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Hotel Portofino

3.0 star property
Mediterranean hotel with a marina and a nightclub

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Portofino

View from property
Seasonal outdoor pool
Front of property
Family Room, Canal View | In-room safe, desk, soundproofing, free WiFi
Restaurant

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Canal View

Family Room, Canal View | In-room safe, desk, soundproofing, free WiFi

Family Room, Canal View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
  • 38 sq m
  • Canal view
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Double Room, Canal View

In-room safe, desk, soundproofing, free WiFi

Double Room, Canal View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
  • 22 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, Sea View

Quadruple Room, Sea View | In-room safe, desk, soundproofing, free WiFi

Quadruple Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room (2+2)

Quadruple Room (2+2) | In-room safe, desk, soundproofing, free WiFi

Quadruple Room (2+2)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Twin Room | In-room safe, desk, soundproofing, free WiFi

Twin Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use

In-room safe, desk, soundproofing, free WiFi

Double Room Single Use

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

In-room safe, desk, soundproofing, free WiFi

Double Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Avda. Juan Carlos 1, Sector Portofino 1, C/Portofino 1, Castello d'Empuries, 17487

What's nearby

  • Platja d'Empuriabrava - 12 min walk
  • Karting - 3 min drive
  • Aqua Brava - 7 min drive
  • Aiguamolls de l'Emporda Natural Park - 11 min drive
  • Roses Beach - 13 min drive

Getting around

  • Vilajuiga Station - 16 min drive
  • Gerona (GRO-Costa Brava) - 50 min drive

Restaurants

  • ‪Hiper Montserrat - ‬17 min walk
  • ‪Restaurante Capitan - ‬8 min walk
  • ‪Sidreria Txot's - ‬12 min walk
  • ‪Trattoria Vecchia Milano - ‬8 min walk
  • ‪Captain's Cabin - ‬9 min walk

About this property

Hotel Portofino

Hotel by the river
At Hotel Portofino, you can look forward to a marina, a nightclub, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a bar.
You'll also find perks like:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • Concierge services, a vending machine, and a front-desk safe
  • Multilingual staff, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Hotel Portofino boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • Flat-screen TVs with satellite channels
  • Balconies or patios, refrigerators, and heating

Languages

Catalan, English, French, German, Italian, Polish, Romanian, Spanish

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 3 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.95 per person
  • Self parking fee: EUR 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number HG-002099

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Parking height restrictions apply

Property is also known as

Hotel Portofino Castello D'empuries
Portofino Castello D'empuries
Hotel Portofino Hotel
Hotel Portofino Castello d'Empuries
Hotel Portofino Hotel Castello d'Empuries

Frequently asked questions

Does Hotel Portofino have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Portofino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Portofino?

Self parking is available for EUR 15.00 per night. Limited spots are available.

What time is check-in at Hotel Portofino?

Check-in start time: 1 PM; Check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Hotel Portofino?

Check-out is at noon.

Where is Hotel Portofino located?

Situated on the waterfront, this hotel is within a 15-minute walk of Cap de Creus and Platja d'Empuriabrava. Platja de la Rubina and Petita Beach are also within 1 mi (2 km).

Hotel Portofino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 136 reviews" "
Rating 8 - Good. 51 out of 136 reviews" "
Rating 6 - Okay. 16 out of 136 reviews" "
Rating 4 - Poor. 11 out of 136 reviews" "
Rating 2 - Terrible. 14 out of 136 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Karina

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great location for the beach. Room was pretty run down but had a view of the canal. Pool was great. AC only came on at certain times.
Stayed 2 nights in Jul 2023

4/10 Poor

Charlotte

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed in room 506 overall seemed nice to begin with. There was a mistery stain on one of the sheets but the reception which is located over the road was shut so couldnt alert staff till the morning. The rooms were 'cleaned' daily and all seemed fine untill we checked out and realsied we had bed bugs, we'd noticed bites but thought they were mosquitoes but upon opening luggage on return home our bags were filled with them.

10/10 Excellent

Robert

Stayed 1 night in Oct 2022

2/10 Terrible

JOSE, Houston

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There were many things broken or not in good condition. There was a leak in the ceiling of the bathroom, the vanity would not drain well, a light in the bathroom and another one in the room need to be replaced, a pillowcase was stained, the curtain was broken, the hair dryer was installed incorrectly so we could not use it, there was mold in the shower corners, the shower head was taped to the rod so it could not be raised or lowered. Light bulbs in a couple of corridors were blinking. There is an obvious disregard to maintain/repair the property. I have pictures of all this in case management wants to look at them.
Stayed 1 night in Jul 2022

8/10 Good

Jose, Sioux City

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it has a nice view from rooms to the canal/water in which you can see boats parqued outside rooms or apartments. it is clean. it has a restaurant/ bar with nice music.
Stayed 1 night in Nov 2021

10/10 Excellent

zoran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

carl

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2018

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay in Costa Brava
Our family of four had a great stay at Hotel Portofino. It’s nothing fancy, but it was quite comfortable and spacious for the four of us. It’s just a short (10-15 minutes) walk to the beach. The hotel actually has two buildings, and registration is in the building that is connected to a restaurant (we never ate at the restaurant, but there were always lots of people there). The building across the street (the one whose facade is shown on the website) has the pool. (We didn’t use the pool, we just went to the beach.) The hotel staff was pleasant and helpful. We asked about where to buy inexpensive beach towels, and they suggested a couple of places but said we could also just use the towels in our room (and they always replenished our towels) — perfect! We had a rental car and found free street parking right in front of the hotel. The holder for the shower head was broken, and although there was a zip tie attached so you could try to rig the shower head, it was kind of awkward / useless. Other than that one small issue, the hotel was great.
Stayed 3 nights in Jul 2018

8/10 Good

christine houghton

Liked: Cleanliness, staff & service, room comfort
close to beach
only stayed 2 nights upgraded to larger room clean comfortable athough jacuzzi bath not working ,breakfast good but if you want to eat out loads of cafes around

2/10 Terrible

dominique

Disliked: Cleanliness, staff & service
Hôtel fermer à notre arrivée le soir à 18 heures problème dans cette hôtel nous avons été obligés de trouver un autre hôtel pas sérieux
Stayed 4 nights in Sep 2023

8/10 Good

Corentin

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Sep 2023

8/10 Good

Garcia

Liked: Cleanliness, property conditions & facilities, room comfort
Bon sejour
Hotel propre chambre propre petit déjeuner correct la piscine est excellente avec balneo des jets de partout tres bien pour la rééducation mais juste un petit bemol pour l'acceuil les receptionniste sont froid il reponde juste a vos question c'est tres froid
Stayed 2 nights in Sep 2023

8/10 Good

Yolanda

Traveled with group
Liked: Cleanliness, staff & service, amenities
Hemos estado muy agusto,la habitación era con vistas al canal y era muy bonita, el hotel pequeñito y tranquilo,y la piscina con chorros por todas partes. La habitación era grande con cama de 1:50 y la bañera era bastante grande también la verdad que me ha gustado mucho repetiré.
Stayed 1 night in Sep 2023

2/10 Terrible

Pilar

Liked: Staff & service
Disliked: Property conditions & facilities
Ruido toda la noche, no se ha podido dormir, otros usuarios protestando del ruido en los pasillos. Personal amable y buen desayuno, nos lo han ofrecido por las molestias. Sitio bonito, buena piscina, comodo, cercano a restaurantes, una pena de gente maleducada en el mismo pasillo.
Stayed 1 night in Aug 2023

8/10 Good

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon compromis
Stayed 9 nights in Aug 2023

10/10 Excellent

Moreno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfaitement Parfait
Stayed 2 nights in Aug 2023

8/10 Good

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, bien placé. Manque de place gratuite
Stayed 1 night in Aug 2023

10/10 Excellent

Veronica

Stayed 1 night in Aug 2023

2/10 Terrible

Steven de

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room is dated and requires a lot of maintenance. The fridge was not working, one of the light fittings was hanging off the wall and not all of the lights were working. Just before going to sleep there was a drip from the roof. I advised reception and they sent someone up. Unfortunately it could not be repaired and a bucket had to be placed under the drip. The hotel was full so they advised we could not be moved. This drip went on through the night. Very uncomfortable stay
Stayed 1 night in Aug 2023

4/10 Poor

Yassine

Liked: Staff & service
Disliked: Cleanliness
Dommage sinon belle hôtel bon rapport qualité prix
Bonne laceuil malgré notre arrive tardive Piscine froide pas du tout chauffe malgré un soleil radieux Je pense que c'est dû aux feuille tombe des arbres de la rue à coter et qui une fois dans l eau elles bouchent les filtres de la piscine Feuille visible dans les filtres lorsque vous êtes dans la piscine Le pire nous avions la chambre 506 Ma femme et moi avons été pris de mangaisons les deux matins lors de notre revil Soit punaise de lit je n'espère pas soit la lessive utilisé mais bon séjour désagréable vis à vis de la piscine froide et de ces démangeaisons qui partais âpre sune bonne douche au reveil
Stayed 2 nights in Aug 2023

2/10 Terrible

Roberto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegamos y las toallas estaban humedas y con manchas, la nevera apagada, pero lo peor de todo, fue que el aire acondicionado estaba roto, nos quejamos a las 14:00 (nada más hacer el check in), nos dijeron que lo iban a revisar, pero después de quejarnos varias veces en la recepción del hotel, nos informó el responsable de mantenimiento a las 21:00 que estaban intentando repararlo, y a las 23:00 nos dijeron que no lo habían podido reparar, la solución fue darnos un ventilador malo. La dirección del hotel no se puso en contacto con nosotros en ningún momento, nos sentimos ignorados por la recepcionista que nos atendió al llegar y estafados ya que nos daban largas y estaba claro que no iban a solucionar nada. Queremos dar las Gracias a Expedia, que nos pudieron reubicar, aunque eran cerca de las 24:00, nos lo solucionaron rápidamente. En resumen, no volveríamos al Hotel Portofino aunque nos regalasen la estancia.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Mysig stad, promenadavstånd från hotellet
Hotellet låg bra till med promenadavstånd till allt och Empuriabrava är fint med alla kanaler. Men själva hotellet luktade inte bra av fukt dessvärre. Men ändå prisvärt.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Ingrid

Stayed 1 night in Jul 2023