Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property is also known as
Mainstay Suites Hotel
Mainstay Suites Chesapeake
Mainstay Suites Hotel Chesapeake
Frequently asked questions
Where is Mainstay Suites located?
Situated in Chesapeake, this hotel is within 3 mi (5 km) of Oak Grove Lake Park, Chesapeake Conference Center, and Portlock Galleries at SoNo. Chesapeake Regional Medical Center and Greenbrier Mall are also within 3 mi (5 km).
Mainstay Suites Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice stay. Only open for 3 weeks but very clean and nice employees
kristal
Stayed 1 night in Dec 2024
10/10 Excellent
Linda
17 February 2025
Liked: Amenities
Everything was excellent I had a king size bed. I never stayed in a place that you would feel like home. I forgot this is the second time. My friend introduced me to this type of suite. She said you would feel like home this is so true. I have no complaints about my stay. I would recommend this suite to everybody.
Brand new so get here now before it gets used and abused like everything else in the area
Saunders
Stayed 2 nights in Dec 2024
8/10 Good
Nicole
19 January 2025
Liked: Cleanliness, staff & service
I would like to say thank you Ms. Honey the property manager and Micheal one of the staff members despite some issues I had during this stay I would like to highlight these two because they went above and beyond to fix the issue. Other then that only thing I did not like the TVs were very static and hard to watch but other then that would visit again when I’m in town.
Although the property was new, to many things were not up to par. We had no tv reception in our first room, and the front desk finally room changed us to a room that had tv reception that froze nearly every 2-3 minutes. Toiler paper holder in both rooms was nearly falling off the vanity side board. Bathroom had no hand/bath soap and the shampoo dispenser in the shower was totally empty. The previous guest had wiped what looked like snot on the wall above the towel rack and housekeeping failed to see this. I highly doubt they have a supervisor inspecting rooms before they are released to the front desk. My guess is she/he is cleaning rooms along side the housekeepers just to turn the volume of rooms each day! The hotel had 1 front desk associate on duty at 8:30 p.m. on a sold out night, and she was doing her best to accommodate us, but really? I don't think there was anyone else at the hotel until 9:30 p.m. You've got to do better owner/manager!