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Hotel Carillon

3.0 star property
Hotel in Cervia with a sauna and a 24-hour front desk

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December 2024
January 2025

Photo gallery for Hotel Carillon

Exterior
Reception
Balcony
Bar (on property)
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Quadruple Room

Balcony

Classic Quadruple Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Classic Triple Room

Balcony

Classic Triple Room

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Bidet
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
VIA IX TRAVERSA, 24, Cervia, RA, 48015

What's nearby

  • Papeete Beach - 4 min walk - 0.4 km
  • Pineta di Cervia - Milano Marittima - 12 min walk - 1.0 km
  • Adriatic Golf Club Cervia - 19 min walk - 1.7 km
  • Casa delle Farfalle - 3 min drive - 1.9 km
  • Cervia Thermal Baths - 5 min drive - 3.8 km

Getting around

  • Lido di Classe Lido di Savio Station - 10 min drive
  • Bologna Airport (BLQ) - 82 min drive

Restaurants

  • ‪Riviera - ‬6 min walk
  • ‪Ristorante Touring - ‬3 min walk
  • ‪Ristorante La Brasserie - ‬13 min walk
  • ‪Ristorante Terre Nostre - ‬4 min walk
  • ‪Woodpecker American Bar - ‬8 min walk

About this property

Hotel Carillon

Property highlights
Take advantage of a beach bar, a terrace, and a garden at Hotel Carillon. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • Outdoor pool access nearby with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Access to a nearby health club, smoke-free premises, and an elevator
  • Beach towels, multilingual staff, and a 24-hour front desk
Room features
All 66 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with satellite channels
  • Balconies, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 14 for adults and EUR 12 for children
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Restaurants on site

  • Rainblow

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Hotel Sorriso, Via VIII Traversa 19, 48015 Milano Marittima]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property's breakfast is served at a nearby hotel (partner property), located 20 metres (22 yards) away.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 30 April, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 May - 30 September, EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Sorriso & Carillon
Hotel Sorriso & Carillon Cervia
Sorriso Carillon
Sorriso Carillon Cervia
Hotel Carillon Cervia
Carillon Cervia
Hotel Sorriso Carillon
Hotel Carillon Hotel
Hotel Carillon Cervia
Hotel Carillon Hotel Cervia

Frequently asked questions

Does Hotel Carillon have a pool?

Yes, this property has outdoor pool access.

Is Hotel Carillon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Carillon?

Self parking is available for EUR 15 per day. There is free parking nearby.

What time is check-in at Hotel Carillon?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Carillon?

Check-out is at 11 AM.

Does Hotel Carillon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 180 per vehicle applies.

Where is Hotel Carillon located?

Situated near the beach, this hotel is within a 10-minute walk of Papeete Beach, Sala Giochi Hippy, and Minigolf Centrale. Pineta di Cervia - Milano Marittima and Circolo Tennis Cervia are also within 1 mi (2 km).

Hotel Carillon Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 8 out of 29 reviews" "
Rating 4 - Poor. 6 out of 29 reviews" "
Rating 2 - Terrible. 4 out of 29 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Emma, London, UK

Liked: Staff & service
Excellently located hotel
The hotel is in a great location, about 25 metres from the beach and not far from Papete, which is the main beach club in the evenings. It's about a 10 - 15 mins stroll from the main strip with all the restaurants and bars. The hotel lobby is very nicely decorated and the pool and breakfast dining area are lovely. The hotel staff are also nice and helpful though were unable to provide maps of the area! Unfortunately the bedrooms in the hotel do let it down a bit. They were clean and the beds were comfortable but the bathroom was quite small and the decor in the bedroom was very dated and chintzy. It's definitely not in keeping with the decor in the lobby which is very sleek and modern. We were staying in the superior rooms - these are the middle range rooms. The top end rooms looked a little more modern but the bedroom furniture was exactly the same. The superior room also has a balcony, ours got the sun but we were looking onto the neighbouring hotel. To be honest though, we spent no time on the balcony. The breakfast provided was a buffet style breakfast. There was a range of choices of cereal, yoghurts, cold meats, cheese, boiled/scrambled eggs, bacon and bread. It was OK but the quality wasn't the best we had in our stay in Italy as the bread wasn't particularly good and there was no fresh fruit (such a shame when the bread and fruit in Italy are so good!). Overall I'd recommend the hotel based on it's great location, lovely pool and staff.

4/10 Poor

Marco, Milano

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
È imbarazzante che sia un hotel 3 stelle. Non esiste una reception al Carillon, ingresso sempre aperto a chiunque.. Camere minuscole non adatte a 3/4 persone, bagno altrettanto piccolo e pulizia che lascia a desiderare.. È assurdo che si possano mettere foto di altri hotel ( hotel sorriso) per ingannare le persone. SCONSIGLIATO!
Stayed 5 nights in Aug 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
le foto sono dell'hotel sorriso (piscina, colazione ecc) è vero che si possono usurfruire dei servizi ma andrebbe specificato e non scoprirlo li di questo fatto. camere molto piccole e non adeguate per un tre stelle
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stanze poco pulite, letto a castello senza scaletta ne sponda, molto pericoloso. La porta d’ingresso dell hotel è sempre aperta e non vi è nessuno che sorvegli, chiunque può entrarvi. Check in previsto ore 14 la stanza ci è stata consegnata un ora dopo, speravo in una pulizia impeccabile considerando il ritardo, ma niente. Il secondo giorno dopo la “pulizia” mattutina in una camera tripla ci è stato lasciata solo una salvietta. Hotel sicuramente non da 3 stelle
Stayed 2 nights in Aug 2019

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Struttura decadente. Stanza veramente malmessa. Odore di muffa, pareti rovinate, bagno senza luce, rubinetto doccia rotto e tante altre cose che rendono impossibile pensare che si tratti di un tre/ quattro stelle. Unica cosa positiva, il personale gentile e disponibile.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2019

4/10 Poor

Raffaella

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Un’occasione sprecata
La stanza era vergognosamente piccola. Eravamo in 3 nello spazio adatto a una stanza singola.Non si sa come siano riusciti a infilarci un letto matrimoniale e uno singolo. Ottima la colazione e buona la piscina, ma il rapporto qualità prezzo è negativo per via della stanza davvero poco confortevole
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
tv ne fonctionnes pas hôtel ne mérites pas 1 étoile ily a que le petit déjeuner à la hauteur et les garçons sont sympa
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ponte 25 aprile
Posizione ottima, pulizia ok, cortesia ok. Unica nota negativa la colazione, da migliorare.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Das Carillon selbst eher 2 Sterne als 3
Das Carillon war ziemlich enttäuschend: die Zimmer, das Bad und der Balkon sehr klein, die Betten auf billihen Metallrahmen mit sehr harter Matratze. Positiv: die Einrichtung des Sorriso dürfen mit benutzt werden und die sind sehr ansprechend. Ein Wechsel vom Carillon ins Sorriso wurde uns am zweiten Tag ohne aufpreis ermöglicht. Das Zimmer dort war um Klassen besser und schöner. Fazit: Sorisso gerne wieder, Carillon bestimmt nicht.

6/10 Okay

Elisabetta

Disliked: Property conditions & facilities, room comfort

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bella stuttura a due passi dal mare
Trascorsa una bella vacanza, hotel accogliente e moderno, vicinissimo al mare. Belle le camere della struttura principale, spaziose e confortevoli, meno quelle della dipendance ... (vista una per tre persone molto piccola, armadietto ricavato nel muro e un bagnetto minuscolo e scomodo). Ottima accoglienza del personale alla reception, del personale ai piani , ottima professionalitaà e cordialità del personale di sala, sempre pronti e attenti alle esigenze e sempre sorridenti e gentili.

6/10 Okay

Eli, Milano

Hotel molto carino a due passi dal mare
Si tratta di due hotel, in realtà. Il Sorriso e il Carillon sono ubicati molto vicini, quindi si raggiunge facilmente la reception ed in secondo luogo è davvero molto vicino anche il mare. Molto gentile il personale alla reception, così come i servizi aggiuntivi offerti.

2/10 Terrible

marcello, roma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto ok, camera spaziosa pulita ed accogliente, personale disponibile e cortese.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

sara75

Liked: Cleanliness, staff & service
Hôtel bien situé
Quelle déception lorsque nous avons su que nous étions dans le bâtiment "Carillon" et non au "Sorriso" ce qui est complètement différent. Même si le Carillon est tout à fait correct, il fait beaucoup moins moderne que le Sorriso et dispose de chambres beaucoup plus petites. Cependant la situation à 2 pas de la plage est idéale et la piscine et le jacuzzi de l'hôtel sont justes au top ! Sans compter le petit déjeuner en terrasse qui dispose d'un superbe service.

8/10 Good

toll familia

Liked: Cleanliness, staff & service, room comfort
sehr gut Familienhotel
Sehr gut Hotel, simpatisch personal wünderwar Strand Gut Essen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hotel Carillon Milano Marittima
Sehr sauber und tolles Frühstücksbufett auf der Dachterasse.

6/10 Okay

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Nær alle de viktigste severdighetene

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hotel Carillon
Fate attenzione se prenotate l'hotel sorriso e carillon su questo sito, vi metteranno nella struttura di fianco che e' l hotel Carillon 3 stelle. la reception e' nell' hotel sorriso, un hotel 4 stelle molto bello ma poi con gran stupore ci si ritrova in un modesto 3 stelle di una volta. Prego il sito Hotels di essere piu' chiaro su questa cosa e segnalarlo a chiare lettere sulla pagina!

8/10 Good

Anders, Linköping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell Sorristo-- Bekvämt och barnvänligt
Lugnt, nära till strand, bekväma rum. Har man barn så har hotellet tänkt på det. Smålyxig känsla i foajén. Trevlig personal. Med 2-300 m promenad är man nere i områdescentrum med mycket restauranger, butiker, nöjesfält och marknad (under sommaren i.a.f). Stranden utanför mycket bra och badvänlig. Rekomenderas men tips; boka på Internet. Vi ville förlänga med en natt, men det kostade mkt mer via direkt vid receptionen, så vi bokade tilläggsnatten på via datorn istället...

10/10 Excellent

Michela, Fiorano Modenese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Hotel
Hotel in nona traversa, molto bello e confortevole, vicinissimo al mare e a un quarto d'ora a piedi dal centro. Camere spaziose e buon rapporto qualità prezzo per le depandace dove ho alloggiato insieme al mio compagno.

8/10 Good

aurea, roma

Liked: Cleanliness, room comfort
hotel sorriso e carillon milano marittima
albergo molto accogliente,posizionato a pochi passi dal mare e dalla strada principale,colazione ottima in una meravigliosa terrazza.stanze da ristrutturare un pò troppo vecchie a mio parere nonostante fossero pulitissime.

2/10 Terrible

costanza, milano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sorriso&Carillon - non farsi ingannare dalle foto sul sito
le parti comuni dell'albergo sono ristrutturate di recente molt belle, peccato che invece le camera nella dependance e credo alcune nella struttura principale siano piccole, vecchie e scomode (per es. il bagno è piccolissimo e senza piatto della doccia, ma con lo scarico direttamente sul pavimento; la TV è accanto al letto e quindi difficile da guardare; etc.). Oltre alla bassa qualità della camere rispetto al prezzo, al mattino la nostro risveglio abbiamo scoperto che in bagno non veniva acqua fredda, ma solo bollente (impossibile farsi una doccia) e che lo scarico non funzionava. Al che abbiamo chiesto alla reception di mandare qualcuno, ma dopo 30 min non era ancora arrivato nessuno.Dovendo cambiare camera per la notte successiva, abbiamo chiesto (alle 10h00) che la nostra nuova camera fosse preparata al più presto per darci modo di lavare ecc. e ci è stato risposto che non poteva essere pronta prima delle 13h00 (assurdo visto eventuali altri ospiti avrebbero dovuto lasciarla alle 10h!!!). Alla fine in seguito alla nostra insistenza ci hanno dato un'altra camera già pronta che per disperazione abbiamo accettato anche se di categoria inferiore rispetto a quella che avevamo pagato. Insomma NON CONSIGLIAMO questo hotel, anche vista la scarsa gentilezza del personale!