Hyatt Regency Cartagena

4.5 star property
Luxury hotel with 2 restaurants and 3 outdoor pools

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Photo gallery for Hyatt Regency Cartagena

Aromatherapy, Swedish massages, sports massages, body scrubs
3 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers
Aromatherapy, Swedish massages, sports massages, body scrubs
Egyptian cotton sheets, hypo-allergenic bedding, down comforters
3 outdoor pools, open 8:00 AM to 8:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
The current price is SAR 675
SAR 675 total
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 21 of 21 rooms

Club Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Ocean view
  • 78.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

1 Bedroom Ocean View Residence

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Residences with 1 bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Bay view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Ocean View (Regency)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Ocean view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Bay View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Memory foam bed
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

2 Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Ocean view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite (Regency Executive)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 114 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Regency Caribe)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 76 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Clock Tower - 18 min walk - 1.5 km
  • Cartagena de Indias Convention Center - 3 min drive - 2.0 km
  • San Felipe de Barajas Castle - 3 min drive - 2.7 km
  • Castillo Grande Beach - 10 min drive - 2.9 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬9 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪Edificio Seguros Bolivar - ‬5 min walk
  • ‪La Brioche - ‬8 min walk

About this property

Hyatt Regency Cartagena

Luxury hotel near Bocagrande Beach
Located close to Cartagena de Indias Convention Center and San Pedro Claver Church and Convent, Hyatt Regency Cartagena provides a poolside bar, a terrace, and a coffee shop/cafe. Indulge in a sports massage, a body scrub, and aromatherapy at Aqoral Spa, the onsite spa. Be sure to enjoy lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • Luggage storage, meeting rooms, and a banquet hall
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 380 individually furnished rooms feature comforts such as 24-hour room service and heated floors, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with rainfall showers and hair dryers
  • Wardrobes/closets, heated floors, and coffee/tea makers

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 96,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amacagua Lounge
  • Kokau

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (12,917 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 42 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 7 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 96000 per person
  • Pet fee: COP 80 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Hotel
Hyatt Regency Cartagena Cartagena
Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM. The property will be renovating one of the pools from January 7 2025 to September 1 2025 (completion date subject to change).

Is Hyatt Regency Cartagena pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 44 lbs per pet. There's a fee of COP 80 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Cartagena?

Self parking is free at this property.

What time is check-in at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Cartagena located?

Located in Bocagrande, this luxury hotel is within 1 mi (2 km) of Bocagrande Beach, San Pedro Claver Church and Convent, and Clock Tower. Cartagena de Indias Convention Center and Plaza Santo Domingo are also within 2 mi (3 km).

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Hyatt Regency Cartagena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1039 out of 1318 reviews
Rating 8 - Good. 150 out of 1318 reviews
Rating 6 - Okay. 48 out of 1318 reviews
Rating 4 - Poor. 35 out of 1318 reviews
Rating 2 - Terrible. 46 out of 1318 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 5 nights in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

He

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast and the club lounge
Stayed 4 nights in Mar 2025

10/10 Excellent

Frank D

Liked: Cleanliness, staff & service, property conditions & facilities
Overall , everything was excellent! Will be staying again for sure !
Stayed 4 nights in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service
Stayed 2 nights in Mar 2025

10/10 Excellent

harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is an excellent hotel,i felt it like stayed in all inclusive, full drinks free,snack and breakfast too.all people working there were kindly and friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aleisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and updated with all the amentities needed to ensure my stay on the property was just an enjoyable as the rest of my vacation. The restaurant on-site was amazing!
Stayed 4 nights in Mar 2025

10/10 Excellent

FABIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You simply feel the staff’s efforts to accommodate your every need or wish. Excellent staff and impeccable accommodations throughout hotel in General.
Stayed 5 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of both the walled city and Bocagrande The pool area is amazing!
Stayed 3 nights in Feb 2025

10/10 Excellent

Edrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Mar 2025

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
We like the service x breakfast; servers Like Emerson an Aniani were really nice and were very helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Henk

Liked: Cleanliness, staff & service
Best hotel off cartagena
Stayed 2 nights in Feb 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 4 nights in Mar 2025

10/10 Excellent

Reynaldo Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at this hotel! The staff was attentive, the hotel was super clean, and the area was convenient. Highly recommend!
Stayed 5 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I come to Cartagena, I always stay at the Hyatt great hotel, and I love the service
Stayed 1 night in Feb 2025

10/10 Excellent

David Sanabria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel beachfront in Cartagena, very close to the walled city. Beautiful pool area over three levels with spectacular views and bar scene.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nacaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean. This hotel deserves a 5 stars
Stayed 5 nights in Feb 2025

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is absolutely a perfect location, hotel and zone. Loved it!
Stayed 3 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent luxury stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Horace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like about the property is the staff. It started from the beginning of the booking Natalie Ramirez help me and she is an asset to the company.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, again the employees were amazing during the entire stay. I am a people person, so I was extremely happy about that. The atmosphere of the 30th floor and its menu was really inviting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place in Catagena, beautiful building in front of the ocean, great view , amazing infinity pool and outstanding staff. Lost my credit card and one the hotel taxi drivers ( Rafael )found it and gave it back to me. Love Cartagena
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa Regina Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is Beautiful ,service is amazing all personal very attentive,breakfast is really good 😊 I staying back again .
Stayed 3 nights in Jan 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Stuff also very friendly.
Stayed 2 nights in Feb 2025