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Hotel Casa Don Sancho by Mustique

4.0 star property
Hotel with free breakfast, steps from Teatro Heredia

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Don Sancho by Mustique

Outdoor pool
Hallway
Lobby lounge
Meeting facility
Suite | View from room

Reviews

10 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, blackout drapes

Suite

Highlights

Balcony
Air conditioning
LCD TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, blackout drapes

Superior Suite

Highlights

Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, blackout drapes

Classic Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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9.6 out of 10, Exceptional, (987)
The price is SAR 901
SAR 901 total
includes taxes & fees
21 Jan - 22 January 2025
Bastión Luxury Hotel

About the neighborhood

Map
Centro Historico, Cra. 4ta Cll, Don Sancho N 36 126, Cartagena, Bolivar, 130001

What's nearby

  • San Pedro Claver Church and Convent - 6 min walk - 0.6 km
  • Clock Tower - 6 min walk - 0.6 km
  • Las Bovedas - 10 min walk - 0.9 km
  • Cartagena de Indias Convention Center - 12 min walk - 1.0 km
  • San Felipe de Barajas Castle - 4 min drive - 3.2 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Cafe La Manchuria - ‬3 min walk
  • ‪Pink Dolphin - ‬3 min walk
  • ‪Pastelería Mila - ‬2 min walk
  • ‪Cafe De La Mañana - ‬2 min walk
  • ‪Restaurante Robert Sazon Monposino - ‬2 min walk

About this property

Hotel Casa Don Sancho by Mustique

Upscale boutique hotel near Clock Tower
Located close to Teatro Heredia and Cartagena Cathedral, Hotel Casa Don Sancho by Mustique provides free full breakfast, a rooftop terrace, and a garden. Treat yourself to a deep-tissue massage or other spa services. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • A roundtrip airport shuttle (surcharge), an elevator, and a banquet hall
  • Smoke-free premises, a TV in the lobby, and tour/ticket assistance
  • Concierge services, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hotel Casa Don Sancho by Mustique offer thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hair dryers
  • Ceiling fans, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:30 AM–11 AM
  • Room service available

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - Swedish

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Electrical adapters/chargers
  • Free local calls
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 65000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Don Sancho
Casa Don Sancho Mustique
Casa Don Sancho Mustique Cartagena
Casa Don Sancho Mustique Hotel
Casa Don Sancho Mustique Hotel Cartagena
Hotel Casa Don Sancho Mustique Cartagena
Hotel Casa Don Sancho Mustique
Casa Don Sancho By Mustique
Hotel Casa Don Sancho by Mustique Hotel
Hotel Casa Don Sancho by Mustique Cartagena
Hotel Casa Don Sancho by Mustique Hotel Cartagena

Frequently asked questions

Does Hotel Casa Don Sancho by Mustique have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa Don Sancho by Mustique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Don Sancho by Mustique?

This property doesn't offer parking.

What time is check-in at Hotel Casa Don Sancho by Mustique?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Don Sancho by Mustique?

Check-out is at noon.

Does Hotel Casa Don Sancho by Mustique provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 65000 applies.

Where is Hotel Casa Don Sancho by Mustique located?

Located in Cartagena Walled City, this boutique hotel is within a 5-minute walk of Teatro Heredia, Santo Toribio Church, and Cartagena Cathedral. San Pedro Claver Church and Convent and Fernandez Madrid Park are also within 10 minutes.

Hotel Casa Don Sancho by Mustique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 86 out of 93 reviews" "
Rating 8 - Good. 6 out of 93 reviews" "
Rating 6 - Okay. 1 out of 93 reviews" "
Rating 4 - Poor. 0 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amado, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and welcoming, my experience was unbeatable, I can recommend it as one of my best experiences, beautiful and cozy tranquility, Its service is very professional and careful, its employees are super attentive
Stayed 8 nights in Aug 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying here. The staff are amazingly kind and helpful. I absolutely love them. The only issue I had this time and it’s more with the way the payment system is run. So I payed them $10000 as I arrived for my three nights. The day we were leaving I had $76 in incidentals to pay. Their cc machine couldn’t connect with my bank so I said you have my card details just charge it when it’s back up. My taxi was outside waiting and I had a flight to catch, they refused to let me leave. Made me feel like they thought I would not pay them the measly $76. Eventually after about half an hour I guess they called the owner who sent me a link to pay online. I don’t blame the staff at all. However the owner needs to change to a better policy as this left a bad taste in my mouth. I still love the place, location, food and above all the staff though.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful and clean property. We stayed in the superior suite which was very nice. Understand luxury for the price. The staff was professional, courteous and caring. We could not have asked for more. This hotel does not disappoint!
Stayed 7 nights in Aug 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lissette Paola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic
It's a cute boutique hotel. Staff is very professional and friendly. Location is great - quiet street but walking distance to the action. We enjoyed our stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gladwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel. Very quiet and lovely staff. The hotel felt only for us. Hopefully we stay here again soon!
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised! I did not have high expectations thinking it was just a bed & breakfast type of place which I usually don’t like. This turned out to be a slice of paradise. Everything was top notch! I will definitely stay again and again. Serene, gorgeous, decor amazing high quality, staff were very sweet. Food was delish. We have dinner one night and it was excellent.

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful, well located and the staff is friendly and helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, discrete hotel with chill vibes
I had a great stay. This hotel is super central but located down a quieter side street which is perfect, especially on the weekend. The staff is lovely and the arepas for breakfast each morning with homemade hot sauce and fresh squeezed fruit juice hit the spot.
Stayed 5 nights in Aug 2022

10/10 Excellent

Miranda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great property! Beautifully decorated and well kept. The hotel is very centric and everything you want to see is within walking distance. The staff was extremely friendly, proactive and efficient. They will go above and beyond to make your stay as comfortable as possible.
Stayed 3 nights in Jul 2022

10/10 Excellent

David John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a boutique hotel … small and convenient. If you like big chain hotels this is not for you. If you like small and quiet hotels with character and old world charm with excellent staff and a first class location then this is a great choice.
Stayed 7 nights in Jul 2022

10/10 Excellent

Rasmus Gottenborg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing
Stayed 2 nights in Jun 2022

10/10 Excellent

Dania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed property with 5-star service. The staff, Nairo, Nelson, Edwin, & Stefanie were absolutely wonderful and were so helpful during our first time in Cartagena. The Spanish Colonial home was the highlight of our trip and a great way to always start and end our day. The dining suggestions from the staff were superb.
Stayed 4 nights in May 2022

10/10 Excellent

Jose Gerardo, CIUDAD DE MEXICO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most pleasant stays I have ever had!
Stayed 6 nights in May 2022

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. People did everything in their power to make my stay more comfortable, including an early check in and late check out. Edwin, the concierge, was very helpful and friendly throughout my stay. I highly recommend this hotel.
Stayed 2 nights in Apr 2022

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Amazing beautiful clean property with the best stuff ever.
Stayed 5 nights in Nov 2021

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific Boutique Hotel with Memorable Stay
This is a boutique hotel in a great location in the old town of Cartagena. Hotel is new, in great condition, with a terrific staff. Only downside was while still in recovery from the pandemic, the restaurant and room service had limited hours. The complimentary breakfast was terrific.We look forward to being a future guest.
Stayed 1 night in Jun 2021

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siren
Amazing staff and beautiful property.
Stayed 3 nights in Feb 2020

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
The hotel was perfect, location, service, cleanliness. Highly recommended. Very helpful with dinner reservations, calling cabs and pertinent information. The breakfasts were excellent.
Stayed 7 nights in Mar 2020

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation
Casa Don Sancho was beautiful, calm, and overall enhanced our stay in Cartegena. The room was clean and the AC was strong. The shower had great pressure. The food is great (I recommend the pina colada - it’s fresh, delicious, and HUGE!). The staff is friendly, respectful, recommended places to eat, and called us a cab when we headed out to the airport. The plants in the courtyard are lucious and only add to the magic of this stay. The pool in the courtyard was clean and the jacuzzi on the roof was clean and had great views of the city and even a view of the ocean. The location is on a quiet street near near the theatre and you’re steps away from the city walls. We easily walked around the old town from here. If you’re beat from the sun or walking around, I’d recommend the food here or walking over to the Epoca Espresso Bar - the La Artilleria location, because it’s less crowded, prettier inside, great coffee, brunch, and snacks, and like a 7 min walk away.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful decor and friendly staff. Delicious breakfast as well
Stayed 3 nights in Feb 2020

10/10 Excellent

Gregory, NYC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not often one finds a unique hotel like Casa Don Sancho. It felt like we went back in time when a welcoming service was a priority. From the moment you walk through the beautiful door, one feels in awe of the transformation to beauty and relaxation
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful location in the heart of carthagen
Amazing place, very calm, beautiful room and atmosphere. You feel like the owner of this place as you don’t see the staff unless you need them . Staff is very nice. Location very well Located in the historical centre of carthagena
Stayed 1 night in Dec 2019