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"A superb stay in a beautiful setting. The rooms are superb, as is the service and the general ambience. The Great Western Grill provides an excellent dining experience, very much in keeping with the hotel. Perhaps worth avoiding Smith's Brasserie though, which seems devoid of character, and to have been lifted from a nearby chain hotel. There are plenty of excellent pubs nearby though, so this isn't really an issue. "

"Very nicely appointed bedroom. The bathroom was very nice, clean and looked brand new. A sofa in the room meang that we could watch TV without having to sit on the bed. We had dinner at Carriages next door and this was very good quality. Lots of parking around the hotel. An excellent gym with good quality, new equipment. Overall an excellent stay even though we only stayed one night en route to the South West"

"Was a very quick and easy check in and was a clean nice room "

"Lovely stay here, upgraded to a suite and great spa facilities"

"The property was very clean and tidy. Our room was really really nice, the decor was old with a modern touch. The staff were very good. We were able to get a late check out and when we turned up at 2 o’clock one hour before check-in, our room is ready and we were able to get in. as it was our anniversary we had a little plate two small sponge cakes with happy anniversary written in chocolate left in a room on arrival which was a lovely touch. Breakfast in the morning to the room was on time hot and what we asked for. The only downside to our stay was it included dinner as well as breakfast. Our evening meal in Colson‘s restaurant was let down by poor service from staff members who had no idea what food was or wasn’t on the menu, and was gutted that there was an additional £10 charge to have items from the grill section when one of those items was the same price or not cheaper than other items we could have included in our deal. As for desert there was six items on the menu and they did not have two of them at all and one other only had half of the availability for that desert. So I can’t down the hotel I can only down on how I feel about Colson’s the restaurant."

"Perfect as always "

"Great hotel. Excellent breakfast and very friendly staff. We also had spa treatments which were excellent value "

"Excellent stay over the Christmas period. The hotel staff were attentive and helpful and we could not fault them at all. Lovely breakfast too ☺️"

"Comfortable room, convenient location and friendly service. "