Find Resorts & Hotels with Spas in Changbai Mountain West Slope

"Amazing location for skiing. Very comfortable hotel to stay in, huge rooms and fantastic views. Breakfast is great but all other hospitality areas lack atmosphere and quality service. Check in is long and complicated. Definitely not the high standard of experience expected at a normal Hyatt."

"I had a lovely stay at this hotel. The complex is new which really helps and I got a nice upgrade and the room was of a very high standard. The staff were very nice. As a foreigner the menu of food was very very limited and speaking English it was a challenge. However this is forgiven. A special mention Ms Li Xiaoyu who was very helpful and arranged my activities and and really took care of me during the visit! "

"酒店設備新，服務員服務親切"

"酒店位於果松滑雪服務中心側，十分方便。 職員Seven對工作熱誠、主動，值得一讚！ 可是酒店提供的自助早餐比較差，食物種類太少，很多食物都不熱又不凍，如豆漿、中式包點、炒米粉等，很難接受。 晚餐只希望客人吃自助餐，但食物都是冷冷的，吃剩了又不會添加的。廚房不願意煮，只勸你吃自助餐，後來要酒店職員幫忙，煮房才願意煮⋯"

"Luxury hotel with excellent food and beverage options. Very helpful staff to help us with sightseeing and outdoor activities."

"Don’t be fooled by the Westin branding. Classic domestic hotel: looks good from a distance but rooms too hot and too dry, no way to control heating, fixtures and fittings falling apart, horrible smells coming from the plumbing, poor cleanliness, offensively bad coffee etc. Honestly, I suspect it’s no better or worse than the neighbouring hotels, just giving an honest review from a European perspective. Staff were very friendly though, and it’s very close to the ski area. Good restaurants...

"The room was too hot the entire stay and we had to keep asking for towels etc for our daughter who was in the room with us. Other than that, it’s a good hotel, well located and with lots of inclusions. "