Hotel Portal de San Antonio

2.5 star property
Hotel with free breakfast, near Clock Tower

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January 2025

Photo gallery for Hotel Portal de San Antonio

Check-in/check-out kiosk
Reception
Family Room | Minibar, rollaway beds, free WiFi
Lobby sitting area
Standard Single Room | Bathroom | Shower, free toiletries, towels

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Getsemani, Carrera 10 No. 25-149, Calle San Antonio, Cartagena, 130001

What's nearby

  • Cartagena de Indias Convention Center - 5 min walk
  • Clock Tower - 10 min walk
  • Bolivar Square - 13 min walk
  • San Felipe de Barajas Castle - 14 min walk
  • Walls of Cartagena - 15 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬1 min walk
  • ‪Doña Lola - ‬2 min walk
  • ‪Cervecería Cartagena Bar - ‬3 min walk
  • ‪Sierpe - ‬4 min walk
  • ‪Demente - ‬1 min walk

About this property

Hotel Portal de San Antonio

Hotel near Clock Tower
Hotel Portal de San Antonio provides free continental breakfast and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), free newspapers, and tour/ticket assistance
  • Wedding services, a 24-hour front desk, and concierge services
  • A front-desk safe
Room features
All guestrooms at Hotel Portal de San Antonio feature perks such as air conditioning, in addition to amenities like free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) during limited hours

Food and drink

  • Free continental breakfast

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 40000.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 25000 per person (one way)
  • Rollaway bed fee: COP 40000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa San Antonio Cartagena
Casa San Antonio Cartagena
Portal San Antonio Cartagena
Hotel Portal de San Antonio Hotel
Hotel Portal de San Antonio Cartagena
Hotel Portal de San Antonio Hotel Cartagena

Frequently asked questions

Is Hotel Portal de San Antonio pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Portal de San Antonio?

Check-in begins at 3 PM.

What time is check-out at Hotel Portal de San Antonio?

Check-out is at noon.

Does Hotel Portal de San Antonio provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 25000 per person applies.

Where is Hotel Portal de San Antonio located?

Located in Cartagena Walled City, this hotel is within a 15-minute walk of Plaza de la Trinidad and Clock Tower. Santisima Trinidad Church and Ciudad Movil Cultural Center are just steps away.

Hotel Portal de San Antonio Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 4 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't think this hotel exists. I went to the address listed but no one ever answered the door. I ended up having to find another hotel.
Stayed 2 nights in Nov 2019

10/10 Excellent

Osiris, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance from the walled city.
Stayed 3 nights in Aug 2018

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hotel in fun neighborhood
Great location with a polite staff. Rooms are very basic, ours did have a minifridge, which was nice to have, and like most hotels and hostels in Cartagena there is no hot water for the shower. The included breakfast is nice, you get a choice of 3 different options.
Stayed 1 night in Jan 2018

6/10 Okay

Sabatino

Liked: Cleanliness, staff & service, property conditions & facilities
Coo boutique hotel for the money
Nice location in heart of Plaza De Trindad.. 10 minutes walk from Plaza Del Relo.. Amazing staff.. but I stayed on the first floor by the breakfast area so people eating woke me up every morning early.. that was my biggest issue. Great if you want to stay in the old historic area.. if you want comfort or space this isnt the place. Pay more and get more.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Happy and left for another accommodation
The rooms are very small with no wordrobe and more importantly no windows. Sitting on the toilet one hits its knees in the wall. very noisy as every step outside on the stairs can be heard inside. Unfortunately the rooms were not very clean either.
Stayed 4 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Seguro encuentras una mejor opción
Viajé con bebé de 17 meses y duerme temprano, el hotel-hostal está a pocos pasos de una plaza en la calle con fiesta, música, indigentes, gente tomando cervezas y oliendo a orines por doquier sin duda si tu viaje es familiar no lo recomiendo. La sencillez de un hotel no está peleada con la limpieza ni el mantenimiento ni el tener en recepción alguien que al menos te avise algo tan simple como que hay show de tambores en esa plaza todos los días a las 9 pm por si no quieres perdertelo o ponerle tapones al bebé o que cuando le preguntas por un restaurante para comer no te diga cualquiera está bien. En los 4 días el jabón y shampoo nunca fueron resurtidos, toalla de manos nunca hubo, la cama un día la tendieron con 2 sábanas de cajón, la polilla de las ventanas estaba hace no se cuanto en el cuarto y así podría seguir.
Stayed 4 nights in Dec 2018

4/10 Poor

Jaime

Disliked: Cleanliness, staff & service
Muy regular
No fue limpiado mi cuarto, según ellos porque no avisé con un hablador y ni siquiera en el cuarto estaba el hablador. Hay ratones en el area de cocina informamos y no tomaron en cuenta el comentario, para negocios considero q falta un escritorio y silla, falta frescura en la zona de recepción. Pueden mejorar mucho poniendo empeño en sacar adelante el negocio.
Stayed 2 nights in Nov 2018

10/10 Excellent

cucche, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo lindo, además son muy atentos en la recepción
muy buena , por la ubicación del hotel, por las condiciones de limpieza y por el personal, buenisimo
Stayed 3 nights in Mar 2018

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Esta bien pero puede facilmente mejorar.
La primera noche me aisgnaron una habitacion equivocada, estos se corrigio para las noches 2 y 3. El desayuno es bueno pero no abundante. El mantenimiento debe mejorar sobre todo en el aire acondicionado. La ubicacion es increible y la zona es muy alegre y llena de entretenimiento.
Stayed 3 nights in Mar 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy limpio, buen desayuno
Nuestra estadía fue muy cómoda, el desayuno es de buena cantidad y el personal es muy atento a las necesidades de los huéspedes. A muy poca distancia hay varias opciones de restaurantes muy simpáticos y con buenos precios. Se puede ir caminando hasta la puerta del reloj y centro histórico.
Stayed 3 nights in Dec 2017

4/10 Poor

VERED

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
בקבלה היו אדיבים ונחמדים מאד אך כשנכנסו לחדר הוא לא היה נקי אין מים חמים במקלחת

8/10 Good

Jossie, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado.