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Padgett Place - Deluxe Suites

4.5 star property
Luxury Cebu aparthotel in Lahug with a golf course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Padgett Place - Deluxe Suites

Outdoor pool, sun loungers
Interior detail
Interior detail
Front of property
Royal Villa, Multiple Bedrooms, Private Pool, Garden Area | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

5.2 out of 10

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Outdoor Space
    Outdoor Space
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
The price is SAR 229
SAR 540 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Condo, 2 Bedrooms, 2 Bathrooms, Mountain View

Premium bedding, in-room safe, individually decorated

Premium Condo, 2 Bedrooms, 2 Bathrooms, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Signature Suite, 3 Bedrooms, 2 Bathrooms, Poolside

Signature Suite, 3 Bedrooms, 2 Bathrooms, Poolside | Premium bedding, in-room safe, individually decorated

Signature Suite, 3 Bedrooms, 2 Bathrooms, Poolside

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 80 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Family Apartment, Multiple Bedrooms, 2 Bathrooms, Mountain View

Smart TV

Family Apartment, Multiple Bedrooms, 2 Bathrooms, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 80 sq m
  • Studio
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 3 Twin Beds

View all photos for Grand Apartment, 3 Bedrooms, Kitchen, Garden View

Premium bedding, in-room safe, individually decorated

Grand Apartment, 3 Bedrooms, Kitchen, Garden View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 80 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Design Suite, 3 Bedrooms, Kitchen, Courtyard View

Smart TV

Design Suite, 3 Bedrooms, Kitchen, Courtyard View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 80 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Executive Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Premium bedding, in-room safe, individually decorated

Executive Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, City View

Smart TV

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 79 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Royal Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Smart TV

Royal Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom, City View

Smart TV

Deluxe Apartment, 1 Bedroom, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Apartment, 2 Twin Beds, Kitchen, Mountain View

Smart TV

Luxury Apartment, 2 Twin Beds, Kitchen, Mountain View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Apartment, 2 Bedrooms, 2 Bathrooms

Smart TV

Premier Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Smart TV

Deluxe Suite, 3 Bedrooms, 2 Bathrooms, Kitchen, with View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

View all photos for Royal Villa, Multiple Bedrooms, Private Pool, Garden Area

Royal Villa, Multiple Bedrooms, Private Pool, Garden Area | Living room | Smart TV

Royal Villa, Multiple Bedrooms, Private Pool, Garden Area

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 300 sq m
  • 3 bedrooms
  • 4 bathrooms
  • Sleeps 12
  • 3 Double Beds and 2 Twin Beds

View all photos for Luxury Apartment, 2 Bedrooms, 2 Bathrooms, City View

Premium bedding, in-room safe, individually decorated

Luxury Apartment, 2 Bedrooms, 2 Bathrooms, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Elite Apartment, 2 Bedrooms, 2 Bathrooms

Elite Apartment, 2 Bedrooms, 2 Bathrooms | Premium bedding, in-room safe, individually decorated

Elite Apartment, 2 Bedrooms, 2 Bathrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Front of property

Waterfront Cebu City Hotel & Casino

Pool
Hot Tub
Spa
Kids pool
8.2 out of 10, Very Good, (1004)
The price is SAR 407
SAR 450 total
includes taxes & fees
25 Nov - 26 Nov
Waterfront Cebu City Hotel & Casino

About the neighborhood

Map
Molave St, Cebu, Central Visayas, 6000

What's nearby

  • Cebu Business Park - 12 min walk - 1.1 km
  • Ayala Center - 13 min walk - 1.1 km
  • Waterfront Cebu City Casino - 18 min walk - 1.5 km
  • Osmeña Fountain Circle - 3 min drive - 2.3 km
  • Magellan's Cross - 6 min drive - 4.0 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 35 min drive

Restaurants

  • ‪Manuel's Restaurant - ‬6 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬4 min walk
  • ‪Café Lucita - ‬6 min walk
  • ‪Sinangag Station - ‬5 min walk
  • ‪Cole's Cansi - ‬5 min walk

About this property

Padgett Place - Deluxe Suites

Luxury Cebu aparthotel in Lahug with a golf course
A golf course, an outdoor pool, and a fitness center are available at this aparthotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. The apartment provides a Smart TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a balcony. Housekeeping is available on request.
Air-conditioned accommodations at this aparthotel offer safes and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Smart televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Danish, English, Filipino, French, Norwegian, Spanish, Swedish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Massages

Internet

  • Free WiFi

Parking and transportation

  • Secured covered self parking on site (PHP 350 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's games
  • Children's toys
  • Art supplies
  • Children's books

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Water dispenser
  • Rice cooker
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: PHP 999 for adults and PHP 499 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Manager's reception (free)
  • Couples dining
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: PHP 1499 per night

Bathrooms

  • Private bathroom
  • Shower
  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Smart TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Soundproofing
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • In the business district
  • In the shopping district
  • In the mountains

Things to do

  • Fitness center
  • Designer stores on site
  • Art gallery on site
  • Shopping mall on site
  • Basketball on site
  • Golf course on site

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • Individually decorated
  • Individually furnished
  • Romance packages available

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in fee: PHP 2999
Contactless check-in available
Late check-in subject to availability
Late check-in fee: PHP 1999 for check-in between 6:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 2999
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.75 percent for credit card payments
The check-in location differs from the property location; go to: [Apexotel Desk]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1499 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 5300 per stay
  • Cleaning fee: PHP 3999 per accommodation, per stay
  • Utility fee: PHP 499 per accommodation, per night

We have included all charges provided to us by the property.

This property charges consumption-based heating and electricity.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 999 for adults and PHP 499 for children
  • Airport shuttle fee: PHP 4499 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: PHP 350 per night
  • Early check-in fee: PHP 2999 (subject to availability)
  • Late check-in fee: PHP 1999 for check-in between 6:00 PM and midnight
  • Late check-out fee: PHP 2999 (subject to availability)
  • Rollaway bed fee: PHP 1499 per night
  • Credit card charges are subject to a surcharge of 3.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Padgett Place Deluxe Suites Condo Cebu
Padgett Place Deluxe Suites Condo
Padgett Place Deluxe Suites Cebu
Padgett Place Deluxe Suites
Padgett Deluxe Suites Cebu
Padgett Place Deluxe Suites
Padgett Place - Deluxe Suites Cebu
Padgett Place - Deluxe Suites Aparthotel
Padgett Place - Deluxe Suites Aparthotel Cebu

Frequently asked questions

Does Padgett Place - Deluxe Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Padgett Place - Deluxe Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Padgett Place - Deluxe Suites?

Self parking is available for PHP 350 per night. Limited spots are available.

What time is check-in at Padgett Place - Deluxe Suites?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. Early check-in is available for a fee of PHP 2999 (subject to availability). Late check-in is available from 6:00 PM– midnight for a fee of PHP 1999.

What time is check-out at Padgett Place - Deluxe Suites?

Check-out is at 11 AM. Late check-out is available for PHP 2999 (subject to availability).

Does Padgett Place - Deluxe Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 4499 per vehicle applies.

Where is Padgett Place - Deluxe Suites located?

This family-friendly Cebu aparthotel is located in the mountains, within 2 mi (3 km) of Cebu Business Park, Osmeña Fountain Circle, and Yap Sandiego Ancestral House. Magellan's Cross and Tops Lookout are also within 9 mi (15 km).

Padgett Place - Deluxe Suites Reviews

Reviews

5.2
Rating 10 - Excellent. 9 out of 37 reviews" "
Rating 8 - Good. 1 out of 37 reviews" "
Rating 6 - Okay. 6 out of 37 reviews" "
Rating 4 - Poor. 5 out of 37 reviews" "
Rating 2 - Terrible. 16 out of 37 reviews" "

7.0/10

Cleanliness

5.2/10

Staff & service

8.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mylene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful place. We enjoyed our stay . Very accommodating host . Only thing Wi-Fi issues but no biggie .
Stayed 8 nights in Oct 2024

4/10 Poor

Swanie

Traveled with family
Disliked: Cleanliness, amenities
I stayed in two bedroom apt this place needs a lot of improvements. The ac was dusty, we have to buy our own sponge and soap to wash our dirty dishes it doesn’t have any shampoo or toiletries, check in is inconvenient waited for almost an hour. We have to use the same towels total of 4 for 4 days of stay and no housekeeping and charge the dirty towels upon checked out.
Stayed 4 nights in Jan 2024

4/10 Poor

Antonette

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2023

2/10 Terrible

Karen Jan

Stayed 2 nights in Jul 2022

10/10 Excellent

Joshua, Wisconsin, USA

Liked: Cleanliness, amenities
I chose a condo instead of the traditional hotel room for my stay. Wanted to be able to cook and have guests. The condo came with the usual amenities like towels, linens, and hygiene products. But also had dishes, rice cooker, coffee pot. The wifi was hit or miss but that is a normal issue in Philippines due to service outages and communication with the property owner was lacking in some respects, but the front desk was very helpful even though they do not rent the condos. Overall the stay was great. Used grab for transportation so I'm not sure about parking. But the staff was excellent and helpful. Also worked with me on my early check in and 2am out to make things easy. Very friendly place and they easily communicate in English. The location was also great, close to shopping and many restaurants. I would recommend to anyone taking their first trip to Philippines or Cebu. 4.75 out of 5 in my book and better than any hotel could offer if you wish to have more than just a bed and bath. Great job padgett place, apexotel, and staff!
Stayed 9 nights in Dec 2019

6/10 Okay

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Lhen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is great ❤
Stayed 1 night in Oct 2019

2/10 Terrible

ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service
Front desk was not courteous, impolite and had no knowledge of my reservation. Surprisingly, we were informed that we were almost 2 hours early of our check-in time which meant that we had to pay extrafor early check-in though the unit/ room was already available. The unit/room though clean, sewage at the kitchen smells. We were threatened that we would not be allowed to enter the building if we were not able to pay the cleaning fee that time even asked them if we could pay it on check out day, because it was holiday that day and all banks were closed and the money we had would be for our food and scheduled activities.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Ian Regin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed but kinda annoyed...
Everything was excellent although the management could have been more transparent of posting the cleaning, utility and other charges before and not after hitting the “buy now” button. With this, would be clients will be informed and they will have the option to still book or not. In my case, I only found out about those extra charges after a confirmation email I got after booking. They said considering the size of the room and for them to maintain close to its mint condition for the next user to enjoy, they need to charge those. My only appeal is for them to be transparent upfront and not after you decided and there’s no choice either to cancel without refund or go for it. Don’t get me wrong here, I am truly satisfied with my stay and I don’t mean just to complain but I feel everybody deserve to be informed.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is not a 4 star accomodation, in fact this was the worst i’ve had. Photos are very misleading. Very small rooms and they only showed the inside of the property which looked very nice (in photos only) but in reality the property is located in an impoverished area. I arranged for transfers from the airport to the place. But the driver never came. Instead they were waiting for my “re-confirmation” after I’ve already confirmed and agreed with the transfer fee. I also don’t remember seeing when I booked the room that there were separate charges for utility fees and “towel fees”. I’d rather have them include these charges with the nightly rate than charging it separately. On our second day there was no hot water. I told the lady in front but she just ignored me. So for the rest of our stay there was no hot water but still charged us for “utility fees”. When we were checking out it took about 15 to 20 min waiting because the owner or property manager needs to check the room first before we can go. I have traveled and stayed in many different places but I felt this property mislead me.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Feb 2019

6/10 Okay

Morten

Liked: Cleanliness, property conditions & facilities, room comfort
jeg var irriteret over at vi blev bedt om at betale for el, varme mm. som var dyrere end opholdet.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We relaxed very much at this hotel.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

2/10 Terrible

maria

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water shower for 4 days, no clean towels we used the same towel o er and o er. I asked the fro t desk for clean towel and toilet paper. They have to charge us 100 pesos each towel and we have to buy a paper towel at the store because they not providing laper towels.. what kind of service this hotel that i paid almost $200 a night. Very dissapointed and they never clean our rooms not even once. I want my mo ey back for poor service..
Stayed 4 nights in Jan 2019

4/10 Poor

Nicholas, Cebu, Ph

Traveled with family
Disliked: Staff & service
We did not expect to be charged for cleaning fee or so much for deposit when making reservation, in addition they were going to charge us for utilities so we lost our money and decided not to stay. We think this needs to be communicated up front better to everyone who would consider this hotel. I would not recommend this hotel to anyone, the person we were going to pay was an owner of the unit.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
There have no inform about hotel's host. But it is from personal host. So when we arrive too late. It can't check in immediately. Because host is not leaving there. But the time is too late, and my family are too tired, we can't wait more then 30 min for host come. However, we charge another room at same hotel. It is really the worst experience for my family.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Nice condo but bad service and bad management
The condo itself is very good. Location is walking distance to Ayala. It is the hidden costs, bad service that make this a fail and would never stay there again. 1. the cable TV wasn't working for more than a week. When I asked for a rebate, the host gave me USD 0.60 per day rebate that the tv was off! Rate of condo is USD 90 per day. For the 7 days that the tv was off I was given USD 4.20 compensation!. I have my condos for rent in Manila, and if my guest suffers the inconvenience of no tv, and if they are staying for 2 weeks, I would give them 1 or 2 days rebate. This means in this instance, it would be at least USD 90 rebate. That is the expected compensation for the inconvenience. Not USD 4.20 for 7 days of no TV. You pay the front desk USD 100 for deposit (refundable) . You pay USD 80, cleaning fee one time payment upfront on top of what you already paid online Check out is not hassle free--because you will wait for the reading of the electricity and you will have to pay before check out. Check in and check out should be hassle free. They should just incorporate average electricity consumption and add that to the rate. This is a condo. Cleaning fee is very prohibitive. Most condos, have their own cleaning materials, broom, etc for everyday removing of dirt. You don't want to keep calling the cleaners at USD 80 per call. They should provide basic cleaning materials as standard to most condos for rent.
Stayed 13 nights in Dec 2018

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
They treated my fiance poorly even though i paid for the room they asked her what is your business. I could have wired her the additional money needed for possible damages. She stayed elsewhere.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you walk into this room you will feel right at home. Clean, spacious and everything you need to cook. Comfortable beds with plenty of pillows along with beautiful bed sheets and comforters. Television has many channels including some movies. They have even left some board games to stay entertained. If we come back to Cebu we will try to stay here again.
Stayed 12 nights in Dec 2018

10/10 Excellent

Roger, Ontario, Canada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's beyond my expectation on the property and the room. It is very clean and spacious. The staffs are friendly and helpful and always with a smile.
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Stayed 2 nights in Dec 2019