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Hotel Cartagena Dubai

4.0 star property
Beach hotel with outdoor pool, near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cartagena Dubai

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Reception
Premium bedding, minibar, in-room safe, desk
Superior Ocean View | Beach/ocean view
Sundeck

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Parking included
  • Breakfast available
  • Pool
  • Housekeeping
The price is SAR 476
SAR 476 total
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Premium bedding, minibar, in-room safe, desk

Junior Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • 43.0 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Ocean View

Superior Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Free bottled water
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Master Suite Ocean View

Master Suite Ocean View | Premium bedding, minibar, in-room safe, desk

Master Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
Smart TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

Similar properties

Pool

Estelar Cartagena de Indias Hotel

Pool
Hot Tub
Spa
Pet friendly
8.6 out of 10, Excellent, (1054)
The price is SAR 493
SAR 493 total
includes taxes & fees
21 Jan - 22 January 2025
Estelar Cartagena de Indias Hotel

About the neighborhood

Map
Cra 1 No. 9-82, Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 1 min walk - 0.2 km
  • Clock Tower - 4 min drive - 2.5 km
  • Cartagena de Indias Convention Center - 4 min drive - 2.6 km
  • San Felipe de Barajas Castle - 5 min drive - 3.3 km
  • Castillo Grande Beach - 7 min drive - 2.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Morena Marisqueria - ‬1 min walk
  • ‪La Brioche - ‬4 min walk
  • ‪El Gran Pandebono - ‬4 min walk

About this property

Hotel Cartagena Dubai

Upscale family-friendly hotel near Bocagrande Beach
Located close to Castillo Grande Beach and Cartagena de Indias Convention Center, Hotel Cartagena Dubai provides a nightclub, a poolside bar, and a rooftop terrace. With a black sand beach, sun loungers, and a beach shuttle, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or steam room, and indulge in a manicure/pedicure, a body scrub, or a facial. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and a billiards/pool table
  • A TV in the lobby, a gift shop, and a banquet hall
Room features
All 244 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 40-inch Smart TVs with satellite channels
  • Full-sized refrigerators/freezers, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Hotel Cartagena Dubai are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge) up to 3 meters
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: COP 45000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Full-sized refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (1615 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 100000

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 45000 per person
  • Airport shuttle fee: COP 90000 per room (roundtrip)
  • Late check-out fee: COP 100000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cartagena Dubai
Hotel Cartagena Dubai Hotel
Hotel Cartagena Dubai Cartagena
Be Live Experience Cartagena Dubai
Hotel Cartagena Dubai Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Cartagena Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cartagena Dubai?

Self parking and extended parking are free at this property.

What time is check-in at Hotel Cartagena Dubai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cartagena Dubai?

Check-out is at noon. Late check-out is available for COP 100000 (subject to availability).

Does Hotel Cartagena Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 90000 per room applies.

Are there all-inclusive benefits at Hotel Cartagena Dubai?

Some rate plans available at this property are all-inclusive.

Where is Hotel Cartagena Dubai located?

Offering direct access to the beach, this Bocagrande hotel is in the entertainment district and within 1 mi (2 km) of Bocagrande Beach and Castillo Grande Beach. Clock Tower and Cartagena de Indias Convention Center are also within 2 mi (3 km).

Hotel Cartagena Dubai Reviews

Reviews

6.4
Rating 10 - Excellent. 116 out of 463 reviews" "
Rating 8 - Good. 94 out of 463 reviews" "
Rating 6 - Okay. 91 out of 463 reviews" "
Rating 4 - Poor. 64 out of 463 reviews" "
Rating 2 - Terrible. 98 out of 463 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Disliked: Staff & service, amenities, property conditions & facilities
Literally good enough for sleeping. The food is mediocre and the night staff and security are extremely rude. Def stay somewhere else if you can afford to do so.
Stayed 6 nights in Dec 2024

2/10 Terrible

Luis

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
that room have bug my wife got bites not clean
Stayed 4 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay would not have been complete without Oscar at the pool bar..very abreast with issues and very helpful.If you hapoen to be at the hotel Contact Oscar he would take care of you.
Stayed 3 nights in Nov 2024

2/10 Terrible

Bijoy

Disliked: Staff & service
Poor service, will not recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Good
Stayed 3 nights in Sep 2024

6/10 Okay

Dermiss

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

cande

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked Expedia to help me recover my money the second day I was at this place. I don’t think it should be included in any of your listings as a place to go. It’s very expensive, and it needs to be closed down. It’s very, very gross
Stayed 5 nights in Aug 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 4 nights in Aug 2024

10/10 Excellent

Armando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close toeverything
Stayed 4 nights in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jul 2024

2/10 Terrible

J. Luis Cuauhtemoc Tovar

Disliked: Cleanliness, staff & service, property conditions & facilities
The view was excellent, but rest was very poor
Stayed 8 nights in Jul 2024

2/10 Terrible

Mayra, Fort Detrick

Poor Food, and no hand Towels and no wash clothes
Stayed 5 nights in Jul 2024

6/10 Okay

Marlyn, Rockville

Liked: Cleanliness, amenities
House keeping needs more attention. There were some areas that were not cleaned, or were moldy. Food served at the buffet was good, but portion sizes were small and limited. Staff were nice enough but not friendly/inviting. The elevator doors close too sudden and quick, which is a hazard. The pool area are very small for a big hotel.
Stayed 5 nights in Jul 2024

4/10 Poor

Kevin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I would never visit again this property and place.
Stayed 3 nights in Jul 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You feel like you home ,love you guys for your great services
Stayed 2 nights in Jul 2024

4/10 Poor

JHON FRANCIS

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

sarah

Traveled with family and small children
Liked: Cleanliness, amenities
The room is the best I have ever had with the huge window taking up the whole wall facing the ocean. Huge room stunning view . The all inclusive food was not worth it For me, lots of people lots of kids not a lot of room to sit kind of hot not that clean. But still a cool place to stay . Beach in front was awesome and swimable. Not one vendor bothered me. It was worth my money. Next to mall and tons of food.
Stayed 2 nights in Jun 2024

10/10 Excellent

Josie-Elise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming from USA, Virginia.. THIS IS AN IDEAL STAY HOTEL!! Perfect!!
Stayed 2 nights in Jul 2024

8/10 Good

Isabell

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and the staff was very friendly and helpful. Drawbacks were no washcloths or hot water. The water for the shower was lukewarm. The pool was very nice.
Stayed 6 nights in Jun 2024

2/10 Terrible

Furtuna, Aurora

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this is by far the worst hotel I ever ever been in my life! I regret paying for it! The breakfast was horrible. The whole restaurant was extremely dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Stayed 11 nights in Jun 2024

6/10 Okay

Patricia Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Personal us very friendly and helpful We had a superior suite overlooking the ocean, very big but not much storage space for arranging ours clothes
Stayed 7 nights in Jun 2024

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
if i were guessing, it felt like what dubai was like 300 years ago..... there are a lot better options.
Stayed 2 nights in Jun 2024