Search Chalets in Castelbello-Ciardes

"This modern hotel was spacious and new which was a nice contrast to some of the older accommodations in the area but it was typical cheap new construction without attention to detail, sloppy paint, cracking drywall seams, unfinished details. The rooms were large and very comfortable with a great view and walkable to the gondola. The pool area was great and we appreciated the garaged parking area. My husband had been injured so it was a nice option to eat at the buffet inside the hotel for dinner but the food was really not good. Everything felt from a freezer bag and overcooked and bland. Front desk staff allowed us to check in early which was nice and the bar staff was helpful but most other staff felt like we were putting them out. Not overly friendly. "

"The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly. My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners. "

"Great hotel and termes."

"Great service clean all around good food 10/10"

"Beautiful property, great staff and very clean. "

"Close to the train station, clean and good breakfast. Also very friendly staff. "

"Great stay. Interesting arrival as you need to pull in behind the hotel in an alley to unload and check in. They have a porter for your luggage and very nice staff. Breakfast was more than ample. Staff was amazing and location cannot be beat. Parking is easy, just across the river in the Therm parking under the street. Room was more than average size and clean"

"Excellent Hotel"

"We were looking forward to our 3 nights stay at Lady Maria, but after first 24 hours an accumulation of things made it very mediocre. Any of these events on a stand-alone would not have bothered us, but put together they left an unpleasant feeling. When you arrive, it is not obvious which entrance will take you to reception, so you walk around with your luggage trying various doors, some locked. The computer screen at the reception is covered in thick layer of dust. When we checked in the room, there were no towels or soap to wash hands. When you take stairs to go down to reception level, you end up with emergency exit door with no indication that it will not sound an alarm when you open it. Simple sign «reception » would have been helpful. The bar is officially open until 10pm, when we arrived at 9:30pm, the person serving seemed irritated that we showed up, saying that he is closing down, served us 2 desserts and directed us to an isolated « living room area », he then closed everything down at 9:40pm. Breakfast has very little savory options, a lot of cakes, with artificial taste and too sweet. Coffee was not good. Juice colors were unnatural. We didn’t come back the following days, there are better options in the area. Fitness room is a box, overcrowded with cardio machines, no place to move in between. The only good thing about this hotel is location. Room was comfortable and well decorated, but service and overall experience were low quality. "