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Charleston Tower Hotel

2.5 star property
Hotel with free breakfast, steps from Clay Center for the Arts and Sciences

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Similar properties

Exterior

Quality Inn & Suites

Breakfast included
Parking included
Free WiFi
Air conditioning
6.6 out of 10, (889)
The price is SAR 316
SAR 357 total
includes taxes & fees
26 Jan - 27 January 2025
Quality Inn & Suites

About the neighborhood

Map
1000 Washington St E, Charleston, WV, 25301

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk
  • Charleston Town Center - 10 min walk
  • Charleston Coliseum & Convention Center - 15 min walk
  • West Virginia State Capitol Building - 3 min drive
  • University of Charleston - 4 min drive

Getting around

  • Charleston Station - 12 min walk
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • ‪Fife Street Brewing - ‬7 min walk
  • ‪First Watch - ‬9 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬9 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Charleston Tower Hotel

Hotel near Clay Center for the Arts and Sciences
Located close to Charleston Town Center and Haddad Riverfront Park, Best Western Charleston provides free continental breakfast, a gym, and a business center. Stay connected with free WiFi in public areas.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • An elevator, a banquet hall, and a 24-hour front desk
  • A vending machine, a front-desk safe, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 136 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LED TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

Frequently asked questions

Does Best Western Charleston have a pool?

Yes, this property has a seasonal outdoor pool.

Is Best Western Charleston pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Charleston?

Self parking is free at this property.

What time is check-in at Best Western Charleston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Charleston?

Check-out is at noon.

Where is Best Western Charleston located?

Located in the heart of Charleston, this hotel is within a 15-minute walk of Clay Center for the Arts and Sciences, Charleston Town Center, and Haddad Riverfront Park. Charleston Coliseum & Convention Center and West Virginia State Capitol Building are also within 2 mi (3 km). Charleston Station is 12 minutes by foot.

Charleston Tower Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 206 out of 967 reviews" "
Rating 8 - Good. 252 out of 967 reviews" "
Rating 6 - Okay. 189 out of 967 reviews" "
Rating 4 - Poor. 168 out of 967 reviews" "
Rating 2 - Terrible. 152 out of 967 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Aubrey

Disliked: Property conditions & facilities
Construction work in lobby, odor in hallways, only 1 elevator working, and had to go next door for breakfast
Stayed 1 night in Nov 2024

4/10 Poor

Jacqueline

Stayed 1 night in Sep 2024

2/10 Terrible

Heidi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do you like ants crawling all over you? Then you'll love this infested hotel. Ants were all over my stuff in not just one but two different rooms (after room two I was DONE.) which considering I brought food with me is an absolute deal breaker. Now not only do I have to throw out all that food, I also was told I can't get a refund because I had technically stayed tonight (no, I came back to find ants all over and packed up at 1am. I'm still finding them crawling out of my stuff even at my new hotel.) Honestly the whole place looked like the kind of place you go to lay low while running from the cops (but they were still charging $100/night?!) - sinks that didn't drain, sketchy parking lot and surrounding area, doors and furniture that were more patch than original. At least I didn't get trapped in the one working elevator - the one with half the buttons taped over.
Stayed 3 nights in Oct 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was excellent except the parking lot which had dead trees, weeds in walkways and uncut grass. For very little money, you make a much better first impression.
Stayed 1 night in Sep 2024

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Teresa

Traveled with family
Liked: Staff & service
Outside area a little questionable especially at night but safe. Only 1 working elevator due to construction. Room nice and comfortable while traveling with 16 yr old. Breakfast bar good.
Stayed 1 night in Jul 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was not properly functioning and clean
Stayed 1 night in Aug 2024

4/10 Poor

pauline

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Go stay somewhere else.
If you are looking to stay in downtown Charleston, just pay the extra $50 to stay in a nicer hotel. While the staff was incredibly helpful and friendly, the sheets and towels were bright and clean, the actually infrastructure of the hotel is less than desirable. The pool is incredibly small and there was only one working elevator when I was there and it felt like it was going to break at any moment. Cheers to the staff who make it work, but Best Western really needs to invest in the inside of the hotels.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Stayed 1 night in Jul 2024

10/10 Excellent

Cedric

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So totally swag
Stayed 1 night in Jul 2024

6/10 Okay

Dustin

Traveled with family and small children, Traveled with partner
Disliked: Property conditions & facilities
Broken down elevators… if they were renovating, the did a poor job of making it known… poorly constructed and or in need of repairs all over
Stayed 1 night in Jul 2024

8/10 Good

Tod

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A quick overnight stop
A very good room as far as space and comfort. Service was excellent and the breakfast was good but typical. Elevators look a bit run down including one that was out of order
Stayed 1 night in Jul 2024

8/10 Good

Lawrence

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s an older hotel, but the rooms are comfortable and the staff was helpful.
Stayed 1 night in Jul 2024

2/10 Terrible

Jamicka

Stayed 1 night in Jul 2024

8/10 Good

Patricia, pasadena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast was a plus. Our room and the loby was clean.They had plenty of free parking. Not so good they only had one working elevator.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jerry

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Perry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Lady working the front desk was great and very helpful. The only negative I have would be the elevators need repaired. Only one elevator was operational and it was overworked.
Stayed 1 night in Jul 2024

8/10 Good

Cassandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Laura L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Matthew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room flooded, they transferred us to 2 different flooded rooms, than a bug infested room and then another bug infested room. The next day our room key wouldn't work and they wouldn't let us in our room... because they said "it wasn't our room." Worst hotel experience I've ever had.
Stayed 2 nights in Jun 2024

6/10 Okay

Ulf

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Charlene

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had baby ants all over my bedroom, weren’t any other rooms to move us too and they wanted to spray the room even though we still had to stay in the room. Only 1 ice machine for all 9 floors.
Stayed 4 nights in Jun 2024

2/10 Terrible

Katie

Stayed 1 night in Jun 2024

6/10 Okay

Susie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Only 1 of 3 elevators worked. Run down lobby, parking, entrance. Public areas shabby, need paint and repair. The rooms were fine - perhaps they’ve been updated. The rest of the property needs maintenance attention.
Stayed 1 night in Jun 2024