410 New Goff Mountain Road, Cross Lanes, WV, 25313
What's nearby
Tri State Racetrack and Gaming Center - 3 min drive
Mardi Gras Casino - 4 min drive
West Virginia State University - 5 min drive
Shawnee Sports Complex - 5 min drive
Charleston Coliseum & Convention Center - 13 min drive
Getting around
Charleston Station - 14 min drive
Charleston, WV (CRW-Yeager) - 20 min drive
Restaurants
Tudor's Biscuit World - 12 min drive
McDonald's - 3 min drive
Towne 'N Country Lanes - 9 min drive
Cookout - 2 min drive
Cracker Barrel - 13 min walk
About this property
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel
Hotel near Mardi Gras Casino
Located close to Tri State Racetrack and Gaming Center and Nitro City Park, Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel provides a free breakfast buffet, a grocery/convenience store, and a free manager's reception. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
An indoor pool
Free self parking
Express check-out, an elevator, and a vending machine
A TV in the lobby, a gift shop, and a front-desk safe
Guest reviews give top marks for the helpful staff
Room features
All 89 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
Egyptian cotton sheets and pillowtop mattresses
Bathrooms with shower/tub combinations and free toiletries
37-inch TVs with premium channels
Refrigerators, microwaves, and coffee/tea makers
Languages
English
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes
Frequently asked questions
Does Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.
Is Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 2 AM.
What time is check-out at Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel?
Check-out is at 11:00 AM.
Where is Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel located?
Located in the heart of Cross Lanes, this hotel is 1.4 mi (2.2 km) from Tri State Racetrack and Gaming Center and 1.5 mi (2.5 km) from Mardi Gras Casino. Dunbar Park and Nitro City Park are also within 6 mi (10 km).
Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 651 out of 1005 reviews" "
10 - Excellent
651
Rating 8 - Good. 240 out of 1005 reviews" "
8 - Good
240
Rating 6 - Okay. 61 out of 1005 reviews" "
6 - Okay
61
Rating 4 - Poor. 26 out of 1005 reviews" "
4 - Poor
26
Rating 2 - Terrible. 27 out of 1005 reviews" "
2 - Terrible
27
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Marty
Traveled with family
27 October 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The Motel does not have Smart TV’s in the rooms which limit your viewing experience and the capabilities for streaming and mirroring sports & movies from smartphones and or tablets. Also the bathrooms are not equipped with proper exhaust ventilation.
The staff were friendly, The property was well-maintained. The building was clean and tastefully decorated. Our only complaint. Is that the wheelchair accessible bathroom on the main floor outside of The breakfast area and the main entrance claimed to be accessible, but did not have any bar to grab at the toilet so we could not get off the toilet without assistance.
In room fire alarm went off at 2AM, phoned staff, they told me it was the alarm clock as they were not alerted by system. It went off 2 d additional times thereafter. Phoned front desk again and was eventually offered another room. When getting new key with family at front desk was basically told in so many words that it wasn’t the in-room fire alarm despite my 2 daughters validating the story. Moved family over to new room, finally able to get some sleep. Spoke to someone the next day over phone about some sort of reimbursement, which was never honored. I would never recommend this hotel to anyone.
Friendly and helpful staff, clean and comfortable room. We did not eat breakfast but it looked good! We travel this way several times a year and would stay again.
The hotel was fine but the room was just okay. It was clean but had a lot of wear and there was a big gap around the door frame which let in a lot of light and noise from the hallway