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Plaza Chapala Hotel

3.5 star property
Experience Mexico’s warmth and hospitality. Savor a delicious breakfast then stroll through charming streets nearby.

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Photo gallery for Plaza Chapala Hotel

Garden
Garden suite 7 | Premium bedding, memory foam beds, in-room safe, individually decorated
Garden
Reception
Standard Garden | Bathroom | Hair dryer, towels, soap, shampoo

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is SAR 356
SAR 427 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Penthouse

Penthouse | Premium bedding, memory foam beds, in-room safe, individually decorated

Penthouse

Highlights

Yard
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Garden Master

Garden Master | Premium bedding, memory foam beds, in-room safe, individually decorated

Garden Master

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Memory foam bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite 2

Master Suite 2 | Premium bedding, memory foam beds, in-room safe, individually decorated

Master Suite 2

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 1

Junior Suite 1 | Premium bedding, memory foam beds, in-room safe, individually decorated

Junior Suite 1

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Memory foam bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Garden

Standard Garden | Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Garden

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Villa 9

Garden Villa 9 | Premium bedding, memory foam beds, in-room safe, individually decorated

Garden Villa 9

Highlights

Yard
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • Sleeps 2
  • 1 King Bed

View all photos for Garden suite 7

Garden suite 7 | Premium bedding, memory foam beds, in-room safe, individually decorated

Garden suite 7

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estandar 3

Estandar 3 | Premium bedding, memory foam beds, in-room safe, individually decorated

Estandar 3

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estandar Amplia 6

Estandar Amplia 6 | Premium bedding, memory foam beds, in-room safe, individually decorated

Estandar Amplia 6

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

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8.8 out of 10, Excellent, (603)
The price is SAR 216
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includes taxes & fees
2 Mar - 3 Mar
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About the neighborhood

Map
Francisco I. Madero 232, Centro, Chapala, JAL, 45900

What's nearby

  • Chapala Malecon - 3 min walk
  • Chula Vista Country Club - 4 min drive
  • Laguna Shopping Centre - 5 min drive
  • Ajijic Malecón - 8 min drive
  • Monte Coxala Spa - 15 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Beer Garden - ‬2 min walk
  • ‪El Fogón del Mezquite - ‬1 min walk
  • ‪Tacos Chuy - ‬2 min walk
  • ‪Casa Barragan Restaurant Bar - ‬6 min walk
  • ‪Taqueria Arandas - ‬2 min walk

About this property

Plaza Chapala Hotel

Boutique hotel near Lake Chapala
Consider a stay at Plaza Chapala Hotel and take advantage of free full breakfast, a garden, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 50-inch Smart TVs with cable channels
  • Heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limited onsite parking (max 5 spaces per unit)
  • Free offsite parking within 492 ft; reservations required

Food and drink

  • Free full breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Local maps
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Plaza Chapala Hotel Hotel
Plaza Chapala Hotel Chapala
Plaza Chapala Hotel Hotel Chapala

Frequently asked questions

Is Plaza Chapala Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Plaza Chapala Hotel?

Limited spots are available. There is free parking nearby.

What time is check-in at Plaza Chapala Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Plaza Chapala Hotel?

Check-out is at noon.

Where is Plaza Chapala Hotel located?

Located in Chapala Centro, this boutique hotel is within a 10-minute walk of Chapala Malecon and Lake Chapala. Chula Vista Country Club and Laguna Shopping Centre are also within 6 mi (10 km).

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Plaza Chapala Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 89 reviews
Rating 8 - Good. 12 out of 89 reviews
Rating 6 - Okay. 2 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and the staff. Also the food was excellent as well as the service.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the traditional Mexican style of this hotel. The garden room was lovely with a terrace opening out to a beautiful green space. It felt very luxurious breakfast was included with our room. The plaza is right across the street. The town is very walkable. We would definitely come back.
Stayed 5 nights in Feb 2025

8/10 Good

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk staff average. Room okay. Area noisy and dirty. No pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Small friendly hotel
Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!
Hotel entrance
Lake Chapala
Chapala cathedral
Stayed 2 nights in Nov 2024

10/10 Excellent

beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean comfortable hotel. Great manager and staff.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Is very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Great room
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden.
Stayed 1 night in May 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel but did not have hot water.
Stayed 1 night in Jul 2024

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hard bed. I just couldn't sleep well.
Stayed 4 nights in Aug 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant and helpful staff. I traveled alone but felt safe the entire time.
Stayed 3 nights in Mar 2023

6/10 Okay

Emmanuel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There is no pool, I would have liked a pool. There was no one available at check out. The garden area was nice and the room was nice. I would stay here again if in Chapala.
Stayed 1 night in Jun 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! I would come back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotels in Chapala and we will for sure come back. Thank you!
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Mexican decor. Beautiful garden. Peaceful environment. Friendly staff, including cook, waitress, cleaning and manager. Highly recommend.
Stayed 3 nights in Nov 2023

8/10 Good

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except for the AC in the room. It wasn’t efficient for the size of the room and it didn’t stay cool especially at night.
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Area of the hotel is located right in the middle of the town. Very convenient to the restaurants and where the locals sell their trinkets, shoes, clothes and other items. The breakfast which was included was delicious and very nice area to sit and enjoy. The staff is very friendly and always someone there to assist you in any questions you may have. Really enjoyed our stay here in Chapala at Plaza Hotel. Gracias Sandra & Ernest Herrera
Stayed 2 nights in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel! My daughter and I spent our few days in Chapala in its garden and on the lakefront. Never have I found it so difficult to leave. The facility is world class, the staff is attentive and kind, and breakfast is high end restaurant quality. That garden is something which will haunt me forever. If you visit the lake and fail to stay here, you messed up. Now I go back to Wisconsin crying.
Stayed 1 night in Jan 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An authentic Mexico experience
We loved the garden and the room was quite a comfortable size. We enjoyed the free breakfast, with several choices from the menu (which often included slices of avocados from the tree in the garden! You will be only steps away from San Francisco church, Chapala Lake, restaurants, and bars. But you should be aware there are many, many steps to just to get to the check-in area, and more to get to your room. The front of the hotel faces the main street and the plaza / mercado, both providing a lot of noise, especially on Sunday evenings. Specify a room near the garden for a quieter experience.
Mercado in the Plaza
Photo op!
San Francisco Church
Lake Chapala
Stayed 7 nights in Jan 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, and I loved that it had A/C because we stayed in May it was hot outside. Slept very comfortably because the A/C was very fresh. Took a shower, loved that the shower had a lot of water pressure. Staff was very very friendly while we were checking in it was hot outside they offered cold water and gave my husband a cold beer. Only thing is I booked on Expedia.com paid for the room, but apparently you can’t pay thru Expedia.com only in person. They were nice enough to let me log onto my credit card that I used to book the hotel, yes they were right it didn’t take my payment. So be aware you can only pay at the hotel. I would definitely stay there again. Great location very close walk to the pier, shopping and restaurants. Loved it
Stayed 1 night in May 2024

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Property conditions & facilities
Bad beds..lik re a rock..staff did not speak english well..did not understand that i had an emergency..had yo ho to hospital in San Antonio..had a bladder infection..much pain

4/10 Poor

Danis

Disliked: Cleanliness, staff & service, property conditions & facilities
The room at the hotel didn't have a window, it was a dark and stuffie. I asked the receptionist if I could have a room with a window and she replied that it would cost me more and if i wanted to update it, I had to reach out Expedia to cancel the reservation. For a minimal change, it seems to me that it was a bureaucratic process--- to change the status of my room. Additionally, visits are not allow by hotel's policies--- that was quite antiquated. I ended up checking out two hours later. The front desk told that they could do the charge without reaching Expedia but i declined politely. I absolutely don't recommend this hotel...if i were the owner of the hotel, I wouldn't be selling a windowsless room.
Stayed 1 night in Jul 2023

10/10 Excellent

Morris

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Morris

Liked: Cleanliness
Stayed 4 nights in Feb 2025