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Hotel Cartagena Dubai

4.0 star property
Beach hotel with outdoor pool, near Bocagrande Beach

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Photo gallery for Hotel Cartagena Dubai

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Superior Ocean View | Beach/ocean view
Reception
Sundeck
Premium bedding, minibar, in-room safe, desk

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast available
  • Spa
  • Parking included
The current price is SAR 486
SAR 486 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Premium bedding, minibar, in-room safe, desk

Junior Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 43.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Ocean View

Superior Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Master Suite Ocean View

Master Suite Ocean View | Premium bedding, minibar, in-room safe, desk

Master Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

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Estelar Cartagena de Indias Hotel

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
8.8 out of 10, Excellent, (1148)
The price is SAR 584
SAR 584 total
includes taxes & fees
25 Mar - 26 Mar
Estelar Cartagena de Indias Hotel

About the neighborhood

Map
Cra 1 No. 9-82, Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 1 min walk
  • Clock Tower - 4 min drive
  • Cartagena de Indias Convention Center - 4 min drive
  • San Felipe de Barajas Castle - 5 min drive
  • Castillo Grande Beach - 20 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Morena Marisqueria - ‬1 min walk
  • ‪La Brioche - ‬4 min walk
  • ‪El Gran Pandebono - ‬4 min walk

About this property

Hotel Cartagena Dubai

Upscale family-friendly hotel near Bocagrande Beach
Located close to Castillo Grande Beach and Cartagena de Indias Convention Center, Hotel Cartagena Dubai provides a nightclub, a poolside bar, and a rooftop terrace. With a black sand beach, sun loungers, and a beach shuttle, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a facial, or a body scrub. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and a billiards/pool table
  • Coffee/tea in the lobby, a front-desk safe, and tour/ticket assistance
Room features
All 244 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 40-inch Smart TVs with satellite channels
  • Full-sized refrigerators/freezers, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Hotel Cartagena Dubai are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge) up to 3 meters
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: COP 45000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Full-sized refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (1615 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 100000

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 45000 per person
  • Airport shuttle fee: COP 90000 per room (roundtrip)
  • Late check-out fee: COP 100000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cartagena Dubai
Hotel Cartagena Dubai Hotel
Hotel Cartagena Dubai Cartagena
Be Live Experience Cartagena Dubai
Hotel Cartagena Dubai Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Cartagena Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cartagena Dubai?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Cartagena Dubai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cartagena Dubai?

Check-out is at noon. Late check-out is available for COP 100000 (subject to availability).

Does Hotel Cartagena Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 90000 per room applies.

Are there all-inclusive benefits at Hotel Cartagena Dubai?

Some rate plans available at this property are all-inclusive.

Where is Hotel Cartagena Dubai located?

Offering direct access to the beach, this Bocagrande hotel is in the entertainment district and within 1 mi (2 km) of Bocagrande Beach and Castillo Grande Beach. Clock Tower and Cartagena de Indias Convention Center are also within 2 mi (3 km).

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Hotel Cartagena Dubai Reviews

Reviews

6.4
Rating 10 - Excellent. 121 out of 478 reviews
Rating 8 - Good. 96 out of 478 reviews
Rating 6 - Okay. 94 out of 478 reviews
Rating 4 - Poor. 67 out of 478 reviews
Rating 2 - Terrible. 100 out of 478 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

LAURA

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a great location close to everything. The room we stayed had a great ocean view. But we had bo hot water, the a/c only worked partially, the electric and USB outlets didn't work, we couldn't call to report these problems became our phone didn't work either. We reported all of these at tbe front desk but nothing was done about it in tbe 2 days we stayed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
The service, personnel was excellent. The hotel has great location is in front of the beach, but it doesn’t has chairs or umbrellas . You have to rent those items to other people. First time I experience these discomfort, usually you don’t bring money to the beach especially if your hotel it is on front of the beach
Stayed 3 nights in Jan 2025

6/10 Okay

Pierre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You have to clean the carpet in the elevator, why is water only available the first day? As other mentionned the food is not a 4*! There is a need for hanging more clothes/towells in the rrom. The window view is nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay would not have been complete without Oscar at the pool bar..very abreast with issues and very helpful.If you hapoen to be at the hotel Contact Oscar he would take care of you.
Stayed 3 nights in Nov 2024

2/10 Terrible

Luis

Disliked: Cleanliness, amenities, property conditions & facilities
that room have bug my wife got bites not clean
Stayed 4 nights in Nov 2024

10/10 Excellent

Joaqin

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect , staff was amazing
Stayed 3 nights in Apr 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You feel like you home ,love you guys for your great services
Stayed 2 nights in Jul 2024

6/10 Okay

Cordell

Liked: Cleanliness, property conditions & facilities, room comfort
A Very Nice Hotel
It was nice and clean andnthe service was on point
Stayed 3 nights in May 2024

10/10 Excellent

Gachekim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place love it
Stayed 4 nights in Feb 2024

10/10 Excellent

Paul

Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Josie-Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from USA, Virginia.. THIS IS AN IDEAL STAY HOTEL!! Perfect!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Bijoy

Disliked: Staff & service
Poor service, will not recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2024

2/10 Terrible

J. Luis Cuauhtemoc Tovar

Disliked: Cleanliness, staff & service, property conditions & facilities
The view was excellent, but rest was very poor
Stayed 8 nights in Jul 2024

6/10 Okay

Patricia Alejandra

Liked: Cleanliness, staff & service, amenities
Personal us very friendly and helpful We had a superior suite overlooking the ocean, very big but not much storage space for arranging ours clothes
Stayed 7 nights in Jun 2024

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, property conditions & facilities
I like the ocean views from the room and also the pool area was nice
Stayed 5 nights in Jan 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient easy to get to from the airport staff is excellent would come back there anytime I'm visiting.
Stayed 3 nights in Sep 2023

4/10 Poor

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
I would never visit again this property and place.
Stayed 3 nights in Jul 2024

2/10 Terrible

Consuelo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience. Pay the same and go somewhere else for more. Dont get fooled by the name. The images are deceiving. This property needs urgent renovation. The see-through floor squeaks when you step on it. The service was terrible. Water was dripping into the bedroom. I asked the front desk 4 times to fix the water leaqu nonone showed up. When you call the front desk, no one never picks up. I spent 20 minutes daily drying puddles in the bedroom. The all-inclusive is only worth for the comfort and time efficiency. But the food meets minimum aceptable standards. We found a hair ingraved on piece of bread. As far as the drinks go, the bartender does not even know what kind of beer they offer. It did not taste like I wanted another one. I'd rather pay for something with a lable. The hard liquor was whiskey in a slushy. When i asked about the type of whiskey, she didn't have an answer. If you dont stack up with water during the day, be prepared to pay at night. Let's just not talk about the guym. If for any reason you still decide to stay here, make sure you call and ask about additional charges. We were charged additional "tax" on top of expedia tax. Basically, we got taxed twice, and or you can say trump tarrifs are expanding
Stayed 3 nights in Feb 2025

8/10 Good

Isabell

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and the staff was very friendly and helpful. Drawbacks were no washcloths or hot water. The water for the shower was lukewarm. The pool was very nice.
Stayed 6 nights in Jun 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice time there
Stayed 3 nights in Jun 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, breakfast was good, probably is ok, rooms are nice.
Stayed 1 night in Feb 2023

10/10 Excellent

Rubén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area where the hotel is located
Stayed 6 nights in Sep 2023

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything was at walking distance
Stayed 5 nights in Oct 2022

10/10 Excellent

Jonathan Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were all excellent. Very accommodating and comfortable. Everyone was nice.
Stayed 4 nights in Nov 2023