My recent stay at this hotel was quite average, deserving of a 3-star rating. While the location was convenient and the rooms were generally clean, there were a few issues that affected my overall experience.
One of the more frustrating aspects was the air conditioning situation. The hotel has controlled settings, meaning you don't have full control over the temperature in your room. After returning from a long day out, I found my room uncomfortably hot. It wasn’t until I called the front desk that the situation was addressed. It’s an inconvenience that could be easily avoided if guests were given control of their own room temperature.
Another issue arose at checkout when I was asked if I had taken anything from the mini-bar, despite it being completely empty when I checked in. It was a small thing, but it added to the feeling that attention to detail was lacking.
However, the most significant and unsettling experience during my stay was when new guests were mistakenly checked into my room in the middle of the night. I was already asleep when I was abruptly awoken by the sound of people entering the room. The hotel had given them keys to my room without realizing it was already occupied. This was not only inconvenient but made me feel extremely uncomfortable and unsafe.
While the hotel did apologize for this mistake, it left a lasting negative impression. For these reasons, I can only give this hotel an average rating of 3 stars. It has potential, but these issues, partic