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Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn

4.0 star property
On beach with 5 outdoor pools for sandy fun near Front Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn

Exterior
Exterior
Exterior
View from room
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Laundry
  • Parking available
  • Breakfast available
The price is SAR 781
SAR 1,070 total
includes taxes & fees
9 Jan - 10 Jan

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 2 Queen Beds, Accessible (Sweetgrass Inn, Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Sweetgrass Inn, Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hair dryer
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Pool View (Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hair dryer
Shower/tub combination
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Corner (Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hair dryer
Shower/tub combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Boardwalk Inn)

Junior Suite (Boardwalk Inn) | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite (Boardwalk Inn)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Separate bedroom
Private bathroom
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower, Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Shower, Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hair dryer
Shower/tub combination
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hair dryer
Shower/tub combination
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hair dryer
Shower/tub combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Ocean View (Boardwalk Inn)

Presidential Suite, Ocean View (Boardwalk Inn) | In-room safe, desk, laptop workspace, iron/ironing board

Presidential Suite, Ocean View (Boardwalk Inn)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Separate bedroom
Private bathroom
  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Pool View (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Terrace, Pool View (Boardwalk Inn)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom (Sweetgrass Inn)

Premium Suite, 1 Bedroom (Sweetgrass Inn) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Suite, 1 Bedroom (Sweetgrass Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Separate bedroom
Private bathroom
Hair dryer
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Pool View (Boardwalk Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Pool View (Boardwalk Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hair dryer
Shower/tub combination
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Sweetgrass Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Sweetgrass Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hair dryer
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed (Sweetgrass Inn)

Premium Room, 1 King Bed with Sofa bed (Sweetgrass Inn) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed with Sofa bed (Sweetgrass Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Sofa bed
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Sweetgrass Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed (Sweetgrass Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hair dryer
Shower/tub combination
  • 31 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Sweetgrass Inn)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds (Sweetgrass Inn)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hair dryer
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Sweetgrass Inn, Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Sweetgrass Inn, Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2021
Private bathroom
Hair dryer
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

The Palms Oceanfront Hotel

Pool
Free WiFi
Air conditioning
Housekeeping
8.2 out of 10, Very Good, (1004)
The price is SAR 380
SAR 442 total
includes taxes & fees
7 Jan - 8 Jan
The Palms Oceanfront Hotel

About the neighborhood

Map
5757 Palm Boulevard, Isle of Palms, SC, 29451

What's nearby

  • Isle of Palms Beach - 8 min walk
  • Front Beach - 10 min walk
  • Isle of Palms Marina - 4 min drive
  • Wild Dunes Resort Golf Course - 5 min drive
  • Dewees Island Beach - 6 min drive

Getting around

  • Charleston Intl. Airport (CHS) - 40 min drive

Restaurants

  • ‪The Refuge - ‬6 min drive
  • ‪Coconut Joe's - ‬7 min drive
  • ‪Windjammer - ‬7 min drive
  • ‪Oystercatcher Restaurant & Bar - ‬1 min walk
  • ‪Acme Cantina - ‬6 min drive

About this property

Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn

Upscale eco-certified resort refurbished in 2021 and located near Front Beach
Located close to Isle of Palms Marina and Wild Dunes Resort Golf Course, Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn provides a golf course, 2 poolside bars, and a beach bar. Get out on the links at this resort and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. Treat yourself to a sports massage, a detox wrap, or a body scrub at The Spa at Sweetgrass, the onsite spa. Be sure to enjoy local and international cuisine at one of the 8 on-site restaurants. Enjoy onsite activities like basketball, volleyball, and hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a terrace.
You'll also enjoy perks such as:
  • 5 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Full breakfast (surcharge), bike rentals, and 12 outdoor tennis courts
  • Valet parking (surcharge), express check-out, and tour/ticket assistance
  • Concierge services, a porter/bellhop, and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All 246 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per day)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-25 for adults and USD 12-20 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 9 bars/lounges and 1 beach bar

Restaurants on site

  • Coastal Provisions
  • Beachside Burgers & Bar
  • Laughing Gull Restaurant
  • Huey's Southern Eats
  • Oystercatcher

Things to do

  • 5 outdoor pools
  • 12 outdoor tennis courts
  • Fitness classes
  • Art gallery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Shopping
  • Spa tub
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting rooms - 23

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 14 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property - March 2021

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4.56 per accommodation, per night
  • Resort fee: 18.24 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 for adults, and USD 12 to 20 for children
  • Valet parking fee: USD 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Wild Dunes Destination Hotels
Wild Dunes Destination Hotels Resorts
Wild Dunes Destination Hotels Resorts Condo Isle Of Palms
Wild Dunes Destination Hotels Resorts Isle Of Palms
Wild Dunes Resort Destination Hotels Isle Of Palms
Wild Dunes Resort Destination Hotels
Wild Dunes Destination Hotels Isle Of Palms
Wild Dunes stination s Isle o
Wild Dunes Resort
Wild Dunes Resort By Destination Hotels
Wild Dunes Resort – Sweetgrass Inn Boardwalk Inn
Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn Resort
Wild Dunes Resort – Sweetgrass Inn Boardwalk Inn part of Hyatt

Frequently asked questions

Does Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

Valet parking is available for USD 35 per day.

What time is check-in at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn located?

Located in Isle of Palms, this beachfront resort is on the boardwalk/promenade and within 2 mi (3 km) of Front Beach, Isle of Palms Marina, and Wild Dunes Resort Golf Course. Isle Of Palms Recreation Center and Isle of Palms County Park are also within 6 mi (10 km).

Wild Dunes Resort – Sweetgrass Inn and Boardwalk Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1004 reviews" "
Rating 8 - Good. 235 out of 1004 reviews" "
Rating 6 - Okay. 69 out of 1004 reviews" "
Rating 4 - Poor. 52 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aramis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Christine, APO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks great
Stayed 1 night in Dec 2024

10/10 Excellent

robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place on the beach!
Stayed 2 nights in Nov 2024

10/10 Excellent

Cordero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for a wedding and loved my stay. The property felt like I was in my own private village. I’ll have to come back when it’s warmer!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jamarr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an amazing time and cannot wait to return.
Stayed 2 nights in Nov 2024

10/10 Excellent

James, Rock Hill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome community, kind staff, and perfect location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Geetha

Liked: Cleanliness, staff & service, property conditions & facilities
I would appreciate if there are more restaurant options and also bar which will be open till late in the late.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emmanuel, Falls Church

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that they charged you for parking. That should be included in the cost of the room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kristine

Stayed 3 nights in Sep 2024

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have visited this property multiple times a year for the last 13 years. It’s an amazing property and area. However I always have to spend time away from my vacation to address an error in my charges. And I mean every visit. This visit is no excpetion. I typically get it resolved but it takes time away from my visit and family and is stressful and aggravating to say the least.
Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
I would have said i had an excellent stay but there was some sticker shock when i got the final bill. I paid a premium price to stay at the resort and still incurred additional "resort fees" in addition to the steep $35/day for valet parking. I used this service for a max of 10 minutes if the valet's time per day, which i did not feel warranted the high price per day. And what are those resort fees for? The room is obviously at a resort. Why was this not rolled into the cost of the room if it will be incurred regardless of whether i used the pool or other amenities, which i did not!! Very disappointed that there were hidden fees when there was no need.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael, Meadville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property!
Stayed 1 night in Oct 2024

10/10 Excellent

Drew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time on this property. Everything was done very nicely. Would definitely come back again.
Stayed 4 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious room with a coffee maker and fridge, but no microwave, for some reason. The resort is clean, but very isolated if you don’t have a car and the dining options are all expensive. Best one was Coastal Crust, which has decent pizza and very good meatballs. DO NOT let the front desk call you a cab - the car service they use charges $25 flat fee, even if you are only going a couple miles away. Lyft/Uber are available, but may take up to half an hour to arrive at the resort.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, we will be back. Food was fantastic
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many options for great food and recreation.
Stayed 3 nights in Sep 2024

8/10 Good

Mihaela, Verona

Liked: Cleanliness, staff & service, property conditions & facilities
Need cooled water fountains available throughout the property. Music station at the beach. Food prices too high, need more affordable options Thanks
Stayed 2 nights in Aug 2024

8/10 Good

Heidy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Great staff. Food was good.
Stayed 2 nights in Aug 2024

4/10 Poor

Mary

Liked: Amenities
Disliked: Property conditions & facilities
It was very moldy. Vents all covered in dust and mold.
Stayed 2 nights in Sep 2024

4/10 Poor

Sarah

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Our experience was poor from the moment we drove up. Valet was a disaster. Our room was not ready when we arrived at 9:30pm (?) and then we were told it had a problem and they needed to downgrade us. Service all around the resort was extremely below what I would expect from a top tier Hyatt property, having spent time at their resorts in Hawaii and Aruba. It felt like they were chronically understaffed throughout the weekend. Very disappointing over all. I have no problem paying for a great experience and expect standard food, and expensive drinks, etc at a resort; but poor service is unexcusable.
Stayed 3 nights in Aug 2024

8/10 Good

Cavin

Loved the beach and pool!
Stayed 4 nights in Aug 2024

10/10 Excellent

Syble

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, it was clean, beautiful, and relaxing!
Stayed 3 nights in Aug 2024

10/10 Excellent

RODNEY, Cranberry township

Liked: Cleanliness, staff & service, property conditions & facilities
Great property parking for hotels is not easy
Stayed 2 nights in Aug 2024