in the sink was stuck down. Hallway carpets dirty. Disappointed with the place.
Stayed 2 nights in Oct 2024

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities
Overall good experience spoilt by food order not reaching the kitchen leading to a 40 minute Waite till I raised concern. Offers a refund in cash. Called back at the room by the management to be informed that due to T&Cs I would have to return the cash and accept a card refund. No a good experience. This was the 3rd food order not to be received over 3 stays.
Stayed 2 nights in Oct 2024

6/10 Okay

Richard

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Pool was nice. The room we stayed in was very tired, curtains were covered in dust, furniture was old and damaged and it just wasn’t well maintained.
Stayed 1 night in Oct 2024

6/10 Okay

Carl

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and spa
Excellent hotel, the room was superb, the staff are very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
Staff were friendly and efficient. Food was tasty and well presented. Enough variety at breakfast to please all. The bedroom was well presented but had a couple of niggles like 1 bedside lamp didn't work....but it was replaced and a dressing gown was grubby looking so didnt wear it. When this was mentioned to reception they apologised and said they would have replaced it. So they cannot be fairer than that. A nice ambience surrounds the hotel. We will return.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing, near city, park and ride, and zoo
This was my second visit to this hotel, it is so relaxing and quiet being a short distance from the main road but in countryside. The staff are warm and friendly, the food I had in the bar area after a day at the zoo was delicious, as was the breakfast the following morning. I found the options that were included in the price ( a good continental selection and various choices such as bacon with preferred cooking of eggs) more than sufficient, there are further items eg full English for a supplement. The spa is nice with large swimming pool, sauna , steam room and surrounded by plenty of cushioned egg chairs and beds. I had a massage and hour or so after breakfast, it was divine. I finished my stay with a walk around the stunning gardens - the weather was sunny, the lawn and woodland areas would be a little boggy after more than the re entrance rain so take suitable footwear for this. Only a couple of minus points- although my room was gorgeous as was the garden view from it, it was ground floor and had patio doors opening out to a table and chairs outside- it isn't private, anyone outside could see straight into it, the path goes past it and a dog walker strolled by ( residents I should add, as dogs are allowed). So you need to keep the curtains closed for privacy. The other I mentioned after my first visit, namely that the whirlpool in the spa is an extension of the pool hence the water isn't warmer, not a major factor but one some might be disappointed with. Will return.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Country charm and period interior. Close to Chester’s but retains a country location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Simon

Stayed 2 nights in Sep 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 2 night stay. Food was fantastic, spa was lovely, treatments really good. Can’t fault anything. Highly recommend and will be back for sure.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely couple of nights for our wedding anniversary, very enjoyable.
Stayed 2 nights in Sep 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was neat and tidy, staff very friendly. Although the pool was well maintained and deigned very well, I was disappoint with the hot tub being a part of the pool and cold. The room was clean and beds were comfy. Although we didn't dine in the evening there, the full English breakfast was delicious.
Stayed 1 night in Sep 2024

4/10 Poor

Helen

Disliked: Amenities, property conditions & facilities
Sold online as “luxury stay, superior room” . Room ok, nothing luxurious. Dated worn decor, dated bathroom with water damage, dirty shower. Bed very uncomfortable ( maybe personal choice but found it very hard) woken by staff recycling bottles around 11pm, woken again at 6am and 7am by delivery/bin people. Breakfast was good, evening meal average and expensive £5 for a small bowl of chips. Spa is ok but again tired, pool was freezing! Generally pool area ,sauna and steam room felt unloved and grubby. Beautiful grounds and gardens. Left early and cancelled our spa treatments as just felt we’d had enough and didn’t want a cold swim again! Overall not what we’d expected from the website details, very disappointing
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Business traveler
Liked: Amenities
Fast checkin, welcoming, nice classic feel to the house and room.
Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second stay at Rowton Hall in their lovely apartment, huge bed, huge bath and the living space is also enormous and very comfortable…we will be back!
Stayed 1 night in Sep 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed for a works trip - the hotel was passable. I felt the room looked tired (paint peeling in bathroom, outdated wallpaper etc) and the shower floor was unclean, the room phone did not work. My bed consisted of two singles pushed together, but there was a gap and level difference in the middle. Inconvenient for women was that the mirror was not near any plugs for hair tools. However, the staff were polite & attentive, the spa was lovely as was the breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and room. Restaurant was a bit plain/institutional but food good.
Stayed 1 night in Aug 2024