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Hotel San Roque

2.5 star property
Hotel with a 24-hour front desk, near Walls of Cartagena

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Photo gallery for Hotel San Roque

Minibar, in-room safe, free WiFi
Lobby
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi
Minibar, in-room safe, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Triple Room

Highlights

Air conditioning
Plasma TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

Highlights

Air conditioning
Plasma TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

Standard Quadruple Room

Highlights

Air conditioning
Plasma TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Map
Calle de la Media Luna #10C-48, Getsemani, Cartagena, 130001

What's nearby

  • Cartagena de Indias Convention Center - 7 min walk - 0.6 km
  • San Felipe de Barajas Castle - 9 min walk - 0.8 km
  • Clock Tower - 10 min walk - 0.9 km
  • Walls of Cartagena - 11 min walk - 0.9 km
  • Bocagrande Beach - 10 min drive - 4.0 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 8 min drive

Restaurants

  • ‪El Cabildo Gastromar - ‬3 min walk
  • ‪Colombitalia - ‬2 min walk
  • ‪Beer Lovers Tap Room - ‬2 min walk
  • ‪Celele - ‬1 min walk
  • ‪Juan Valdez Café Hampton - ‬1 min walk

About this property

Hotel San Roque

Hotel near Cartagena de Indias Convention Center
Close to Clock Tower and Walls of Cartagena, Hotel San Roque provides amenities like a coffee shop/cafe. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • Concierge services
Room features
All guestrooms at Hotel San Roque have perks such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers
  • 28-inch plasma TVs with cable channels

Languages

English, Spanish

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29 May - 30 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 28-inch plasma TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel San Roque Cartagena
San Roque Cartagena
Hotel San Roque Hotel
Hotel San Roque Cartagena
Hotel San Roque Hotel Cartagena

Frequently asked questions

Is Hotel San Roque pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel San Roque?

Hotel San Roque doesn't offer parking.

What time is check-in at Hotel San Roque?

Check-in begins at 2:00 PM.

What time is check-out at Hotel San Roque?

Check-out is at 1:00 PM.

Where is Hotel San Roque located?

Located in Cartagena Walled City, this hotel is within a 15-minute walk of San Roque Church, Cartagena de Indias Convention Center, and Clock Tower. Ciudad Movil Cultural Center and Plaza de la Trinidad are also within 5 minutes.

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Hotel San Roque Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 23 reviews
Rating 8 - Good. 11 out of 23 reviews
Rating 6 - Okay. 5 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 3 out of 23 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel for the price. No frills, but was nice. I liked the rustic feel of the place. The only issues I had with the place was that the wifi in my room was weak and there was no hot water, but the wifi was very strong in the lobby and common area and as hot as Cartegena is, you don't really need hot water. Also, the breakfast was simple, but nice. I would definitely stay here again the next time that I'm in Cartagena.
Stayed 3 nights in Apr 2023

4/10 Poor

Viviana

Liked: Cleanliness, staff & service
Only one night, I don’t have to much to safe
Stayed 1 night in Oct 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feo lugar

El hotel muy feo, mobiliario feo, cama fea e incomoda, toallas muy corrientes, hasta el papel de baño mal, solo es una cama, por lo menos tiene aire acondicionado
Stayed 1 night in Dec 2023

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el hotel es muy bueno por el precio.la locación es buenísima. regresaria la proxima ves q vaya a Cartagena ,la señora de la reception muy amable
Stayed 3 nights in Aug 2023
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Room comfort
No hubo cable en la tv desde el segundia día,el buffet que ofrecieron tampoco lo dieron solo un café,el lugar es estrategico muy bueno es el centro entre Getsemani y M calle de la Media Luna ,en general esta bien solo debe mejorar lo que explico.
Stayed 4 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Tanguy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon compromis

Bon compromis entre l'hostal et l'hôtel classique, rapport qualité-prix imbattable. Douche petite, pas possible de régler la chaleur. Le personnel est très serviable et donne des conseils spontanément. Nous avions une chambre sans fenêtre peut-être seul vrai bémol. Clim, coffre fort et télé dans la chambre. A 400 mètres du superbe centre historique, du port, et du fort San felipe. À recommander jeunes couples, amis.
Stayed 3 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service

Normal

La pasamos bien. El hotel está un poco viejo, algunas cosas de las habitaciones deberían renovarse (nos cambiamos de habitación porque el aire acondicionado no funcionaba). Está bien ubicado, y su relación precio-calidad está bien. Sería bueno incluir desayuno. Es una buena opción para pagar barato dentro de la ciudad amurallada. El personal fue siempre muy amable.
This review was submitted before 2018 and has not been verified.

8/10 Good

Clive

Liked: Cleanliness, staff & service, room comfort
This is a cheap, no-frills hotel but it is comfortable and quiet and in a good area. The staff member on duty was very helpful and seemed never to go to sleep. The rooms (I stayed in two) were basic but adequate. Both had air conditioning and integral bathroom/ toilet but no exterior window.
This review was submitted before 2018 and has not been verified.

8/10 Good

Juan jose

Liked: Cleanliness

Para ir con amigos, no en familia.

Cuarto pequeño y achocado. Buena zona y buen trato.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Económico y agradable!

Es un pequeño hotel con sus instalaciones limpias y personal muy amable. Este hotel es para las personas que solo necesitan un sitio para dormir, queda en la calle de todos los hostels de Getsemani, se puede llegar a cualquier hora sin problema ya que está situado en una calle con bastante movimiento. Para desayunar recomiendo dos sitios: "aquí es el punto" y "corocoro", rico desayuno y bastante económico. Para comer algún pasabocas ligero a media cuadra venden unas ricas empanadas aunq la persona q atiende lo hace de mal gusto. En general es un sitio recomendable evaluando costo beneficio.
This review was submitted before 2018 and has not been verified.

6/10 Okay

richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Convenient but lacks good management

For the price the rooms were great compared what you would normally get in this price range. I was missing a shower head and only had a pipe sticking out which they kept promising to pick fixed bit never was.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Holly

Disliked: Cleanliness, room comfort

Decent for the price/location.

This place is not anything special, but it is a great area to stay in Cartagena if you want to just stroll around the neighborhood and have lots of food and nightlife options. The room could have been a lot cleaner, but it was actually surprisingly quiet (or maybe we were just so sleepy from our trip we slept through it all.) The bed was fairly comfy.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Juan David

Disliked: Cleanliness, staff & service, property conditions & facilities

Muy regular

Me enviaron a casa san Roque, y el servicio dejó mucho que desear
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien accueilli propre dans le centre rue très anim

Quartier très animée climatisation chambre avec petite lucarne mais ça allait. Pas de petit déjeuner mais possible de prendre un thé ou café.
This review was submitted before 2018 and has not been verified.

8/10 Good

Montserrat

Liked: Staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hustle and bustle

Good for people with not a lot of money and don't mind the bare basic in a room!
This review was submitted before 2018 and has not been verified.

8/10 Good

Diego, Belo horizonte

Boa relação custoXbenefício

Hotel simples com boa relação custoXbenefício. Não tinha café da manhã. O quarto que ficamos era bem pequeno e não tinha janela, então chegávamos e ligávamos o ar condicionado. Limpeza e arrumação diária, e o pessoal da recepção simpático. Quanto à localização, era bem perto da torre del relogio e cidade amuralhada, íamos a pé sempre! Também próximo ao castillo de san fellipe. A rua é meio estranha, mas bem movimentada, não nos sentimos inseguros. No último dia nosso ar deu defeito, era domingo e não tinha como consertar, o hotel estava cheio e como não havia outro quarto nos colocaram em outro hotel, do mesmo dono (casa san roque) que é bem próximo e no mesmo padrão ( esse quarto era maior). Ah, no check out a máquina de cartão estava com defeito, a sorte que tínhamos ainda pesos colombianos suficientes pra pagar o hotel. No final deu tudo certo rs Cartagena valeu a pena!
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No es lo que parece

Muy mal. Al ingresar a la habitacion el olor a humedad te recibe, las sabanas sucias, no dispones de toallas, excepto de una pequeña toalla de manos sucia. El colchon de La cama Pesimo. Incomodo, en la foto del hotel la habitacion y la cama se ven muy bonitas, pero son engañosas. Ademas es una zona insegura. Por ese precio se consigue un hotel mejor.
This review was submitted before 2018 and has not been verified.

8/10 Good

ENRIQUE, Cali

Liked: Cleanliness, staff & service, room comfort

DISFRUTE TOTAL

En general bien, en realidad Enrique es mi hermano el nos hizo el favor de la tarjeta, pero finalmente se pago en efectivo y mi nombre es Nubia Betancourt y el de mi esposo Carlos Arturo Muñoz. Muchas gracias la atención fue buena.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

No hicieron bien mi reserva

Llegamos y sólo habían reservado para uno en vez de tres. No tenían habitaciones y nos recolocaron en otro hotel.
This review was submitted before 2018 and has not been verified.

8/10 Good

Robyn, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Worth the money

Nice little hotel , good standard for the price round that area. Comfortable bed , spacious compared to others we stayed at and good location
This review was submitted before 2018 and has not been verified.

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfecha!!

Muy bien, regreso sin pensarlo
This review was submitted before 2018 and has not been verified.

6/10 Okay

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort