Shangri-La Chengdu

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Chengdu

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Photo gallery for Shangri-La Chengdu

Front of property
Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk
Indoor pool, sun loungers
Exterior
Horizon, Room, 1 King Bed, River View | Staircase

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 27 of 27 rooms

Deluxe Room, 2 Twin Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Horizon, Room, 2 Twin Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 48 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Horizon, Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
  • 48 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Blackout drapes/curtains
Premium bedding
  • 96 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Panda Family Friendly Room

  • Sleeps 2
  • 1 King Bed

Club Suite

  • Sleeps 2
  • 1 King Bed

Deluxe City-view Queen Room

  • Sleeps 2
  • 1 King Bed

Deluxe Executive River-View Double Bed Room - Explore Modern Urban Skyline And Charming River View

  • Sleeps 2
  • 1 King Bed

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room - River-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Octonauts Theme Family Room

  • Sleeps 2
  • 1 King Bed

Suite With River View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Panda Family Paradise Room

  • Sleeps 2
  • 1 King Bed

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room - City-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Premier Suite

  • Sleeps 3
  • 1 King Bed

Shangri-La Suite

  • Sleeps 3
  • 1 King Bed

Superior Apartment - 1-Bedroom

  • Sleeps 2
  • 1 King Bed

Deluxe Apartment - 2-Bedroom

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Superior Apartment - 2-Bedroom

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Panku Family Theme Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room - River-View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Themed Family Room

  • Sleeps 2
  • 1 King Bed

Panku Theme Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
9 Binjiang Dong Road, Chengdu, Sichuan, 610021

What's nearby

  • Sichuan University - 10 min walk - 0.8 km
  • Taikoo Li Shopping Center - 18 min walk - 1.5 km
  • Chengdu IFS - 3 min drive - 2.4 km
  • Tianfu Square - 4 min drive - 3.0 km
  • People's Park - 4 min drive - 3.3 km

Getting around

  • Niuwangmiao Station - 13 min walk
  • South Railway Station - 16 min drive
  • Shuangliu Intl. Airport (CTU) - 25 min drive

Restaurants

  • ‪廊桥酒吧 - ‬2 min walk
  • ‪The Bridge - ‬2 min walk
  • ‪星巴克 - ‬1 min walk
  • ‪井介 - ‬2 min walk
  • ‪尚古酒吧 - ‬3 min walk

About this property

Shangri-La Chengdu

Luxury family-friendly hotel near Taikoo Li Shopping Center
Take advantage of shopping on site, a hair salon, and dry cleaning/laundry services at Shangri-La Chengdu. Treat yourself to aromatherapy, a body wrap, or a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and garden views. Yoga classes and fitness classes are offered at the 24-hour health club; Shangri-La Chengdu also has a bar, a business center, and a steam room. Free in-room WiFi is available to all guests, along with a sauna and a hot tub.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Express check-out, express check-in, and an elevator
Room features
All 593 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and separate sitting areas.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • 42-inch TVs with cable channels and DVD players
  • Separate sitting areas, mini fridges, and coffee/tea makers

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 145.75 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Shang Palace
  • Cafe Z
  • Lobby Lounge

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Fitness classes
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (32292 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch TV
  • Cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.0 per day
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: CNY 999
  • Christmas Eve (24 December) Gala Dinner per child: CNY 299 (from 3 to 5 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 145.75 per person
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

24-hour pool access
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Shangri-la
Chengdu Shangri-la hotel
hotel Shangri-la Chengdu
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Shangri La Chengdu
Shangri La Hotel Chengdu
Shangri La Chengdu
Shangri-La Chengdu Hotel
Shangri la Hotel Chengdu
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Shangri-La Chengdu Hotel Chengdu

Frequently asked questions

Does Shangri-La Chengdu have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is available 24 hours a day.

Is Shangri-La Chengdu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Chengdu?

Self parking is free at this property.

What time is check-in at Shangri-La Chengdu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Shangri-La Chengdu?

Check-out is at noon.

Where is Shangri-La Chengdu located?

This family-friendly Chengdu hotel is located in the historical district, within 1 mi (2 km) of Sichuan University and Taikoo Li Shopping Center. Wangjianglou Park and Jiuyan Bridge are also within 1 mi (2 km). Niuwangmiao Station is 13 minutes by foot and Dongmen Bridge Station is 17 minutes.

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Shangri-La Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 186 reviews
Rating 8 - Good. 43 out of 186 reviews
Rating 6 - Okay. 14 out of 186 reviews
Rating 4 - Poor. 2 out of 186 reviews
Rating 2 - Terrible. 0 out of 186 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!

10/10 Excellent

Ramkartik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great location, nice for walking along the river walkways, lots of restaurants and bars in the area , coffee shops around also.
Stayed 6 nights in May 2024

10/10 Excellent

Hanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service; water pressure is excellent for shower
Stayed 1 night in Jul 2024

10/10 Excellent

Bing Ee Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay at Shang!
Great Location. Big and Clean Room with a spectacular view of the river and the bridge. Great Breakfast and services. Nothing wrong with my stay. Two Thumbs up!
Stayed 1 night in Sep 2024

8/10 Good

Margarethe

Liked: Cleanliness, amenities, property conditions & facilities
this is a very large hotel. Not very exciting and the rooms were dated
Stayed 1 night in May 2024

10/10 Excellent

Chuntaek

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

10/10 Excellent

Yun Ling

Liked: Cleanliness, staff & service, property conditions & facilities
We checked in twice this week by Front Desk Yvonne Liu - she provided exceptional service and prioritizes customer. Bellman Ma also exceptional service attentive and helpful. Overall pleasant stay with staff and service. Would have appreciated clean windows to view the garden view clearly.
Stayed 1 night in Jul 2024

8/10 Good

Yun Ling

Liked: Staff & service, property conditions & facilities
We checked in twice this week with Front desk Yvonne Liu. Exceptional service by prioritizing customer. Bellman Ma exceptional service as well attentive and helpful. It was a pleasant stay with staff and service. We stayed at garden view room and would have appreciated the windows to be clean to enjoy the view clearly.
Stayed 1 night in Jul 2024

8/10 Good

Choi

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in May 2023

10/10 Excellent

Sharvan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Due to some exhibitions whole lobby area disturbed
Stayed 2 nights in Apr 2023

10/10 Excellent

Kurt

Stayed 3 nights in Feb 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!

10/10 Excellent

Xiaofei

Stayed 1 night in Jan 2025

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Dec 2024

6/10 Okay

Clive

Stayed 1 night in Oct 2024

10/10 Excellent

Xiaohui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Prentis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lu Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eunkyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 좋았어요~~ 잠도잘오는 침대에 조식도 만족해요
Stayed 2 nights in Sep 2024

10/10 Excellent

Yulin

Stayed 2 nights in Jul 2024

10/10 Excellent

Cynthia

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Nancy Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024