SpringHill Suites Charlotte City Center

2.5 star property
Hotel with free breakfast, steps from Spectrum Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
Exterior
Studio, 1 King Bed, Non Smoking | Living area | 32-inch Smart TV with satellite channels, TV, Netflix
Banquet hall
Exterior

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is SAR 507
SAR 584 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

Studio Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
311 East 5th Street, Charlotte, NC, 28202

What's nearby

  • Bank of America Corporate Center - 6 min walk - 0.6 km
  • Spectrum Center - 7 min walk - 0.6 km
  • Charlotte Convention Center - 9 min walk - 0.8 km
  • NASCAR Hall of Fame - 11 min walk - 0.9 km
  • Bank of America Stadium - 19 min walk - 1.7 km

Getting around

  • 7th St Station - 4 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Fleming's Prime Steakhouse & Wine Bar - ‬5 min walk
  • ‪The Imperial - ‬4 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel near Bank of America Corporate Center
Located close to Spectrum Center and NASCAR Hall of Fame, SpringHill Suites Charlotte City Center provides a free breakfast buffet, dry cleaning/laundry services, and a bar. The on-site restaurant, Uptown Bar, serves light fare. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Valet parking (surcharge), express check-out, and express check-in
  • A vending machine, a ballroom, and a banquet hall
  • Coffee/tea in the lobby, a 24-hour front desk, and laundry services
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 195 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch Smart TVs with Netflix and premium channels
  • Separate sitting areas, recycling, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Uptown Bar

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center
  • Conference space (4090 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable/satellite channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

Frequently asked questions

Is SpringHill Suites Charlotte City Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SpringHill Suites Charlotte City Center?

Valet parking is available for USD 40 per night.

What time is check-in at SpringHill Suites Charlotte City Center?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at SpringHill Suites Charlotte City Center?

Check-out is at 11 AM.

Where is SpringHill Suites Charlotte City Center located?

Located in Uptown Charlotte, this hotel is within a 10-minute walk of Bank of America Corporate Center, Spectrum Center, and Charlotte Convention Center. NASCAR Hall of Fame and Bechtler Museum of Modern Art are also within 15 minutes. 7th St Station and Charlotte Transportation Center Station are within a 5-minute walk.

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1006 reviews" "
Rating 8 - Good. 189 out of 1006 reviews" "
Rating 6 - Okay. 58 out of 1006 reviews" "
Rating 4 - Poor. 32 out of 1006 reviews" "
Rating 2 - Terrible. 34 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We got there late, but considering the convenience to Uptown amenities are slim to beat. I'm definitely looking forward to out next stay
Stayed 1 night in Nov 2024

8/10 Good

Jewell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having to pay for parking sucks never again
Stayed 1 night in Nov 2024

8/10 Good

Khadijah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a little loud, but that was to be expected. Overall loved it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tequilla

Stayed 2 nights in Oct 2024

6/10 Okay

Nathan

Traveled with family
Liked: Cleanliness, amenities
We were told that we would get a room on a “high level” - ended up on the third floor…?! Toilet paper holder was breaking. Only two towels were provided, and we reserved our room for four guests. We requested additional towels, but they never came. No regular coffee provided in the room (decaf only). No additional trash liners provided. We had to hulk-pull down the shades so that we could have privacy and darkness for sleep; they definitely need to be fixed or replaced. On the flip side, one staff member went above and beyond to help me get a cup of coffee after she had put nearly everything in the breakfast area away. She didn’t complain or make me feel like I was a huge inconvenience to her (even though I know that I was)! What a considerate and excellent act of service! Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Nov 2024

10/10 Excellent

Shawanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was next to the Spectrum Center which was where our even was at so we were able to walk. The location to dining areas was awesome also. The location in the center of everything made it awesome.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2024

6/10 Okay

Tory

Traveled with partner
Disliked: Property conditions & facilities
I booked this room because my wife and I had an amazing experience here back when we were dating. Now it’s just blah. Room was basic, simply had more open space but it was essentially just a regular room. Front desk staff weren’t particularly inviting. No warmth or an inviting nature. The shower water temperature was either extremely hot or extremely cold water with no in between. The highlight was the friendliness of the cleaning staff, the valet staff and the breakfast staff. Other than that, the hotel stay was mediocre at best. You can find a better option for the same amount of money.
Stayed 3 nights in Nov 2024

10/10 Excellent

christian

Stayed 1 night in Oct 2024

10/10 Excellent

Robert, Athens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for the Iron Maiden concert so it was a super convenient location (directly across the street from the Spectrum Center). Valet parking was expensive, but better priced than using the parking garage. The cost also came out of the $50 'incidental' charge so it wasn't really extra money spent. Tha being said, getting to the hotel parking was a bit annoying for an out-of-towner, but it wasn't a mood ruiner. There are food options within walking distance. We went to the Midnight Diner and the food there was wonderful. Everything is a bit more expensive downtown, but that's to be expected for the convenience. Staff was very nice and helpful. The room was clean and fresh looking. The sliding bathroom door was unique too. The elevator was picky when it came to dropping us off on our floor using the key card but we dealt with it.
Stayed 1 night in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, next to the arena!
Stayed 1 night in Nov 2024

10/10 Excellent

Evan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not spend much time in the room. But everything was clean and in working order. Pillows a bit lumpy, but about right for the price of the room I suppose.
Stayed 1 night in Nov 2024

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I read some reviews that said the hotel was noisy because I’d the trains. I requested a quiet room and was placed on the 13th floor on the opposite side of the building dorm the trains. I slept quiet well. Not hearing the trains at all. I did however hear the gas powered leaf blowers. Other minor inconvenience was a clogged sink and the restroom near the breakfast area was out of soap all three days I was there. Good selection at breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

MARIBEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are attending events at the Spectrum Center.
Stayed 1 night in Nov 2024

10/10 Excellent

Julio

Very good
Stayed 1 night in Nov 2024

10/10 Excellent

courtney

Stayed 1 night in Nov 2024

4/10 Poor

Felix

Business traveler, Traveled with partner
Disliked: Staff & service
The hotel was fine but we did have a few issues on our stay. I tried to call the help desk and service department several times to get more towels I just gave up and use the dirty one we have . Then we pay for ballet parking it took over 45 min to get our car which I could park it somewhere else and pick up myself we didn’t use the car at all and we didn’t like they took so long to get during checkout basically we feel we over paid for a service we didn’t received. Unfortunately not a good experience overall and the Barthroom wasn’t clean there were some signs of dirt but since we couldn’t get in touch with service department or help desk I just dropped the card on the box and left . Hopefully they look into this and have someone to respond to guest needs . The place it’s on a Greta location but I was expecting a better experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Nov 2024

8/10 Good

andrew

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Odalis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Hastings

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

José

The valet parking took so long for both entry and exit. At 9:00 in the morning there was no bagel, decaffeinated coffee, sausage.
Stayed 1 night in Nov 2024