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Hotel Maroel

2.0 star property
Hostal in Cartagena, a short walk to Clock Tower

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Maroel

Lobby sitting area
Living area
Room
Business center
Reception

Reviews

4.4 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

View all photos for Standard Double Room (Air Conditioning )

Standard Double Room (Air Conditioning )

Standard Double Room (Air Conditioning )

Highlights

Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

Highlights

Air conditioning
Ceiling fan
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Calle de las Tortugas (Cr. 10 C) No. 3, Cartagena, Bolivar, 1001

What's nearby

  • Cartagena de Indias Convention Center - 8 min walk
  • Clock Tower - 9 min walk
  • Walls of Cartagena - 9 min walk
  • San Felipe de Barajas Castle - 11 min walk
  • Bocagrande Beach - 10 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪El Cabildo Gastromar - ‬2 min walk
  • ‪Colombitalia - ‬3 min walk
  • ‪Beer Lovers Tap Room - ‬2 min walk
  • ‪Celele - ‬3 min walk
  • ‪Juan Valdez Café Hampton - ‬2 min walk

About this property

Hotel Maroel

Hostal near Cartagena de Indias Convention Center
Close to Clock Tower and Walls of Cartagena, Hotel Maroel provides amenities like dry cleaning/laundry services. Stay connected with free WiFi in public areas.
Additional perks include:
  • Tour/ticket assistance
Room features
All guestrooms at Hotel Maroel have comforts such as air conditioning.
More conveniences in all rooms include:
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Tour/ticket assistance

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Shower

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Maroel Cartagena
Hotel Maroel
Maroel Cartagena
Maroel
Hotel Maroel Hostal
Hotel Maroel Cartagena
Hotel Maroel Hostal Cartagena

Frequently asked questions

Is Hotel Maroel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Maroel?

This hostal doesn't offer parking.

What time is check-in at Hotel Maroel?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Maroel?

Check-out is at noon.

Where is Hotel Maroel located?

Located in Cartagena Walled City, this hostal is within a 10-minute walk of Centenary Park, Clock Tower, and Walls of Cartagena. Bocagrande Beach is 1.4 mi (2.2 km) away.

Hotel Maroel Reviews

Reviews

4.4
Rating 10 - Excellent. 4 out of 40 reviews" "
Rating 8 - Good. 8 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 22 out of 40 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

8/10 Good

chris, new zealnd

Liked: Staff & service
Quiet location in the historic district.
Not flash but also not expensive, great for traveling on a budget.
Stayed 1 night in Jul 2018

2/10 Terrible

SBK, NYC

Disliked: Cleanliness, property conditions & facilities, room comfort
Wet, no light, horrible room
It was just like the cheapest motel I have ever been, including ants and cockroaches- they are very expensive for the lousy service they provide.
Stayed 5 nights in Feb 2018

2/10 Terrible

John, Philadelphia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and poorly staffed
The hotel is falsely advertised. It says on Expedia that the price of the economy room includes wifi but when I came to check in they said it was only a fan and I would have to pay more for an ac room. Wifi doesn't reach the rooms. I have the impression that they rent to hotel by hour for prostitutes.
Stayed 2 nights in Dec 2017

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hermosa Palenque
I enjoyed my stay here. Close to the city center, the superior room was a great upgrade, and worth the few dollars more. The staff was friendly, and helpful. I will stay again soon.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

JG, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel ever, totally a brothel. Don't stay!
Awful tiny room, no windows AC sounded like car engine Drop of blood on floor! Hair in bed Terrible mattress Bugs Noisy Sketchy area Room stinks Receptionist was actually ok.

2/10 Terrible

Choon Hoi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shabby!
The general section of the street was unappealing though its general location convenient. The lobby area was really looking very dated and not well maintained. The room I was given was on at the back of the ground floor, which has no window but a small vent at the top of the bathroom. I did not feel safe, nor was the room appearing clean. I did not shower that day. I booked 4 days on line but stayed only a day. My cancellation within 2 hours of my booking has not resulted in any refund. Communication was difficult as no staff speak English. For about the same price, I then booked my stay just 50 meters down the street.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Christian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The super cheap option
We stayed two nights in the hotel in the smallest of three rooms (8qm). The beds are very small for two people, there is no real door between bathroom and the room itsleft. The room did not have windows. We had an AC which unfortanetly did not work, rooms with wirking ACs are more expansive but not bookable over the hotels.com app. The staff is very friendly and assisted us with everything needed. Nevertheless, in the summer an AC is quite needed in Cartagena and the standards are very low.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Donald, NEW YORK, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIGHTMARE!!!
WARNING ... WARNING ... WARNING. NOT FOR HUMAN HABITACION.

4/10 Poor

kalljoy

Disliked: Cleanliness, property conditions & facilities, room comfort
There is a reason this is the cheapest hotel
Noisy, room had someone's hair all over it. Shower had more hair in it, put us in the closest room to the front door very loud and could hear everything people out side said. Overall .... cheap yes, good night stay no .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jose Angel

Liked: Cleanliness
Para dormir.
No es un hotel con estrellas pero para pasar la noche no está mal. Es económico, lo malo es que no tenga wifi, por lo demás dentro de lo que cabe está bien.

4/10 Poor

Carlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Più che un hotel per turisti , è unato "bettola" per prostituzione e forse droga. Personale cordiale , ma niente di più. Struttura vecchia, non man tenuta e sudicia. La stessa HoTel. com dovrebbe scegliere meglio le strutture che propone.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

stone, medellin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lugar barato .. las fotos son muy antiguas
horrible!! no me fui por que me cobraron las noches que reserve pero NO LO RECOMIENDO!!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel viejo y sucio
Las fotos que muestran en internet no son nada parecidos a la realidad. Las habitacion son pequeñas apenas para medio caminar. Todo dentro del hotel es viejo y sucio. En la misma cuadra se consiguen mejores hoteles y al mismo precio. Evitense una mala experiencia, no se hospeden en este hotel.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel humilde de buen trato.
es un hotel humilde, para gente humilde, te tratan muy bien y es el lugar ideal para tener tu habitación privada en el centro y no gastes mucho.

2/10 Terrible

claudia mercedes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel malísimo, da asco hasta la cama
muy malo te ofrecen habitación con aire acondicionado y no lo tiene hay q pagar por el , apesta a cigarrillo los pasillos la entrada y las habitaciones, sin ventanas más q un agujero q se puede entrar por ahí algún bicho.el personal muy amable , por lo demás es horrible

2/10 Terrible

FRANCISCO, MERIDA YUC. MEXICO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PESIMO
NO VOLVERIA A EL NI REGALADO

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
observaciones
horrible tenia cucarachas y demasiado costoso para la ubicacion del sector especialmente su ingreso

8/10 Good

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

selene, veracruz mexico

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Excelente ubicación y buen personal
La ubicación y el personal es bueno, sin embargo las instalaciones de la habitación con aire acondicionado están muy viejas y la cama nada cómoda, recomiendo el hotel solo si vas de paso por su ubicación y el precio bajo

2/10 Terrible

harol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
super mal la atencion porque hice la reserva, cuando llego la recepcinista me dice que la tarjeta no fue aceptada que era invalida y por ende no se pudo hacer la reserva, aparte no me soluciono el inconveniente....sinceramente super mal...que pena con hoteles.com...y como para finalizar, la reserva la hago con aire acondicionado y cuando llego me dicen que es con ventilador...