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Hotel Santa Alejandria

3.0 star property
Bask in the warm Cartagena sunshine from your hotel's tranquil rooftop spot or get insider tips from helpful staff for an unforgettable stay.

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Photo gallery for Hotel Santa Alejandria

Interior entrance
Lobby sitting area
Staircase
Interior entrance
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is SAR 229
SAR 229 total
includes taxes & fees
18 Feb - 19 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, in-room safe, blackout drapes, free WiFi

Twin Room, 2 Twin Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room, 1 Double Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, blackout drapes, free WiFi

Suite

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Economy Double Room without window, First Floor

Economy Double Room without window, First Floor | Premium bedding, in-room safe, blackout drapes, free WiFi

Economy Double Room without window, First Floor

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, (163)
The price is SAR 479
SAR 479 total
includes taxes & fees
20 Feb - 21 Feb
Mood Matuna Hotel Cartagena

About the neighborhood

Map
Calle de la Cruz No. 9 – 42, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 5 min walk
  • Walls of Cartagena - 7 min walk
  • Bolivar Square - 8 min walk
  • Cartagena de Indias Convention Center - 11 min walk
  • San Felipe de Barajas Castle - 16 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 9 min drive

Restaurants

  • ‪Amasa - ‬1 min walk
  • ‪Quero Arepa - ‬2 min walk
  • ‪Townhouse Rooftop - ‬3 min walk
  • ‪Restaurante La Mulata - ‬2 min walk
  • ‪Restaurante La Tinaja - ‬6 min walk

About this property

Hotel Santa Alejandria

Hotel near Clock Tower
Close to Walls of Cartagena and Cartagena de Indias Convention Center, Hotel Santa Alejandria provides amenities like a terrace. Guests can connect to free in-room WiFi.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and luggage storage
  • A 24-hour front desk, tour/ticket assistance, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Santa Alejandria boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6 AM - 10 PM
  • Airport shuttle on request

Food and drink

  • Room service available

Family friendly

  • Refrigerator

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Shared microwave
  • Shared refrigerator

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Electrical adapters/chargers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 60000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (one-way)
  • Rollaway bed fee: COP 60000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parents traveling with a child under 18 must present the child's identity card upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria
Santa Alejandria Cartagena
Santa Alejandria
Hotel Santa Alejandria Hotel
Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria Hotel Cartagena

Frequently asked questions

Is Hotel Santa Alejandria pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Santa Alejandria?

This property doesn't offer parking.

What time is check-in at Hotel Santa Alejandria?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Alejandria?

Check-out is at noon.

Does Hotel Santa Alejandria provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–10 PM on request. A fee of COP 50000 per vehicle applies.

Where is Hotel Santa Alejandria located?

Located in Cartagena Walled City, this hotel is within a 10-minute walk of Fernandez Madrid Park, Clock Tower, and Walls of Cartagena. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km).

Hotel Santa Alejandria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 210 out of 552 reviews
Rating 8 - Good. 217 out of 552 reviews
Rating 6 - Okay. 71 out of 552 reviews
Rating 4 - Poor. 27 out of 552 reviews
Rating 2 - Terrible. 27 out of 552 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

The bathrooms were clean that well.
Stayed 6 nights in Feb 2025

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service
VERY NICE
Stayed 8 nights in Jan 2025

6/10 Okay

steve

Stayed 2 nights in Jan 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Is unsafe
Stayed 3 nights in Jan 2025

8/10 Good

Frederick

Liked: Staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Miss P M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The staff were wonderful - helped with our limited Spanish and were so patient with us. Booked a second night and they were so accommodating. The room was lovely and clean and breakfast was delicious! Location was super central and they kept our bags for us after check out which was really appreciated
Stayed 1 night in Nov 2024

6/10 Okay

Robert, Not Hispanic or Latino

Stayed 16 nights in Sep 2024

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always try to stay here when I'm in cartegena. Wonderful staff
Stayed 1 night in Oct 2024

2/10 Terrible

ibrahim

Disliked: Amenities, property conditions & facilities
The place is cheap and horrible. The lady who is in charge of the hotel was very unprofessional. AC doesn’t work and most of the rooms. The hotel is a disaster. I won’t recommend anybody.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Liked: Amenities
Great central location, staff wonderful, property good value.
Stayed 7 nights in Aug 2024

8/10 Good

Natalie

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not a typical three star hotel in america. But I loved the experience. Definitely buy the most expensive room. But you're close to everything in the historic old city. The stuff is extremely helpfull. If you're looking for luxury that's not your place. If you are looking for authenticity I would highly recommend it.
Stayed 2 nights in Aug 2024

4/10 Poor

D

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel has charm. But it was just a little too rustic for us. There was no soap in the washroom, only one towel for two people, the toilet didn’t work properly and no bedspread (although we found a very thin blanket like you’d use for airplane travel). The toilet was right under the sink so you have to feel around in the 1” gap to flush. It would have been helpful to indicate that there is no elevator. There was a nice balcony outside our room, accessible from the hall. Unfortunately, our room faces onto the street so while it had a great view into the neighbourhood, it was a little loud. We ended up checking into another hotel, and were told to contact the manager via WhatsApp, which we did a few days ago. But it’s been crickets ever since.
Stayed 3 nights in Aug 2024

8/10 Good

Michael, SEATTLE

Liked: Cleanliness, staff & service, property conditions & facilities
The first night we had a room not exactly as advertised off of the main lobby. It smelled of humidity and cleaning solution and the smell did not leave. We requested another room immediately and we were accommodated to a room upstairs (more as advertised) for second night. Rooms quite basic and small but what we needed. Breakfast ok. And we were greeted with drinks. So some plus and minus. Staff accommodating. Overall ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

krishna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Minca
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristel, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium location
Stayed 1 night in Jul 2024

4/10 Poor

Deanna

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

MICHAEL, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Blaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had another great stay. Excellent staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Blaine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before. Very friendly staff. Very clean, and the location is awesome.
Stayed 1 night in Jun 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs with excellent location
Stayed 2 nights in Jun 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oasis with excellent location. Friendly staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cordial la gente y lindo el hotel.
Stayed 7 nights in May 2024