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Kenzi Basma Hotel

4.0 star property
Experience the warmth of Moroccan hospitality while you indulge in international flavors. Discover convenient services like valet parking and express check-out.

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Photo gallery for Kenzi Basma Hotel

Premium bedding, pillowtop beds, free minibar items, in-room safe
Reception
Deluxe Double or Twin Room, City View | Premium bedding, pillowtop beds, free minibar items, in-room safe
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping
The current price is SAR 281
SAR 328 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room

Premium bedding, pillowtop beds, free minibar items, in-room safe

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Duplex Suite City View

Premium bedding, pillowtop beds, free minibar items, in-room safe

Duplex Suite City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Duplex Suite Mosque View

Duplex Suite Mosque View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Duplex Suite Mosque View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Deluxe Double or Twin Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Pillowtop bed
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room Mosque View

Deluxe Double or Twin Room Mosque View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Deluxe Double or Twin Room Mosque View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Duplex King Bed Mosque View

Premium bedding, pillowtop beds, free minibar items, in-room safe

Family Duplex King Bed Mosque View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Pillowtop bed
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View | Premium bedding, pillowtop beds, free minibar items, in-room safe

Superior Double or Twin Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

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9.2 out of 10, Wonderful, 767 reviews
The price is SAR 254
SAR 309 total
includes taxes & fees
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About the neighborhood

Map
Avenue Moulay Hassan 1er, Casablanca, 20000

What's nearby

  • Place Mohammed V - 6 min walk
  • Central Market of Casablanca - 12 min walk
  • Marina Casablanca - 19 min walk
  • Port of Casablanca - 2 min drive
  • Hassan II Mosque - 3 min drive

Getting around

  • Place Nations Unies Station - 5 min walk
  • Casa Voyageurs Station - 11 min drive
  • Mohammed V Airport (CMN) - 42 min drive

Restaurants

  • ‪Café la Tour effeil - ‬5 min walk
  • ‪Snack Monaco - ‬7 min walk
  • ‪Miramonti Pizzeria - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cafe Milano - ‬6 min walk

About this property

Kenzi Basma Hotel

Upscale hotel near Hassan II Mosque
Consider a stay at Kenzi Basma Hotel and take advantage of dry cleaning/laundry services, car rentals on site, and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • 2 meeting rooms, multilingual staff, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 114 rooms have comforts such as 24-hour room service and free international calls, as well as perks like premium bedding and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with heated floors and bathtubs
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible van parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: MAD 120 for adults and MAD 60 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Le Bloom Restaurant
  • Le Comptoir

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 32
  • Grab bar near toilet
  • Toilet grab bar height (inches): 276
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height bed
  • Low bed height (inches): 20
  • Low-height desk
  • Low desk height (inches): 20
  • Thin carpet in room
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 327

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free international calls
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 120 for adults and MAD 60 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Kenzi Basma
Kenzi Basma Casablanca
Kenzi Basma Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel
Kenzi Basma Hotel Casablanca
Kenzi Basma Hotel Hotel Casablanca

Frequently asked questions

Is Kenzi Basma Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kenzi Basma Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Kenzi Basma Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Kenzi Basma Hotel?

Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Does Kenzi Basma Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Kenzi Basma Hotel located?

Located in Casablanca City Center, this hotel is within a 10-minute walk of Place Mohammed V, United Nations Square, and Cathedrale Sacre Coeur. Parc de la Ligue Arabe and Complex Cultural Sidi Belyout are also within 10 minutes. Place Nations Unies Station is 5 minutes by foot and Place Mohammed V Station is 8 minutes.

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Kenzi Basma Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 354 reviews
Rating 8 - Good. 140 out of 354 reviews
Rating 6 - Okay. 61 out of 354 reviews
Rating 4 - Poor. 25 out of 354 reviews
Rating 2 - Terrible. 27 out of 354 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Musthak

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with my stay, reception staff were very helpful and friendly, as was Adil and Madam Talbi. Good clean hotel, which is exactly what I wanted.
Stayed 3 nights in Jul 2024

6/10 Okay

Nozm

Liked: Staff & service
Disliked: Cleanliness
It was just ok rooms were small and dusty. Employees were very good responsive. In need of some upgrades very average .
Stayed 1 night in Nov 2024

10/10 Excellent

Mwilwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and rooms looked great, were clean and generally very spacious. The kitchen staff, the porter and especially the reception staff were very friendly and helpful. The location is great as it is only a few minutes walk to the tram station and an endless amount of varied shops and restaurants.
Stayed 3 nights in Jul 2024

6/10 Okay

Nozm

Liked: Staff & service
Disliked: Cleanliness
It was just ok , rooms were small , dusty in need of upgrades. The employee response was good when u needed something.
Stayed 3 nights in Oct 2024

10/10 Excellent

yorgis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice welcome, very fast check in, great room.
Stayed 1 night in Jun 2023

8/10 Good

Lakoun Aristide Brillant

Liked: Cleanliness, staff & service, property conditions & facilities
Sweet home
Stayed 2 nights in Jun 2024

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, Friendly staff and very welcoming. great experience. thank you.
Stayed 1 night in Jun 2024

8/10 Good

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, easy to go everywhere! Friendly staff and breakfast is good! Will suggest my friends!
Stayed 8 nights in Dec 2023

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe.
Stayed 5 nights in Apr 2024

2/10 Terrible

Svitlana

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel (4 stars by the way), old and dirty. Staff is friendly and speak English very well. Didn't like our stay at all. I hope I don't have to travel to Morroco ever again.
Stayed 7 nights in Aug 2024

8/10 Good

Karam Alfred Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the heart of the city. Close to old souk. Hotel is nice but a bit old. Clean and calm. Service and food are good.
Stayed 6 nights in May 2024

10/10 Excellent

Andre T.

Liked: Staff & service, amenities, property conditions & facilities
I can't believe I never booked this hotel all the other times I have traveled to Casablanca! Wonderful bar/restaurant, friendly and professional staff, dedicated parking space, clean and comfortably rooms. Located at the heart of the city and yet no insane noises nor traffic, I loved it!
Stayed 6 nights in Mar 2024

8/10 Good

Moulay Driss

Liked: Cleanliness, staff & service, property conditions & facilities
Personal and service was excellent, the lication is clise to the city center, tha breakfast has to be improved with more choose and bred.
Stayed 1 night in Jul 2023

10/10 Excellent

Musab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jun 2024

8/10 Good

Bettina

Liked: Staff & service, property conditions & facilities
The staff of the hotel was nice and helpfull. The location easy yo get a round. Nearby is the Mosque of Hasann II. The hotel is a bit old but the room is confortable.
Stayed 2 nights in Jun 2023

10/10 Excellent

CHIRAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very nice staff especially Adel from the restaurant. He is a very cheerful person and tries to please everybody. Breakfast is great! We had a nice room on the last floor with a great view.
Stayed 1 night in Nov 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and kind staff. Very nice breakfast included in price. No toilet paper in our bathroom and we were told someone would bring some to us and that never happened.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a good location it’s clean breakfast is good good variety to choose I ll be more happy to see some updates in room like larger screen than desktop computer ( too old) more options to English speaking guest , and English translation where ever there is France it might make me feel more comfortable.
Stayed 1 night in Aug 2022

2/10 Terrible

Christie

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel smoked of smoke and carpet was badly soiled.
Stayed 4 nights in Feb 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly situated near many of the points of interest in central Casablanca. There is a terrific pastry shop directly across the street, and other essentials nearby. The staff are very helpful, and we enjoyed ourselves in the small bar-cocktail lounge. In addition, the hotel honoured a credit for rooms we booked just before the pandemic. This was more than fair on their part. We would stay here again.
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never book here again.
This has to be one of the worst experiences I’ve had to date. From my bookings not being updated as requested to phone calls from staff after 1am to request proof of marriage (a practice that has since been abolished and either way was not acceptable to contact and wake clients at this time for anything other than an emergency). I am disgusted by how we have been treated, the lack of professionalism and management has been abhorrent. We will be formally complaining to the British consulate, and Kenzi Group, as well as sharing this experience online.
Stayed 1 night in Oct 2024

6/10 Okay

Mohammed

Disliked: Cleanliness, property conditions & facilities, room comfort
Could have been very good
The bedding had a stale smell to it. If we were not so tired with flights and travel. It would have been difficult to have slept. The bathroom was not as clean as I would have liked. But the service and attitude of the staff was too notch. I could not fault their helpfulness.
Stayed 1 night in Sep 2022

6/10 Okay

THOMAS

Liked: Property conditions & facilities, room comfort
Wouldn’t a second time
Though the hotel was good enough to let me check in early, I also had to note that I had written them twice by email to ask about their hotel transfer service from the airport. I showed the guy at the desk and he had no answer. Service is hotel restaurant was very slow and they were out of a lot of (most?) items. Breakfast was plentiful but not very good.
Stayed 1 night in Apr 2023

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at the Kenzi Basma Hotel and it exceeded all my expectations. From the moment I stepped into the lobby, I was greeted with warmth and hospitality. The cleanliness of the hotel was impeccable, with every corner shining and every surface gleaming.One of the highlights of my stay was the incredible buffet offered at the hotel. The variety of dishes available was astounding, catering to every taste and preference. Whether you're a fan of local delicacies or international cuisine, the buffet had something for everyone. Each dish was prepared with care and attention to detail, ensuring a delightful dining experience every time.Furthermore, the location of the hotel is unbeatable. Situated in a safe and walkable area, I felt completely at ease exploring the surroundings. Whether I wanted to take a leisurely stroll or venture out for some sightseeing, everything was conveniently within reach.Overall, my experience at the Kenzi Basma Hotel was nothing short of exceptional. From the pristine cleanliness to the delectable buffet spread and the convenient location, it's the perfect choice for any traveler looking for a memorable stay. I can't wait to return!
Stayed 2 nights in Apr 2024

2/10 Terrible

Guilherme

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair all over bed linens. Also all over bathroom, walls. Dirty and old and grimy. Asked for a change of bedsheets, new ones were the same. The immediate area is not welcoming and the balcony is not clean or usable. Ended up leaving after checkin to stay at a different hotel. Don’t recommend at all.