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Hyatt Regency Cartagena

4.5 star property
Luxury hotel with 2 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Regency Cartagena

3 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers
Lobby sitting area
2 Bedroom Residence | Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Egyptian cotton sheets, hypo-allergenic bedding, down comforters
3 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
The current price is SAR 675
SAR 675 total
12 May - 13 May

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Club Room, 1 King Bed, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Junior Suite, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Ocean view
  • 78.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean View Residence

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

1 Bedroom Ocean View Residence

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Residences with 1 bedroom

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Bay View Residences with 1 bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Bay view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View (Regency)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Suite, Ocean View (Regency)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Ocean view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Bedroom Residence

2 Bedroom Residence | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

2 Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Ocean view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite (Regency Executive)

Suite (Regency Executive) | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Suite (Regency Executive)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 114 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Regency Caribe)

Suite (Regency Caribe) | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Suite (Regency Caribe)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Clock Tower - 18 min walk - 1.5 km
  • Cartagena de Indias Convention Center - 3 min drive - 2.0 km
  • San Felipe de Barajas Castle - 3 min drive - 2.7 km
  • Castillo Grande Beach - 10 min drive - 2.9 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬9 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪Edificio Seguros Bolivar - ‬5 min walk
  • ‪La Brioche - ‬8 min walk

About this property

Hyatt Regency Cartagena

Luxury hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and San Pedro Claver Church and Convent, Hyatt Regency Cartagena provides a poolside bar, a terrace, and a coffee shop/cafe. Indulge in a sports massage, a body scrub, and aromatherapy at Aqoral Spa, the onsite spa. Be sure to enjoy lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • Luggage storage, meeting rooms, and a banquet hall
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 380 individually furnished rooms feature comforts such as 24-hour room service and heated floors, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with rainfall showers and hair dryers
  • Wardrobes/closets, heated floors, and coffee/tea makers

Languages

English, Portuguese, Spanish

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The price is SAR 604
SAR 604 total
12 May - 13 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 96,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amacagua Lounge
  • Kokau

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (12,917 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 42 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 7 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 96000 per person
  • Pet fee: COP 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM. The property will be renovating one of the pools from January 7 2025 to September 1 2025 (completion date subject to change).

How much does it cost to stay at Hyatt Regency Cartagena?

As of 26 Rabiʻ II 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on 29 Rabiʻ II 2025 start from $180.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Cartagena pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 44 lbs per pet. There's a fee of COP 80 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Cartagena?

Self parking is free at this property.

What time is check-in at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Cartagena located?

Located in Bocagrande, this luxury hotel is within 1 mi (2 km) of Bocagrande Beach, San Pedro Claver Church and Convent, and Clock Tower. Cartagena de Indias Convention Center and Plaza Santo Domingo are also within 2 mi (3 km).

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Hyatt Regency Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1041 out of 1308 reviews
Rating 8 - Good. 145 out of 1308 reviews
Rating 6 - Okay. 44 out of 1308 reviews
Rating 4 - Poor. 33 out of 1308 reviews
Rating 2 - Terrible. 45 out of 1308 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property and wonderful staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 5 nights in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location!! Close to the old city and the beach is right across the street. One street over is all the commercial areas for shopping and dining.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sandip Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Good for families
Stayed 4 nights in Apr 2025

10/10 Excellent

He

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast and the club lounge
Stayed 4 nights in Mar 2025

10/10 Excellent

Ana Carolina F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work at the hotel are amazing, always very attentive. The pool has a wonderful view of the sea.
Stayed 7 nights in Apr 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shirley from the breakfast room made our stay memorable
Stayed 3 nights in Apr 2025

10/10 Excellent

Frank D

Liked: Cleanliness, staff & service, property conditions & facilities
Overall , everything was excellent! Will be staying again for sure !
Stayed 4 nights in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service
Stayed 2 nights in Mar 2025

10/10 Excellent

Nickesha

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very polite and eager to assist. The Hotel was clean and quiet which made for a relaxing experience.
Stayed 4 nights in Feb 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

Aleisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and updated with all the amentities needed to ensure my stay on the property was just an enjoyable as the rest of my vacation. The restaurant on-site was amazing!
Stayed 4 nights in Mar 2025

10/10 Excellent

harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is an excellent hotel,i felt it like stayed in all inclusive, full drinks free,snack and breakfast too.all people working there were kindly and friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
everything was wonderful!
Stayed 1 night in Mar 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Wonderful room. Great pool.
Stayed 7 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be back. Nice pool bar area too.
Stayed 6 nights in Feb 2025

10/10 Excellent

FABIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You simply feel the staff’s efforts to accommodate your every need or wish. Excellent staff and impeccable accommodations throughout hotel in General.
Stayed 5 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of both the walled city and Bocagrande The pool area is amazing!
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, the rooms are comfortable and with great views whether it’s to the ocean or the bay. The staff is friendly and service is top notch. The food is incredible and the breakfast buffet is highly recommended. Lunch and dinner menus are pricey and room service is expensive, but the hotel is located so conveniently that you have many different options for meals either in Bocagrande or in the walled city. All in all, a great experience and we will return for sure.
Stayed 3 nights in Apr 2025

8/10 Good

Henk

Liked: Cleanliness, staff & service
Best hotel off cartagena
Stayed 2 nights in Feb 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
We like the service x breakfast; servers Like Emerson an Aniani were really nice and were very helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a suite with access to the Regency Club which had a great breakfast and snacks. The rooms are very quiet. Pool on the 14th floor is nice and perfect for watching the sun set. Taxi to the Old Town is about $5. Way too hot to walk, but we appreciated staying in a hotel with great amenities like multiple pools, a nice gym and a fantastic restaurant.
Stayed 7 nights in Apr 2025