Located close to Magellan's Cross and Osmeña Fountain Circle, Southpole Central Hotel provides a coffee shop/cafe, a bar, and a business center. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, All Day Dining, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi.
You'll also find perks like:
Free self parking and valet parking
Buffet breakfast (surcharge), an area shuttle, and a porter/bellhop
A banquet hall, a 24-hour front desk, and concierge services
Room features
All 91 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and bidets
32-inch LCD TVs with cable channels
Daily housekeeping and desks
Languages
English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Area shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: PHP 350 for adults and PHP 175 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Restaurants on site
All Day Dining
Family friendly
Snack bar/deli
Conveniences
ATM/banking services
Banquet hall
Elevator
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Porter/bellhop
Business services
Business center
Conference center
Meeting rooms
Spa
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Bidet
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
32-inch LCD TV
Cable channels
More
Desk
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately PHP 350 for adults and PHP 175 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Southpole Central Hotel Cebu
Southpole Central Hotel
Southpole Central Cebu
Southpole Central
Southpole Central Hotel Cebu
Southpole Central Hotel Hotel
Southpole Central Hotel Hotel Cebu
Frequently asked questions
Is Southpole Central Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Southpole Central Hotel?
Self parking and valet parking are free at this property.
What time is check-in at Southpole Central Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.
What time is check-out at Southpole Central Hotel?
Check-out is at noon.
Where is Southpole Central Hotel located?
Located in Downtown Cebu, this hotel is within a 15-minute walk of Heritage of Cebu Monument and Magellan's Cross. Osmeña Fountain Circle and SM City Cebu are also within 2 mi (3 km).
Southpole Central Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel had great improvement from dec2022. Sir Christian the manager is very friendly and accommodating. He listens to suggestions. He also is a hard worker 14 hours a day. He is always there n on top of everything esp with the customers.
No hot water in the shower. I inquired with the front desk about this and was told that it had been like that for several weeks. So if you are ok with cold showers, this is a good hotel.
i booked this hotel for my friends & they are so disappointed because of VERY popr service. They are wondering why when place looks new & big, but they are very not approachable & hard to call
2 adults and 2 children but only 2 breakfast were delivered,tv only 1 channel, told Staff Shower was broken And told us to use a faucet and bucket, unacceptable conditions, will not be returning, avoid!!
Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always.
Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir."
Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment!
Asked to speak to owner of hotel. "Not available sir."
Asked when owner would arrive? "Don't know sir."
Asked for owner's phone number. "Don't have it sir."
Asked for hotel manager. "Not here yet sir."
Asked for manager's time of arrival? "Not sure sir."
On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong!
What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.
The place was very clean ,staff was great. Even though we we’re early for checking in they got us a room.They also have a reasonable priced restaurant.While stay again when we go back to Cebu Philippines