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Holiday Inn Express Hotel & Suites Cross Lanes by IHG

2.5 star property
Hotel with free breakfast, near Tri State Racetrack and Gaming Center

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Photo gallery for Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Exterior
Exterior
Indoor pool
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is SAR 431
SAR 483 total
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Room amenity

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Room amenity

Suite, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Pillow menu
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

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The price is SAR 413
SAR 466 total
includes taxes & fees
18 May - 19 May
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About the neighborhood

Map
410 New Goff Mountain Road, Cross Lanes, WV, 25313

What's nearby

  • Tri State Racetrack and Gaming Center - 3 min drive - 2.3 km
  • Mardi Gras Casino - 4 min drive - 2.5 km
  • Shawnee Sports Complex - 5 min drive - 4.9 km
  • Charleston Coliseum & Convention Center - 13 min drive - 18.3 km
  • Southridge Center - 14 min drive - 17.5 km

Getting around

  • Charleston Station - 15 min drive
  • Charleston, WV (CRW-Yeager) - 23 min drive

Restaurants

  • ‪Tudor's Biscuit World - ‬12 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪T & M Meats - ‬5 min drive
  • ‪Towne 'N Country Lanes - ‬9 min drive
  • ‪Cookout - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Cross Lanes by IHG

Hotel near Mardi Gras Casino
Located close to Tri State Racetrack and Gaming Center and Nitro City Park, Holiday Inn Express Hotel & Suites Cross Lanes by IHG provides a free breakfast buffet, a grocery/convenience store, and a free manager's reception. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, ATM/banking services, and a TV in the lobby
  • A banquet hall, a front-desk safe, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 89 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

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7.4 out of 10, Good, 1,009 reviews
The price is SAR 379
SAR 425 total
includes taxes & fees
24 Apr - 25 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cross Lanes
Holiday Inn Express Hotel Cross Lanes
Holiday Inn Express Hotel Suites Cross Lanes
Inn Express Cross Lanes

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cross Lanes by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Holiday Inn Express Hotel & Suites Cross Lanes by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Holiday Inn Express Hotel & Suites Cross Lanes by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express Hotel & Suites Cross Lanes by IHG located?

Located in the heart of Cross Lanes, this hotel is 1.5 mi (2.4 km) from Tri State Racetrack and Gaming Center and 1.6 mi (2.6 km) from Mardi Gras Casino. Dunbar Park and Nitro City Park are also within 6 mi (10 km).

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Holiday Inn Express Hotel & Suites Cross Lanes by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 1 night in Apr 2025

8/10 Good

Lyudmyla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, comfortable beds, good breakfast
Stayed 1 night in Mar 2025

8/10 Good

Charise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff clean rooms gokd breakfast too!
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be coming to stay there again!
Stayed 1 night in Mar 2025

10/10 Excellent

DMF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, great breakfast. Very friendly staff, complimentary water.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast and hotel very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean Nice staff Nice breakfast 10/10
Stayed 1 night in Dec 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The check in receptionist was outstanding! Very professional and helpful. She deserves a raise!
Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in late due to traveling all day and the night time staff was amazing. Got us checked in real quick and even gave us a tube of toothpaste since ours ran out that morning. The breakfast had lots of options and my kids really liked the biscuits and gravy. The staff in the morning was just as great. Room was great too. Only thing is room got hot and my sons nose started to bleed. Once we figured out that the ac turned on from the unit not the thermostat that helped a lot.
Stayed 1 night in Apr 2025

10/10 Excellent

Jerred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent breakfast. Comfortable beds.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from highway, clean and neat, lots of dining options nearby.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice find. Staff was attentive and friendly. Dog friendly. Clean. Great breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very neat and a great spread of breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was super easy and the girl at the desk was super friendly. We were well pleased with the room and slept well! The breakfast was amazing and the staff was, again, very friendly. We will be using this hotel again for future visits to Cross Lanes!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Amenities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there was so nice! We slept well and beds were comfortable. Whole place was clean and the breakfast was great! Staff was more than amazing and accommodating.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the ease of traveling from KY & stay here
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy off/on from highway. Check in was smooth, multiple restaurant options nearby, comfortable room with no noise heard. Great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, room comfort

Friendly, Clean, Comfortable and Warm

Everything was good. The room we were in had a stain in the floor and the bed side shades were worn out, but everything seemed clean, beds were comfy, shower was clean and hot!
Stayed 1 night in Jan 2025

10/10 Excellent

Tanley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and comfortable and the staff was excellent!
Stayed 4 nights in Jun 2024

10/10 Excellent

Lisa

Had a nice stay
Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Liked: Staff & service, amenities, property conditions & facilities
We found a hair in one of the folded up/“clean” towels in the bathroom. When I told the girl at the desk she promptly brought us new towels. But it made me wonder if sheets/towels were being reused from the people who stayed in the room prior to us.
Stayed 1 night in Mar 2025

10/10 Excellent

Jerre

Liked: Cleanliness, staff & service, property conditions & facilities
The room was good and I especially liked the buttons to move the shades up and down. Very unique and wish more hotels had this. And the breakfast oprtions and food were also very good.
Stayed 1 night in Dec 2024