Search Chalets in Châtenois

"The staff is wonderful - very helpful. The rooms are clean and comfortable. There are also several nice areas to gather with friends for drinks and/or breakfast. One note - there is not air conditioning and the old stone buildings and streets echo the noises from this very popular location so if you go in warmer months, be prepared to be warm at night or have some noise from the open window until late. "

"The hotel is very charming and the rooms are comfortable. The entrance is a little hidden and not very easy to find. Very good parking area. A little hard to drag suitcases to the room due to the stone surfaced area in front of the hotel. But overall very pleasant, convenient location and very pleasant and helpful staff. "

"Stellar location and service! We felt very taken care of. The staff went out of their way to help accommodate us when we chose to stay longer and when I wasnt feeling well. I wish every hotel had a staff this attentive and caring. "

"Great hotel, good facilities helpful staff and well maintained. "

"Wonderful Stay with Exceptional Service! We had a great experience at the Holiday Inn, especially thanks to the amazing customer service. A big shoutout to Ms. Louis—she was incredibly patient, kind, and understanding throughout our stay. Initially, we booked one room for two adults and our two teenagers, which came with one double bed and a sofa bed. The only issue? Our teens—a boy and a girl—don’t always get along (typical sibling stuff!), and one of them even volunteered to sleep on the floor to avoid conflict. When we mentioned this to Ms. Louis, she immediately looked into a solution for us. Despite it being a busy Saturday near Europa Park, she worked her magic and found us two rooms across from each other, each with twin beds for the kids. It only cost a little extra, and it was absolutely worth it. Her effort truly made a difference in our stay! The rooms were a good size, very clean, and the beds and pillows were super comfortable. The hotel overall was well-maintained and welcoming. As for a couple of suggestions: the AC could be stronger—it was a bit weak, though we still slept comfortably. Also, having a mini-fridge and a microwave in the room would be a nice touch, especially for late-night snackers like us. That said, we had no complaints at all. Thank you, Holiday Inn—we’ll definitely be back! "

"A wonderful boutique hotel, and a great location. The staff we’re all super friendly, hard-working and eager to please."

"This was a beautiful hotel with a great breakfast. Close to shopping and parks."

"Friendly staff and accommodation is conveniently located near Old Town. Walking distance from train,attractions."

"Staff went above and beyond to help me when my train was cancelled-great place to stay in good position-right next to train station and short walk to city centre-would like to try restaurant next time!"