Crabwall Manor & Spa, BW Signature Collection

3.0 star property
Hotel in Chester with a full-service spa and a health club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Property grounds
Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool, sun loungers
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
The price is SAR 280
SAR 336 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking, View

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Twin Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Highlights

Heating
Flat-screen TV
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Parkgate Road, Mollington, Chester, England, CH1 6NE

What's nearby

  • University of Chester - 4 min drive - 3.0 km
  • Chester City Walls - 5 min drive - 3.9 km
  • Chester Cathedral - 5 min drive - 4.2 km
  • Chester Racecourse - 5 min drive - 4.5 km
  • Chester Zoo - 5 min drive - 5.5 km

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Waggon & Horses - ‬5 min drive
  • ‪The Oakfield - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel near Chester City Walls
At Crabwall Manor & Spa, BW Signature Collection, you can look forward to a terrace, a garden, and a fireplace in the lobby. Indulge in a body wrap, a manicure/pedicure, and a body treatment at ESPA, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Breakfast (surcharge), luggage storage, and meeting rooms
  • Smoke-free premises, massage treatment rooms, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Crabwall Manor & Spa, BW Signature Collection offer comforts such as free WiFi and free bottled water. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 16.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

This property does not have elevators

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Frequently asked questions

Does Crabwall Manor & Spa, BW Signature Collection have a pool?

Yes, this property has an indoor pool.

Is Crabwall Manor & Spa, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crabwall Manor & Spa, BW Signature Collection?

Self parking is free at this property.

What time is check-in at Crabwall Manor & Spa, BW Signature Collection?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Crabwall Manor & Spa, BW Signature Collection?

Check-out is at 11 AM.

Where is Crabwall Manor & Spa, BW Signature Collection located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of University of Chester, Countess of Chester Hospital, and Chester Zoo. Chester City Walls and Storyhouse are also within 3 mi (5 km).

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 366 out of 843 reviews" "
Rating 8 - Good. 268 out of 843 reviews" "
Rating 6 - Okay. 127 out of 843 reviews" "
Rating 4 - Poor. 59 out of 843 reviews" "
Rating 2 - Terrible. 23 out of 843 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Leanne

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel looked really nice from the outside but was abit outdated inside. Was a great location for the price to get a uber into Chester for the Xmas markets. Was decorated for Xmas which we liked. Staff were not very friendly on check in , didn’t even tell us that there was a spa or gym to use or where to go for breakfast. Room was nice and clean , bed comfy. Would recommend for price and location and parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay here! The staff were lovely and very helpful. We had 2 spa treatments, massage and Indian head massage, which was amazing, very relaxing. The hotel was decorated for Christmas which made the stay extra special. We did notice some areas of the hotel that could do with touching up and very squeaky floor boards while walking around the hotel. The spa facilities had everything especially loved the sauna. We did noticed again that the area around the pool could do with a clean throughout the day and the changing room, maybe just need to be kept on top off but noting that would stop me coming back.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly, relaxed, gorgeous spa, spacious, gorgeous views... we loved it
Stayed 2 nights in Nov 2024

8/10 Good

Dexter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall, think the spa changing rooms could do with some TLC but other than that was enjoyable. The room was lovely!
Stayed 2 nights in Nov 2024

8/10 Good

Cathie

Traveled with family
This was a lovely place. Could do with some lighting outside in the parking area as was very dark. You could also do with some more decent music in the bar area - that was a bit flat and no atmosphere. Other than that a lovely stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly staff. Rooms are large and good value for money. Would recommend.
Stayed 1 night in Oct 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2 nights here, lovely room, pool and spa excellent, I would definitely come again
Stayed 2 nights in Oct 2024

6/10 Okay

Carole

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had a 2 year old toddler the room wasn’t suitable, no other rooms available, mattress and mattress covers had disgusting stains on all covered with a nice clean white sheet. No biscuits only enough milks for one drink . Breakfast standard, disappointed in our stay.
Stayed 1 night in Oct 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

taylor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was poor, mould on the ceiling and on the shower curtain. Carpet was dirty
Stayed 1 night in Oct 2024

6/10 Okay

Mandip

Traveled with group
Lovely stay and staff were friendly. We had chosen to upgrade our room the day prior to a junior suite. The junior suite was disappointing. Very bare room and was not clean. Bathroom also didn’t look clean so eventually we asked to just use the superior room which had initially been booked. The superior room was effectively a downgrade but much better than the junior suite. Overall the hotel was pretty dated, a lot needed fixing. The swimming pool area and changing rooms could also do with a big fix and clean up and would make the experience that bit better. The sauna and steam room doors were dirty and off putting. The jacuzzi had broken bits around it and the water did not look clean. The place could just do with some TLC!
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Disliked: Staff & service
Hotel tired needs updating bathroom shower mouldy needs updating dripping sink tap bath took 20 minutes to fill and water lukewarm bathroom ceiling black wall hooks missing screws left in wall Breakfast mediocre and not very hot evening meal limited menu not that impressive Poor bar service
Stayed 2 nights in Sep 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities. Lovely welcome from reception staff. All staff very friendly. Good choice at breakfast (although a veggie sausage would be nice!) Lovely room. Clean. Great parking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gareth

Stayed 1 night in Sep 2024

6/10 Okay

John, Lower Hutt

Traveled with partner
Disliked: Property conditions & facilities
Room was average, missing the bathroom basin plug and heated towel rail not working
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

John

Business traveler
Could easily do better
No breakfast provided day 1 Noisy fan in room Leak and smell of mould in corridor
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Rosie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wedding on during our stay Located in room above the disco, wide awake until gone 1am
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Traveled with partner
Lovely breakfast, we have stayed at the property before and our room was amazing we returned again for a wedding, bit disappointed in the room as we stayed in a superior and the room was not like the photos, we had no bath just shower, we had to go and ask for water as there was non in our room, the room was very hot even with heating off and a fan on due to there being no windows
Stayed 1 night in Aug 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aug 24
Stayed for a wedding, very nice venue, great staff. Spa was nice, huge pool
Stayed 2 nights in Aug 2024

4/10 Poor

Julia

Traveled with partner
After paying for breakfast found on both days there was little or no bacon egg or beans. Coffee was Luke warm.
Stayed 2 nights in Aug 2024