Volkswagen Chattanooga Assembly Plant - 8 min drive
Chattanooga Zoo - 14 min drive
Tennessee Aquarium - 17 min drive
Getting around
Chattanooga Metropolitan Airport (CHA) - 12 min drive
Restaurants
Red Robin - 4 min drive
Hamilton Place Food Court - 4 min drive
Cracker Barrel - 9 min walk
Asia Buffet - 14 min walk
Forbidden City Restaurant - 18 min walk
About this property
MainStay Suites Chattanooga Hamilton Place
Hotel near Hamilton Place Mall
Located close to Volkswagen Chattanooga Assembly Plant, MainStay Suites Chattanooga Hamilton Place provides a grocery/convenience store, dry cleaning/laundry services, and a 24-hour gym. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
RV/bus/truck parking, a vending machine, and a 24-hour front desk
A computer station, an elevator, and a TV in the lobby
Guest reviews speak well of the overall condition
Room features
All 78 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas.
Other amenities include:
Bathrooms with free toiletries and hair dryers
TVs with premium channels
Wardrobes/closets, separate sitting areas, and kitchenettes
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Coffee/tea in common area(s)
Things to do
24-hour fitness center
Family friendly
Full-sized refrigerator
Grocery/convenience store
Kitchenette
Laundry facilities
Microwave
Conveniences
Elevator
Gift shop/newsstand
Grocery/convenience store
Vending machine
Guest services
24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Business services
Computer station
Outdoors
BBQ grill(s)
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Elevator
Grab bar near toilet
Handrails in stairways
Smooth flooring in room
Thin carpet in room
Tile flooring in room
Visual alarms in hallways
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Designated smoking areas
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Down comforter
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
Cable channels
Premium channels
TV
Food and drink
Coffee/tea maker
Cookware/dishes/utensils
Dishwasher
Freezer
Kitchenette
Microwave
Paper towels
Refrigerator
Stovetop
Toaster
More
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Property payment types
Important information
Optional extras
An in-room safe is available for an additional fee
Rollaway bed fee: USD 10.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Mainstay Suites Chattanooga
Mainstay Suites Hotel Chattanooga
Mainstay Chattanooga
Mainstay Hotel Chattanooga
Mainstay Suites Chattanooga Hotel
Chattanooga Mainstay Suites
Frequently asked questions
Is MainStay Suites Chattanooga Hamilton Place pet-friendly?
No, only service animals are welcome at the property.
How much is parking at MainStay Suites Chattanooga Hamilton Place?
Self parking is free at this property.
What time is check-in at MainStay Suites Chattanooga Hamilton Place?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at MainStay Suites Chattanooga Hamilton Place?
Check-out is at noon.
Where is MainStay Suites Chattanooga Hamilton Place located?
Located in Hamilton Place, this hotel is 1 mi (1.7 km) from Hamilton Place Mall and within 9 mi (15 km) of Volkswagen Chattanooga Assembly Plant and Chattanooga Zoo. University of Tennessee at Chattanooga and McKenzie Arena are also within 12 mi (20 km).
MainStay Suites Chattanooga Hamilton Place Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
House keeping and the front desk lady were very good
Tavist
Stayed 1 night in Oct 2024
6/10 Okay
Harry
Traveled with family and small children, Business traveler
6 October 2024
Liked: Staff & service
Stayed here while my daughter had a softball tournament. Staff was helpful, and the room eas very spacious! Would recommend! Could have been a little cleaner, but for only two days it was fine.
Check in was fine. Hotel room just looked dirty. There was a panel to the showers plumbing off on the floor. The sliding door to the bathroom gets stuck and was greasy/dirty. Bed and linens were clean but bed was like a rock with bad pillows.
This property was rated 7.8 on Expedia. It was more like a 5. (If that) Staff was horrible. We arrived late as we are on a road trip. Lady acted like I was bothering her that she had to check me in. Didn’t ask to see an ID. I think she said about 4 words to me the entire process. When we got to the room, there were no sheets, pillows or blankets for the pull out couch. The lady behind the desk acted like she didn’t believe my husband when he told her there were no sheets for the pull out. She came him one flimsy sheet, no fitted sheet, and no blanket. My kids had to use blankets they brought from home. The bathroom door had no door handle. It was a slide door, the part you grab to slide was gone. It was just a big hole in the door. The bathroom cabinets were beat up like someone had gotten angry and hit/kicked them. I wouldn’t stay here again.