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Shangri-La Chengdu

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Chengdu

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Chengdu

Front of property
Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk
Exterior
Horizon, Room, 1 King Bed, River View | Staircase
Indoor pool, sun loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Deluxe Room, 2 Twin Beds, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 2 Twin Beds, River View

Horizon, Room, 2 Twin Beds, River View | Premium bedding, minibar, in-room safe, desk

Horizon, Room, 2 Twin Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 48 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
  • 96 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panda Family Friendly Room

Premium bedding, minibar, in-room safe, desk

Panda Family Friendly Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Premium bedding, minibar, in-room safe, desk

Club Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe City-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Modern City Deluxe Executive Room - River-View (Double Bed)

Premium bedding, minibar, in-room safe, desk

Modern City Deluxe Executive Room - River-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Apartment - 1-Bedroom

Premium bedding, minibar, in-room safe, desk

Superior Apartment - 1-Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment - 2-Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment - 2-Bedroom

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room - River-View (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room - River-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Octonauts Theme Family Room

Premium bedding, minibar, in-room safe, desk

Octonauts Theme Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With River View

Premium bedding, minibar, in-room safe, desk

Suite With River View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Apartment - 2-Bedroom

Premium bedding, minibar, in-room safe, desk

Superior Apartment - 2-Bedroom

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Panda Family Paradise Room

Premium bedding, minibar, in-room safe, desk

Panda Family Paradise Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room - City-View (2 Beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room - City-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Living area | 42-inch TV with satellite channels, DVD player

Premier Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Suite

Premium bedding, minibar, in-room safe, desk

Shangri-La Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Ritz-Carlton, Chengdu

Pool
Spa
Parking included
Free WiFi
9.6 out of 10, Exceptional, (270)
The price is SAR 397
SAR 463 total
includes taxes & fees
1 Jan - 2 January 2025
The Ritz-Carlton, Chengdu

About the neighborhood

Map
9 Binjiang Dong Road, Chengdu, Sichuan, 610021

What's nearby

  • Sichuan University - 10 min walk - 0.8 km
  • Taikoo Li Shopping Center - 18 min walk - 1.5 km
  • Chengdu IFS - 3 min drive - 2.4 km
  • Tianfu Square - 4 min drive - 3.0 km
  • People's Park - 4 min drive - 3.3 km

Getting around

  • Niuwangmiao Station - 13 min walk
  • South Railway Station - 16 min drive
  • Shuangliu Intl. Airport (CTU) - 25 min drive

Restaurants

  • ‪廊桥酒吧 - ‬2 min walk
  • ‪The Bridge - ‬2 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪井介 - ‬2 min walk
  • ‪尚古酒吧 - ‬3 min walk

About this property

Shangri-La Chengdu

Luxury family-friendly hotel located in Chengdu City Centre
Take advantage of shopping on site, a hair salon, and dry cleaning/laundry services at Shangri-La Chengdu. Treat yourself to aromatherapy, a massage, or a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and garden views. Fitness classes and yoga classes are offered at the 24-hour health club; Shangri-La Chengdu also has a bar, a business center, and a steam room. Free in-room WiFi is available to all guests, along with a sauna and a spa tub.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, express check-in, and concierge services
Room features
All 593 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and separate sitting areas.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • 42-inch TVs with cable channels and DVD players
  • Separate sitting areas, mini fridges, and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 145.75 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Shang Palace
  • Cafe Z
  • Lobby Lounge

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Fitness classes
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (32292 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch TV
  • Cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: CNY 999
  • Christmas Eve (24 December) Gala Dinner per child: CNY 299 (from 3 to 5 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 145.75 per person
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

24-hour pool access
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Shangri-la
Chengdu Shangri-la hotel
hotel Shangri-la Chengdu
Shangri-la Chengdu
Shangri-la Chengdu hotel
Shangri-la hotel Chengdu
Shangri La Chengdu
Shangri La Hotel Chengdu
Shangri La Chengdu
Shangri-La Chengdu Hotel
Shangri la Hotel Chengdu
Shangri-La Chengdu Chengdu
Shangri-La Chengdu Hotel Chengdu

Frequently asked questions

Does Shangri-La Chengdu have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is available 24 hours a day.

Is Shangri-La Chengdu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Chengdu?

Self parking is free at this property.

What time is check-in at Shangri-La Chengdu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Shangri-La Chengdu?

Check-out is at noon.

Where is Shangri-La Chengdu located?

This family-friendly Chengdu hotel is located in the historical district, within a 15-minute walk of Sichuan University and Jiuyan Bridge. Taikoo Li Shopping Center and Wangjianglou Park are also within 1 mi (2 km). Niuwangmiao Station is 13 minutes by foot and Dongmen Bridge Station is 17 minutes.

Shangri-La Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 182 reviews" "
Rating 8 - Good. 43 out of 182 reviews" "
Rating 6 - Okay. 14 out of 182 reviews" "
Rating 4 - Poor. 2 out of 182 reviews" "
Rating 2 - Terrible. 0 out of 182 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Xiaohui, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Prentis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yulin

Stayed 2 nights in Jul 2024

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service; water pressure is excellent for shower
Stayed 1 night in Jul 2024

10/10 Excellent

Yun Ling, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in twice this week by Front Desk Yvonne Liu - she provided exceptional service and prioritizes customer. Bellman Ma also exceptional service attentive and helpful. Overall pleasant stay with staff and service. Would have appreciated clean windows to view the garden view clearly.
Stayed 1 night in Jul 2024

8/10 Good

Yun Ling, New York

Traveled with family
Liked: Staff & service, property conditions & facilities
We checked in twice this week with Front desk Yvonne Liu. Exceptional service by prioritizing customer. Bellman Ma exceptional service as well attentive and helpful. It was a pleasant stay with staff and service. We stayed at garden view room and would have appreciated the windows to be clean to enjoy the view clearly.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, nice for walking along the river walkways, lots of restaurants and bars in the area , coffee shops around also.
Stayed 6 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Margarethe

Liked: Cleanliness, amenities, property conditions & facilities
this is a very large hotel. Not very exciting and the rooms were dated
Stayed 1 night in May 2024

10/10 Excellent

Ramkartik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Apr 2024

8/10 Good

Choi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in May 2023

10/10 Excellent

Sharvan

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Due to some exhibitions whole lobby area disturbed
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Aug 2021

10/10 Excellent

KAR KIT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Great Hotel!
I stayed this since 2013. Up till now, they keep the same quality of service with good F&B.
Stayed 2 nights in May 2021

6/10 Okay

Kangming

Traveled with family
Stayed 1 night in Oct 2019

10/10 Excellent

Titus

Stayed 2 nights in Nov 2019

10/10 Excellent

SANDRA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shangri-La does it right.
I highly recommend staying in a room with business lounge access. They provide a buffer breakfast, afternoon tea and buffer happy hour. A lovely stay.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
React and solve the issue promptly. Staffs are pleasant and helpful. Food is good and fresh.
Stayed 2 nights in Aug 2019

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horizon Club is a Must have to differentiate from other hotels and service..
Stayed 6 nights in Mar 2019

4/10 Poor

Kevin, Chicago, USA

Disliked: Staff & service
Charge assessed by hotel after I returned to U.S.
We stayed at Shangri La Chengdu on March 27th, 2018. The stay was pleasant and the staff was very nice, as with most Shangri La hotels. We were also informed at check-in that the first round of the mini bar was free. We used the mini bar accordingly and there was no charge. We traveled to another city for 4 days and returned back to the same Shangri La hotel. This time, although we reserved the same club room, the room was a grade lower. No electric curtains, towels for only one person, etc. When I asked if the first round of mini bar would be free, I can tell that the staff reluctantly said yes. We used the mini bar slightly, just a little snack for my son. There was no mention of any charges for the mini bar at check out. However, Shangri La charged me $21 after I returned to the state. When I sent an email expressing the inappropriateness of the $21 charge. No response from the hotel. It's not so much the $21. It is the lacked of proper notice at check out and a lacked of professionalism. Basically, we had no say. I've traveled the world. This is not how other Shangri la hotels behave. Very disappointing.
Stayed 1 night in Mar 2018

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality consistent but sometimes it is difficult to get a taxi at the hotel.

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.

10/10 Excellent

Jeff, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Clean room, good Western food selection, close to nearby attractions.
Stayed 3 nights in Mar 2018

6/10 Okay

Lai Che denise

Liked: Cleanliness, room comfort
Fair and too commercial
It was ok, but too commercial. I booked two rooms, and requested a connected room, but the hotel did not aware that I have made the request when booking. Anyway, connected room was not available, and reception kept asking me to upgrade, but I rejected, then, the reception offered me another upgrade package which including breakfast, but it was expensive, so, I rejected again! I just felt too commercial! The hotel was a bit old, but location is convenient.