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Hyatt Regency Cartagena

4.5 star property
Luxury Cartagena hotel in Bocagrande with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Cartagena

Aromatherapy, Swedish massages, sports massages, body scrubs
3 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers
Lobby sitting area
Beach/ocean view
Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pet friendly
The price is SAR 718
SAR 718 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Club Room, 1 King Bed, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Junior Suite, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 78.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Ocean View Residence

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

1 Bedroom Ocean View Residence

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Residences with 1 bedroom

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Bay View Residences with 1 bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 72 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View (Regency)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Suite, Ocean View (Regency)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Club Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bay View

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Bedroom Residence

2 Bedroom Residence | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

2 Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite (Regency Executive)

Suite (Regency Executive) | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Suite (Regency Executive)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 114 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Regency Caribe)

Suite (Regency Caribe) | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Suite (Regency Caribe)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Cartagena

Pool
Hot Tub
Spa
Pet friendly
9.0 out of 10, Wonderful, (1001)
The price is SAR 560
SAR 560 total
includes taxes & fees
7 Dec - 8 Dec
Hilton Cartagena

About the neighborhood

Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • San Pedro Claver Church and Convent - 18 min walk - 1.5 km
  • Clock Tower - 18 min walk - 1.5 km
  • Cartagena de Indias Convention Center - 3 min drive - 2.0 km
  • San Felipe de Barajas Castle - 3 min drive - 2.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬9 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪Edificio Seguros Bolivar - ‬5 min walk
  • ‪La Brioche - ‬8 min walk

About this property

Hyatt Regency Cartagena

Luxury hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and San Pedro Claver Church and Convent, Hyatt Regency Cartagena provides a poolside bar, a terrace, and a coffee shop/cafe. Indulge in a Swedish massage, a body scrub, and aromatherapy at Aqoral Spa, the onsite spa. Be sure to enjoy lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), laundry services, and luggage storage
  • Wedding services, a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 380 individually furnished rooms feature comforts such as 24-hour room service and heated floors, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with rainfall showers and hair dryers
  • Wardrobes/closets, heated floors, and coffee/tea makers

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: COP 96000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Kokau
  • Amacagua Lounge

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (12917 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • iPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 96000 per person
  • Pet fee: COP 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Hyatt Regency Cartagena pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 44 lbs per pet. There's a fee of COP 80 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Cartagena?

Self parking is free at this property.

What time is check-in at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Cartagena located?

Located in Bocagrande, this luxury hotel is within 1 mi (2 km) of Bocagrande Beach, San Pedro Claver Church and Convent, and Clock Tower. Cartagena de Indias Convention Center and Plaza Santo Domingo are also within 2 mi (3 km).

Hyatt Regency Cartagena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1027 out of 1297 reviews" "
Rating 8 - Good. 144 out of 1297 reviews" "
Rating 6 - Okay. 41 out of 1297 reviews" "
Rating 4 - Poor. 39 out of 1297 reviews" "
Rating 2 - Terrible. 46 out of 1297 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient location- close to stores and the old ton
Stayed 4 nights in Nov 2024

10/10 Excellent

Victor M Rivas plata

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, Darwin y Robinson dieron el mejor servicio
Stayed 5 nights in Nov 2024

10/10 Excellent

Cammie Nicole

Stayed 4 nights in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Stay at Hyatt Regency Cartagena! My stay at the Hyatt was nothing short of exceptional. From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. The check-in process was smooth and efficient, and every staff member I encountered was friendly, professional, and genuinely eager to help. The room was immaculate, well-appointed, and thoughtfully designed, offering everything I needed for a relaxing stay. The bed was incredibly comfortable, ensuring a great night’s sleep, and the modern amenities. Made it feel like a home away from home. The on-site facilities were fantastic. The pool/spa/fitness center was clean and inviting, and the restaurant served some of the best meals I’ve had in a long time.Breakfast was a highlight of my stay, with a wide variety of delicious options to suit all tastes. The location of the hotel was also a major plus—conveniently situated near beaches and landmarks making it an excellent choice for both leisure and business travelers. I can’t recommend Hyatt highly enough. Whether you’re in town for a weekend getaway or a longer stay, this hotel offers exceptional service, comfort, and value. I look forward to returning on my next visit!
Stayed 3 nights in Oct 2024

8/10 Good

ken

Traveled with partner
Liked: Amenities
It was fine , except the restaurant staff was chaotic, and service was difficult . I served myself coffee, even asking two wait staff. I started avoiding the public restaurants , and ordered room service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was a 10/10.
Stayed 4 nights in Nov 2024

4/10 Poor

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was just ok. Nothing special. The staff in general are very uptight; not really conducive to having a relaxing vacation. The way the elevators are arranged doesn’t make very much sense. Two different elevators just to go out. Two different elevators to eat. Food service hours aren’t very accommodating either.
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia, East Meadow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms
Stayed 3 nights in Nov 2024

8/10 Good

Valeriya

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Stay at The Hyatt was Pleasant the Customer Service was excellent. I’d suggest staying in one of the Club rooms, it’s a higher floor in the Hotel with beautiful views it also gives you access to the club lounge for morning breakfast or afternoon snacks, Beer and Wine. It’s included with a Club room. The Hotel is located directly across the street from the beach. Several Bars and restaurants within the Hotel. I’d suggest getting around by Taxi. A Taxi is usually sitting right outside of the Hotel. The Hotel was clean, the room was quiet and clean and I felt safe. It’s a 15-20 from the Airport.
Stayed 5 nights in Nov 2024

10/10 Excellent

Pradeep, Fort Myers

Stayed 5 nights in Oct 2024

10/10 Excellent

APSARA MEDINA, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2024

2/10 Terrible

Analise

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 4 nights in Oct 2024

2/10 Terrible

Jasmine

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Not worth the money. Musty rooms, lack of pool time, non attentive staff except for the hotel cleaning ladies. 2/10. The only good part was the look of the amenities of the hotel and gym.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jenga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. The hotel staff were very attentive and friendly. Special thanks to the lady at the front desk restaurant on 11th Floor, unfortunately forgot her name (starts with Y), she decorated our anniversary cake, and also Marcelo was very helpful. Nice place, friendly staff; we hope to visit again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jan D, Moncks Corner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Cleidy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ! Recomendado
Stayed 2 nights in Oct 2024

10/10 Excellent

Chet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the top of the top end. Its expensive but worth it. Wonderful service and accommodations. Excellent location in Bocogrande. Near Centro and the port. Beaches also a short walk across the street.
Stayed 6 nights in Oct 2024

10/10 Excellent

Taramattie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency Cartagena was perfect for our first-time visit to Colombia. It was in the perfect location, convenient to everything. The property is well-kept and very clean. Nothing look old or worn. We had an ocean view room with double beds and it was spacious and the view was spectacular. The room came with USB outlets - always a plus and an indicator of how updated a property is. Our rate included complimentary breakfast and lounge access (light fare daily from 4pm - 6pm) and everything was delicious. The service was outstanding. Ibeth Vergara waited on us at breakfast on multiple mornings and she was just so kind and welcoming. I would definitely stay at the Hyatt if I visited again.
Stayed 4 nights in Oct 2024

10/10 Excellent

IVISLEIDYS RUIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jamie, Titusville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right across the street from the local beach and it's a mall next to the hotel as well. About 20 mins to airport .
Stayed 3 nights in Oct 2024

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean wonderful service from the check in to the check out. Can’t wait to go back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Farhod, Conroe

Stayed 2 nights in Sep 2024