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Mercure Chester Abbots Well Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

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Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, sun loungers
Reception
Indoor wedding
Garden
Superior Suite, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Pet friendly
  • 24/7 front desk
The current price is SAR 218
SAR 261 total
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Suite, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Bathrobes
Hair dryer
Eco-friendly toiletries
  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room (Classic)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Bathrobes
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room, 1 Double Bed (Compact)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Private bathroom
Eco-friendly toiletries
Hair dryer
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Mill Hotel & Spa

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, (1828)
The price is SAR 288
SAR 345 total
includes taxes & fees
30 Mar - 31 Mar
The Mill Hotel & Spa

About the neighborhood

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • University of Chester - 5 min drive - 3.9 km
  • Chester City Walls - 5 min drive - 3.9 km
  • Chester Zoo - 6 min drive - 6.1 km
  • Chester Racecourse - 6 min drive - 4.3 km
  • Chester Cathedral - 6 min drive - 4.3 km

Getting around

  • Chester Station - 4 min drive
  • John Lennon Airport (LPL) - 38 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Upscale eco-certified hotel near Grosvenor Park
Located close to Chester Cathedral and Chester City Walls, Mercure Chester Abbots Well Hotel provides a terrace, shopping on site, and a garden. Treat yourself to some rest and relaxation at Feelgood Club, the onsite spa. The on-site British cuisine restaurant, The Brasserie, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A front-desk safe, smoke-free premises, and meeting rooms
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 126 rooms have comforts such as 24-hour room service, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Portable fan

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to February 20 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. The pool will be unavailable from February 17 2025 to February 20 2025 (dates subject to change).

Is Mercure Chester Abbots Well Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Chester Abbots Well Hotel?

Self parking is free at this property.

What time is check-in at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Chester Abbots Well Hotel?

Check-out is at 11:00 AM.

Where is Mercure Chester Abbots Well Hotel located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Grosvenor Park, Chester Cathedral, and Chester City Walls. Chester Racecourse and University of Chester are also within 3 mi (5 km).

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Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 320 out of 1006 reviews
Rating 8 - Good. 318 out of 1006 reviews
Rating 6 - Okay. 167 out of 1006 reviews
Rating 4 - Poor. 117 out of 1006 reviews
Rating 2 - Terrible. 84 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Steven

Very nice friendly staff value for your money
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Kayleigh

Liked: Staff & service
The hotel was brilliantly located just outside of Chester central. The rooms were nice but needed updating. The spa area was again ok but definitely needed updating!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean cool and quiet rooms and a fantastic breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to Chester, only a 10 mi ute drive and about £8 to £10 in a taxi. Public areas very clean, as was the room. Very good size bedrooms and effective heating, a bonus when it is cold! Good leisure facilities too
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities
We stayed in a convenient ground floor room which was very convenient. Another time would choose shower or disabled as bath shower tricky.Enjoyed the warm swimming pool. A good stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Made to feel very welcome all the staff were lovely and friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Business stay and everything was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely
Stayed 1 night in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Had an issue with the TV but it was resolved very quickly. Food in brasserie was nice. Good selection at buffet breakfast which was cheaper at the hotel than the price when booking. Requested a ground floor room which we got. Hotel has good accessibility for those with mobility issues but only 3 disabled parking spots. Pool was lovely, clean and warm, but did have steps from changing rooms. Convenient for park and ride to Chester
Stayed 2 nights in Feb 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, room comfort
Perfect for overnight stay for Christmas markets
Lovely overnight stay with a friend to visit Chester Christmas markets. Great location and easy to find. Free parking was perfect as we caught the bus into Chester.
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. The stay was amazing and the bed was so comfortable. Close to Cheshire oaks for shopping so perfect all round hotel
Stayed 1 night in Nov 2024

10/10 Excellent

kayley

had an amazing spa break , will definitely be staying again. had food and drink at the bar and was all delicious
Stayed 1 night in Nov 2024

10/10 Excellent

Mrs Heather Colbourn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab place to stay in Chester and would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, staff were very friendly and helpful. Pool area was a good, sauna, steam room and hot tub. Overall very nice stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and lovely staff
Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful sauna and steam to enjoy as part of your stay. Also breakfast was a 10 out of 10
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, had iron and ironing board in the room too. Stayed for a function, which was great, staff were really friendly and helpful throughout. Breakfast was great in the morning. Would definitely stay again if in the area
Stayed 1 night in Nov 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before & will stay again
Stayed 2 nights in Sep 2024

4/10 Poor

Nadine

Disliked: Staff & service, amenities, property conditions & facilities
We couldn’t sleep because it was too noisy during the night
Stayed 1 night in Jan 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an excellent stay. The facilties were excellent and staff polite and professional.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel, useful location
Nice hotel in a good location for driving to Chester or Chesire Oaks. Hotel staff are friendly. Hotel could do with upgrading, a little dated. Didnt get a chance tocuse any of the facilities, but breakfast was good with a wide variety of choice.
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly, helpful staff, excellent breakfast, short taxi ride to the racecourse.
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spacious room (standard) and all very clean. Friendly staff at checkin. Bit noisy with creaky floorboards above! Great location virtually next to Chester park and ride.
Stayed 1 night in Nov 2024