The Residences At Windsor

2.0 star property
Hotel with free parking, near Bojangles' Coliseum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residences At Windsor

Reception
Exterior
Front of property
Signature Studio | Iron/ironing board, free WiFi, bed sheets
Gym

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Pet friendly
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

Executive Studio

Highlights

Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 1 Queen Bed

Elite Double Room

Highlights

Air conditioning
LCD TV
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

Signature Studio

Highlights

Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
3501 E Independence Blvd, Charlotte, NC, 28205

What's nearby

  • Bojangles' Coliseum - 2 min drive - 2.2 km
  • Ovens Auditorium - 2 min drive - 2.5 km
  • The Park Expo & Conference Center - 4 min drive - 3.2 km
  • Spectrum Center - 5 min drive - 6.2 km
  • Charlotte Convention Center - 6 min drive - 6.7 km

Getting around

  • Hawthorne & 8th Tram Stop - 4 min drive
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 16 min drive

Restaurants

  • ‪Bojangles' Coliseum - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪House of Pizza - ‬2 min drive
  • ‪Portofino's Italian Restaurant - ‬19 min walk

About this property

The Residences At Windsor

Hotel near Spectrum Center
Close to Bojangles' Coliseum, The Residences At Windsor provides amenities like a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Continental breakfast (surcharge), an elevator, and a nature reserve
  • ATM/banking services and a gift shop
Room features
All 179 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Tubs or showers and shampoo
  • LCD TVs with cable channels
  • Coffee/tea makers, heating, and limited housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee weekdays 7:00 AM–10:00 AM: USD 7.50-7.50 for adults and USD 7.50-7.50 for children
  • 1 restaurant
  • Hosted evening meal available on weekdays for a fee of USD 6

Things to do

  • Private picnics
  • Private winery tours
  • Public winery tours
  • Wine tasting room

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • Front desk (limited hours)
  • Housekeeping (weekly)

Outdoors

  • Nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7.50 to 7.50 for adults, and USD 7.50 to 7.50 for children
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 6

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Independence Place
The Residences At Windsor Hotel
The Residences At Windsor Charlotte
The Residences At Windsor Hotel Charlotte

Frequently asked questions

Is The Residences At Windsor pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Residences At Windsor?

Self parking is free at this property.

What time is check-in at The Residences At Windsor?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at The Residences At Windsor?

Check-out is at 11:00 AM.

Where is The Residences At Windsor located?

Located in Sheffield Park, this hotel is within 1 mi (2 km) of Ovens Auditorium and Bojangles' Coliseum. The Park Expo & Conference Center and Independence Shopping Center are also within 3 mi (5 km).

The Residences At Windsor Reviews

Reviews

6.8
Rating 10 - Excellent. 25 out of 76 reviews" "
Rating 8 - Good. 14 out of 76 reviews" "
Rating 6 - Okay. 11 out of 76 reviews" "
Rating 4 - Poor. 12 out of 76 reviews" "
Rating 2 - Terrible. 14 out of 76 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brittany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely not
The only saving grace is the staff, who were all super friendly. The lobby is unstaffed after a certain point, and the door to the lobby is locked then, which should’ve been an immediate red flag. When we were given a physical metal house key for our room, that should’ve been red flag 2. Driving around the building to get to our room, we quickly discovered that this is a hotel where people live, not just stay for a short time. Red flag 3. Upon entering our room, the smell of smoke was strong, there was hardly any furniture, and the bed and bathroom were filthy. The bedding wasn’t hotel bedding either, just residential bedding from Walmart. We cut our losses and dropped our key off at the front desk and high tailed it to the Hilton.
Stayed 1 night in Dec 2023

6/10 Okay

Amanda

Traveled with partner
Liked: Amenities
Overall good experience. It’s not the nicest place int he world but it was a pretty good hotel all things considered. Cleanliness was okay

2/10 Terrible

joanna

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would like to begin with literally the only positive thing about this stay: the guy at the front desk. I can't remember his name, but he was very kind and friendly. Impressive, considering he had to work with no air conditioning. He was the only good part of the stay. I worked as a hotel maid, and I can tell you with absolute confidence that the second we pulled into the lot I knew I'd screwed up. Filthy, unsafe, grimy, dusty. The tub had pubes and a ring of grime you could feel. The room was sparsely furnished, and I can only assume the owner's daughter picked this stuff. In 2001. When she was 14. Either that, or a cheap hooker. And I mean dirt cheap. Faux leather bedside tables, faux leather chairs, faux leather headboard. Bed was like sleeping on a burlap sack full of loose stuffing laid on a plywood board. We put an ironing board under the door handle, because the only security aside from a literal key, an actual real life metal key, was a latch at the top of the door. I am not usually the demanding type, but there is absolutely no excuse for such lousy housekeeping. Dust on all the furniture, which my partner described as "in the style of Late Supervillain". It honestly felt like the kind of place where really cheap porn is filmed. The kind where you're worried that maybe this isn't all exactly consensual, but a rather unpleasant exchange of services. Also, front is hotel. Back is... shady apartments. It's like a ghetto Overlook Hotel. Avoid. At all costs.
Stayed 1 night in Jun 2023

4/10 Poor

Shannon

Stayed 1 night in Jul 2023

4/10 Poor

Stefanie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
common areas were absolutely filthy. the room was decent but the bed was incredibly uncomfortable.
Stayed 1 night in May 2023

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly desk clerk, dirty room, sink that backs up
Stayed 2 nights in May 2023

6/10 Okay

Marcus

Traveled with family
Liked: Staff & service, room comfort
Have to be honest
Stayed 1 night in Apr 2023

2/10 Terrible

Kevin

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place should be not listed as a hotel. It is a dirty cheap residence in a bad area in Charlotte. STAY AWAY.
Stayed 1 night in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.
Stayed 2 nights in Apr 2023

2/10 Terrible

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
This is largely a residential facility, not a hotel. No elevator, and the carpet on the stairs hadn't been vacuumed in many weeks. I felt unsafe, as there is no deadbolt, it's an old simple key lock on a doorknob. I pushed the refridgerator in front of the door to provide security. The room and bathroom were reasonably clean however, and the front staff person was friendly.
Stayed 1 night in Apr 2023

2/10 Terrible

James

Business traveler, Traveled with partner
Disliked: Staff & service
In all my years of travel I have never stayed at a hotel that didn’t have a desk clerk 24 hours a day. We arrived at 8:30pm and no one was there to check us in.
Stayed 1 night in Apr 2023

8/10 Good

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff here was outstanding
Stayed 2 nights in Mar 2023

8/10 Good

CARMEN M.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind gentlemen, made my stay a great one!
When I arrived, the office was closed, but a very nice gentleman (maintenance) called the person in charge and asked me to wait a little bit. In less than 10 minutes, another gentleman arrived and took me to a room. It was very clean and what I needed. Thanks to those kind men my stay was great!
Stayed 1 night in Mar 2023

6/10 Okay

Chris

Business traveler
Liked: Staff & service
The front desk clerk Candace was very friendly. However the room I had ac did not work, sketchy people stay here because it’s an extended stay hotel. There was no iron and board like description said. My room also smelled like smoke which gave me a headache..
Stayed 1 night in Mar 2023

4/10 Poor

Diana

Disliked: Property conditions & facilities
It was just ok
Stayed 2 nights in Feb 2023

6/10 Okay

Iddrisu

Poor customer service and property not very clean
Stayed 1 night in Feb 2023

6/10 Okay

Donald

Stayed 1 night in Jan 2023

2/10 Terrible

David

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 2 nights in May 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk accommodated us until 8:15 pm.
Stayed 1 night in May 2022

10/10 Excellent

Ieishia T

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly
I enjoyed my night there it really looked like what the pictures showed and staff was lovely
Stayed 1 night in Apr 2022

4/10 Poor

Whitney

Stayed 2 nights in Apr 2022

2/10 Terrible

HENRY

Stayed 1 night in Apr 2022

2/10 Terrible

Stephen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sink in room had sewage effluent dried onto the bowl. Mattress under sheets had dirt ground into it. We left the motel and cut our losses.
Stayed 1 night in Apr 2022

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying at Independence Place. The staff is great and the rooms are too.
Stayed 1 night in Apr 2022

10/10 Excellent

Stevencia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was in a convenient location. My room was nice and clean, the pationwas beautiful and the staff very helpful, more specifically Candance, went above and beyond.
Stayed 4 nights in Mar 2022