Search Chalets in Cherveix-Cubas

"I was a good stay"

"The staff are very nice and helpful. The room was clean."

"I’ve stayed here twice, my only issue with this properly is the code/pin entry to the building & rooms, as sometimes they fail you can’t get in. I arrived at 2pm, but the desk is technically open at 4pm. There is a machine outside to check you in if the desk is closed. 1st booking was direct & received the codes. 2nd time via Expedia my booking ref number didn’t work & we nearly had to wait, was almost stuck. Luckily a guy from outside let us in with his code & called Sabrina. Whom opened the desk, we paid our taxes and she gave us our codes. The reception isn’t open 24/7. Sabrina & her team were very friendly, warm & made a huge difference as the first time there was a lady (April 2024) who was unfriendly and unhelpful… I paid for a late check out but was told on my last day, you can’t have it as the hotel is full. No refund of the extra fee. Her favourite word was NO! I’m not a fan of the code/pin entry system because, the first time the codes failed (I booked 3 rooms) I couldn’t even get back into the hotel. Luckily a guest came back and held the door open. I would have been stuck outside it was around 9pm. The codes can also fail on the bedrooms, if you enter quickly after a short period of time, you just have to wait for a bit and re-enter and it should work. Location is great for me, rooms are basic, pillows are average, bed is comfortable. Shower pressure is very good. Parking is free which is amazing. All of this is reflected in the price."

"Comfortable accommodation with plenty of outdoor space, plus pool and sitting areas Plenty of crockery, glasses, utensils etc, plus large fridge and outdoor fridge and BBQ grill Veronique and Dominique were extremely helpful and communicated well both before and during our stay Rio, their dog, was delightful, :-)"

"Feels like new, well maintained hotel. Very comfortable room, and good breakfast "

"Great staff, very helpful. Room was excellent for my wife with reduced mobility, spacious and accessible."

"We had flushing issues with the toilet but the staff fixed the problem immediately. The receptionist was nice because we needed a refund for a breakfast that we were not going to use, and we got the refund immediately. Overall we felt safe within the property."

"Lovely city. Lots to eat, see and do. The usual Ibis offering is great for an overnight stay /stopover. Helpful staff and nice breakfast. Parking is easy over the road from the hotel at the river. It’s free too."

"The property was gorgeous, clean and the pool was stunning. The kitchen was well equipped. We had a lovely family holiday. Just a couple of points to note. The beds were very very firm, to the point of being uncomfortable. Firm beds are not for us. The listing said hot tub. We hadn’t seen one in the pictures so guessed it was a mis-print, but to confirm there is no hot-tub despite it being listed. The WiFi did not work at all. We called the host who was very good and came straight away but could not fix it. It did not get fixed the entire week we were there. You are in the countryside in an old house so mobile data signal was patchy to non-existent within the property. This can be frustrating when planning days out (or when you have teenagers.) We had a lovely holiday and visited some gorgeous locations in the region. The property was private and clean."