See all properties
Save

Citrus Hotel Cheltenham by Compass Hospitality

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Cheltenham Town Hall

Choose dates to view prices

Photo gallery for Citrus Hotel Cheltenham by Compass Hospitality

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Front of property
Lobby sitting area
Lobby sitting area
Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
The current price is SAR 255
SAR 306 total
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
Desk
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

Highlights

Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Private kitchenette | Coffee/tea maker, electric kettle

Family Room

Highlights

Separate sitting area
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

Highlights

Separate sitting area
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Triple Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Accessible Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Accessible Twin Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Accessible Double Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
Desk
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, blackout drapes, iron/ironing board

Quadruple Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Lobby lounge

Holiday Inn Express Cheltenham by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
8.4 out of 10, Very Good, 999 reviews
The price is SAR 300
SAR 359 total
includes taxes & fees
27 Feb - 28 Feb
Holiday Inn Express Cheltenham by IHG

About the neighborhood

Map
Wellington Street, Cheltenham, England, GL50 1XZ

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • Everyman Theatre - 7 min walk
  • The Promenade - 7 min walk
  • University of Gloucestershire - 17 min walk
  • Cheltenham Racecourse - 5 min drive

Getting around

  • Cheltenham Spa Station - 3 min drive
  • Birmingham Airport (BHX) - 73 min drive

Restaurants

  • ‪Moon Under Water - ‬2 min walk
  • ‪Planet Caravan - ‬2 min walk
  • ‪Bar Fever Cheltenham - ‬4 min walk
  • ‪German Doner Kebab - ‬3 min walk
  • ‪Spectre - ‬3 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

Hotel near Cheltenham Town Hall
Located close to Everyman Theatre and Cheltenham General Hospital, Citrus Hotel Cheltenham by Compass Hospitality provides dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • Coffee/tea in the lobby, an elevator, and a banquet hall
  • A front-desk safe, laundry services, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 59 rooms include comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Extended parking on site (GBP 8 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Free offsite parking within 3 ft
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 0-6.95 for adults and GBP 0-5 for children
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Lobby Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 22 and December 27.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 0 to 6.95 for adults, and GBP 0 to 5 for children
  • Self parking fee: GBP 10 per day
  • Extended parking fee: GBP 8 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

Frequently asked questions

Is Citrus Hotel Cheltenham by Compass Hospitality pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Citrus Hotel Cheltenham by Compass Hospitality?

Self parking is available for GBP 10 per day. Extended parking is available for GBP 8 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Citrus Hotel Cheltenham by Compass Hospitality?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Citrus Hotel Cheltenham by Compass Hospitality?

Check-out is at 11 AM.

Where is Citrus Hotel Cheltenham by Compass Hospitality located?

Located in the heart of Cheltenham, this hotel is within a 10-minute walk of Cheltenham Town Hall and Everyman Theatre. Cheltenham General Hospital and Cheltenham Art Gallery and Museum are also within 15 minutes. Cheltenham Spa Station is 27 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Citrus Hotel Cheltenham by Compass Hospitality Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 842 reviews
Rating 8 - Good. 326 out of 842 reviews
Rating 6 - Okay. 153 out of 842 reviews
Rating 4 - Poor. 63 out of 842 reviews
Rating 2 - Terrible. 39 out of 842 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfectly located, staff friendly, room spacious and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Liked: Amenities
All v good. I make a point of staying there when in Cheltenham.
Stayed 1 night in Jan 2025

8/10 Good

Sleiman El

Liked: Staff & service
This is a property I have recurrently stayed at over the years when visiting Cheltenham. The staff are friendly and accommodating; the rooms are remarkably spacious (even if not impeccably clean due to lack of daily housekeeping since Covid); and the hotel location is excellent -- walking distance from the town center, the town hall, the Everyman's theatre, and the pubs/restaurants. For travelers who are not overly fussy, this will be a comfortable hotel to stay at. If staying longer than a couple of days, you can request a room clean and a change of linen. Also, staff at reception usually hand out clean towels and other toiletries as needed. I hope this helps!
Stayed 5 nights in Dec 2024

10/10 Excellent

Yew Aik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clear and tidy. Staff very friendly and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel is basic but good value for money and very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks
Stayed 1 night in Dec 2024

6/10 Okay

Amy

Liked: Staff & service, amenities, property conditions & facilities
Convenient for a short term budget stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is excellent located for a visit to Cheltenham. Nice and clean rooms.
Stayed 1 night in Sep 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient location. Biggest downside is the noise, rooms seriously need sound proofing. Can hear your neighbours every move, which is the only downside to this property. Rooms are clean, functional and bed comfy.
Stayed 1 night in Nov 2024

10/10 Excellent

Luciano

Liked: Staff & service
I really like my spacious and bright room. It was very comfortable and the staff was very nice and polite. I would go back to this hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the citrus hotel. It was very convenient situated in the city centre within walking distance of all amenities. Plenty of eating out options around you. Parking at the hotel is limited but around the corner is a 24 hour car car with reasonable pricing.
Stayed 1 night in Oct 2024

6/10 Okay

Angela

Liked: Staff & service
Disliked: Cleanliness
The hotel location is great for the town centre. The staff are helpful and friendly. The hotel is noisy. The other guests have no regard for people sleeping. They let the fire doors slam and talk loudly in the corridors in the early hours.
Stayed 3 nights in Nov 2024

6/10 Okay

Rosemary

Disliked: Property conditions & facilities
The room needed a good hoover, very small heater for a large room, very soft mattress, taps in bathroom needed a clean, cup had hair in it
Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Useful location but a pretty grotty hotel overall
Stayed 1 night in Sep 2024

6/10 Okay

victoria

Hotel room was basic and had a banana left in their by previous occupant.Not much parking available and it was a tight squeeze to fit into the underground parking area.
Stayed 2 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
Central & comfortable room
Hotel is a little dated & worn but very central. Rooms are clean & comfortable. Hotel is very central & would stay again.
Stayed 3 nights in Mar 2024

6/10 Okay

amanda

Liked: Staff & service
The Citrus hotel is really well located for the centre of Cheltenham. The service we received was good. When we arrived at the hotel we checked in easily and were located on the 4th floor which was no problem at all. When we entered the room we found it to be freezing cold. We could not see out of the window due to it being soaking wet with puddles of water on the window sill. There was a heater in the room that had not been switched on but was working. The spotlight above the television was hanging out of the ceiling and we also found that the sink in the bathroom did not drain away. The beds were comfortable and we experienced a good nights sleep with very little noise. On leaving the property there was a broken tile on the steps which I slipped on twice. There was a cone when we arrived to highlight where not to step but this was often either not in the right place or missing completely. The breakfast area had tables and chairs that were all plastic and felt a bit like a canteen but the breakfast itself was perfectly adequate.
Stayed 1 night in Feb 2025

4/10 Poor

Jenny

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs updating there was mould in the bathroom and the room was dirty
Stayed 3 nights in Oct 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Could do with softer pillows an a big bed rather than 2 singles pushed together as kept seperatin apart from that it was great
Stayed 4 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got exactly what we paid for
Stayed 1 night in Oct 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well situated in the centre of town and very reasonably priced. Staff are friendly and helpful. Rooms are clean and a good size with a desk for work if needed. It can be a little noisy from revellers at night but not a deal breaker. Just be aware that walls are very thin and you can hear noisy neighbours who are having fun at night, it was a bonus that there wasn’t much stamina
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to and we were able to just enjoy our time without being disturbed.
Stayed 1 night in May 2024

6/10 Okay

alan

Liked: Cleanliness, staff & service, amenities
The hotel is adequate, but don’t use the on site car parking. It is ridiculously tight. I tried, then used elsewhere, which was only a five minute walk away and cheaper.
Stayed 1 night in Sep 2024

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 1 pillow each, no hand towel available, very basic
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, great location
Stayed 1 night in Mar 2023