We enjoyed the hole-in-the-wall size of the hotel mixed with upscale design. On floor 3, we felt comfortable nested above the bustle of the mall, without being removed from the pulse of it. The only thing keeping this from being a perfect 5/5 for cleanliness is the unaddressed wear & tear on the walls and furniture. If they wanted to up their game, they could focus more effort on keeping the white walls clean & painted. Thanks for a pleasant stay!