Candlewood Suites Chesapeake, an IHG Hotel

2.5 star property
Chesapeake hotel in Western Branch North with a 24-hour fitness center and a 24-hour business center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Candlewood Suites Chesapeake, an IHG Hotel

Property amenity
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is SAR 392
SAR 455 total
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 108 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 108 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 108 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 195 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobil Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 108 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 108 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
4809 Market Pl, Chesapeake, VA, 23321

What's nearby

  • Chesapeake Square Mall - 3 min drive
  • Bon Secours Health Center At Harbour View - 9 min drive
  • Rivers Casino Portsmouth - 9 min drive
  • Greenbrier Mall - 19 min drive
  • Old Dominion University - 21 min drive

Getting around

  • Norfolk Station - 16 min drive
  • Norfolk Intl. Airport (ORF) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Burger King - ‬2 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Big Woody's - Chesapeake Square - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Candlewood Suites Chesapeake, an IHG Hotel

Hotel located in Western Branch North
At Candlewood Suites Chesapeake, an IHG Hotel, you can look forward to laundry facilities, a 24-hour gym, and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • 1 meeting room, a banquet hall, and a front-desk safe
  • A computer station, a 24-hour front desk, and barbecue grills
  • Guest reviews give top marks for the helpful staff
Room features
All 102 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Kitchens, refrigerators, and dishwashers

Languages

English, Hindi, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Chesapeake
Candlewood Suites Hotel Chesapeake
Candlewood Suites Chesapeake/Suffolk Hotel Chesapeake
Candlewood Suites Chesapeake Hotel
Chesapeake Candlewood Suites

Frequently asked questions

Is Candlewood Suites Chesapeake, an IHG Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites Chesapeake, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Chesapeake, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites Chesapeake, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Candlewood Suites Chesapeake, an IHG Hotel located?

Located in Western Branch North, this hotel is 1.6 mi (2.6 km) from Chesapeake Square Mall and within 6 mi (10 km) of Great Dismal Swamp National Wildlife Refuge and Portsmouth City Park. Sentara BelleHarbour and Bon Secours Health Center At Harbour View are also within 6 mi (10 km).

Candlewood Suites Chesapeake, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 209 out of 448 reviews" "
Rating 8 - Good. 119 out of 448 reviews" "
Rating 6 - Okay. 62 out of 448 reviews" "
Rating 4 - Poor. 29 out of 448 reviews" "
Rating 2 - Terrible. 29 out of 448 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marion D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly and informative. the room was very clean and comfortable.
Stayed 3 nights in Oct 2024

6/10 Okay

Jeffrey

Business traveler
Was an alright stay nothing special.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mitchell

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't normally write bad reviews, but my experience at this candlewood suites location was so bad, I'd be remiss if I didn't. When I initially checked into my hotel room, the bedding was not changed from the previous people that stayed. There were dark brown stain lines on the pillows and sheets. We had to get someone to change the bedding. However, the staff failed to change the stained pillowcases. They proceeded to insist that they had in fact changed them, despite what we could clearly see with our eyes. Further, the room had a mildew smell and was dusty. The air quality was so bad that it inhibited my ability to breathe. I suffer from asthma and my breathing declined significantly to the point where my throat began to close. At 4:20am I notified the front desk of the poor air quality and that staying at the hotel for the remainder of my reservation would jeopardize my health. I had to get another hotel. For days I have been calling this location to speak with the manager. Leaving messages with the front desk people. I have provided the front desk with a statement of my stay. The manager has failed to return my calls. For anyone that has any kind of breathing related health issue, do not stay at this hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At check in we confirmed we were getting a 2 full bed suite. We got a 1 bed suite. When I called the front desk, she apologized but didn't have a 2 bed suite available. I ended up sleeping on the sofa. The noise from the fridge went on and off all night (and day).
Stayed 1 night in Aug 2024

6/10 Okay

Ashley

Traveled with family and small children, Traveled with family
Disliked: Amenities
We were booked this hotel for the suite with the bedroom as we were traveling with a 1 year old. We wanted to be able to put him in a separate room so he could go to bed before us. Unfortunately the room wasn't the cleanest and there were several little things about this room that were frustrating. The walls were extremely thin so while trying to put my baby down we could hear our family in the other room even though they were being quiet. The bedroom door didn't close all the way unless you slammed it, which I couldn't do after I finally got my baby down, so we had to leave it cracked which let light in the room. The closet in the bedroom did not close at all and had a hole in the door as of someone punched it. My baby got his fingers caught in the door while walking around since they wouldn't close all the way. It was nice to have the kitchen but the set up was strange with a pendant light hanging so far out you had to duck under it since it wasn't above the counter. The shower drain plug was not attached and went all the way down unless you took it all the way out, and the shower still backed up with it out. There were just so many little things that weren't a huge deal individually but overall just created an annoying experience, especially with a 1 year old. Positives: the bed was pretty comfortable and it had a fridge, microwave and dishwasher which was nice because we brought food. I did not take any of this up with the hotel as we arrived at 11pm and left at 8am.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Traveled with partner
No hair dryer and low water pressure in sink
Stayed 1 night in Aug 2024

10/10 Excellent

roger

Stayed 4 nights in Jul 2024

10/10 Excellent

Itzel

Stayed 6 nights in Jul 2024

6/10 Okay

Barry

Traveled with family
Liked: Room comfort
Disliked: Staff & service
It’s ok
Reserved a room with 2 beds. Upon arrival to our room, there was only 1 bed. We are 2, 60 year old men who were traveling together. We needed 2 beds. Went back to check in and was given key cards for another room. Key cards didn’t work. Back down to check in to get new keys. It wasn’t a good start. On the morning of my 2nd night, I was informed that housekeeping only comes in every 7 days. Back down to the front desk to get a bath towel. No breakfast was inconvenient and unusual in 2024. My daughter lives in this area and it’s a 7 hour drive for me. I will not be staying at this property again. It’s ok, but it’s just ok.
Stayed 2 nights in Jul 2024

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jackie, Itasca

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I needed
Stayed 4 nights in Jul 2024

10/10 Excellent

Jerel

Stayed 1 night in Jul 2024

2/10 Terrible

Naciah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel Experience
Staff was rude and gave room away before I arrived amd left my family without. Had to find another place to stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Hillery

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Be aware that this property is extended stay and at the time of our stay there were a lot of construction crew staying there. We did not have any disturbance or anything happen but I think women travelers who might be uncomfortable should know this. The room was spacious but needed a little extra cleaning. Front desk staff were super nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Stayed 4 nights in Jul 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely place lovely people.
Stayed 1 night in Jul 2024

10/10 Excellent

Herbert

Stayed 1 night in Jul 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff. The room and hallways smell like cigarettes and badly need updating/renovation.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for a chain hotel!
Absolutely amazing. For a chain hotel, I thought there’d be issues here and there, but it was really good! Beds were comfy, toiletries were perfect PLUS moisturizer for my skin? *chefs kiss*. Lady at the desk was friendly and conversational! Would definitely recommend this place again.
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Room was great and area was beautiful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Uliseo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Stella

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

George

Traveled with group
Disliked: Staff & service, property conditions & facilities
Arrival time wis 4pm. I arrived after 5 and was asked to pay and then told I had 30 mins before my room would be ready. I returned 30 mins later to be told it would be another 20 mins. 30 mins passed and I was told another 20 mins. Then the front desk associate came back and didn’t inform me of anything. I did not get my room until 6:30. The property was clean but the service was bad and didn’t communicate effectively. I would not recommend this hotel for anyone and I will not be returning.
Stayed 1 night in Jun 2024

4/10 Poor

Jose Angel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great customer service but my room smell bad and appliances were old, for what I pay was expecting something better.
Stayed 3 nights in Jun 2024