Casa San Luis Hotel

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Cartagena de Indias Convention Center

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December 2024
January 2025

Photo gallery for Casa San Luis Hotel

Basic Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Iron/ironing board, free WiFi, bed sheets
Lobby
Front of property
Daily local cuisine breakfast (COP 15000 per person)
Shower, rainfall showerhead, free toiletries, towels

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Triple Room, Multiple Beds, Shared Bathroom

Highlights

Air conditioning
Plasma TV
Rainfall showerhead
Daily housekeeping
In-room massage
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

Highlights

Air conditioning
Plasma TV
Rainfall showerhead
Daily housekeeping
In-room massage
  • Sleeps 2
  • 1 Double Bed

Economy Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Plasma TV
Rainfall showerhead
Private bathroom
Daily housekeeping
In-room massage
  • Sleeps 2
  • 1 Double Bed

Comfort Quadruple Room, 2 Double Beds, Non Smoking, Private Bathroom

Highlights

Air conditioning
Plasma TV
Rainfall showerhead
Private bathroom
Daily housekeeping
In-room massage
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
Getsemaní, Cartagena, Bolívar, 130001

What's nearby

  • Cartagena de Indias Convention Center - 5 min walk
  • Clock Tower - 9 min walk
  • San Felipe de Barajas Castle - 14 min walk
  • Bocagrande Beach - 7 min drive
  • Marbella Beach - 15 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬1 min walk
  • ‪Doña Lola - ‬3 min walk
  • ‪Sierpe - ‬3 min walk
  • ‪Pascal - ‬3 min walk
  • ‪Demente - ‬1 min walk

About this property

Casa San Luis Hotel

Hotel near Cartagena de Indias Convention Center
Located close to Clock Tower and San Felipe de Barajas Castle, Casa San Luis Hotel provides dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
Other perks include:
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Bicycle tour information, smoke-free premises, and tour/ticket assistance
  • A 24-hour front desk
Room features
All guestrooms at Casa San Luis Hotel boast comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Rainfall showers and free toiletries
  • Daily housekeeping and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 328 ft (COP 40000 per day), from 6:00 AM to 8:00 PM
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–10:30 AM: COP 15000 for adults and COP 15000 for children
  • 1 bar
  • Room service available

Things to do

  • Bicycle tour information

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately COP 15000 for adults and COP 15000 for children
  • Airport shuttle fee: COP 15000 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: COP 40000 per day (328 ft away; open 6:00 AM to 8:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Casa San Luis Hotel Cartagena
Casa San Luis Cartagena
Casa San Luis Hotel Hotel
Casa San Luis Hotel Cartagena
Casa San Luis Hotel Hotel Cartagena

Frequently asked questions

Is Casa San Luis Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Casa San Luis Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa San Luis Hotel?

Check-out is at 1:00 PM.

Does Casa San Luis Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 15000 per vehicle applies.

Where is Casa San Luis Hotel located?

Located in Cartagena Walled City, this hotel is within a 10-minute walk of Cartagena de Indias Convention Center and Clock Tower. San Felipe de Barajas Castle and Bocagrande Beach are also within 1 mi (2 km).

Casa San Luis Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 3 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a great location in the walled city. Restaurant has tasty food
Stayed 4 nights in Apr 2021

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was friendly
Stayed 3 nights in Dec 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is good, easy to walk to the wall city and taking any public transportation.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The property had a good location. The staff were friendly and helpful. The bathroom shower seemed to be clogged as the water took forever to go down. Also it was loud late into the night when I was trying to sleep out in the lobby. The room was right next to the lobby as well so you could hear a lot of commotion which made it hard to stay asleep.
Stayed 2 nights in Dec 2018

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My in-law got there, and they asked him to pay after I was charged for the days. He explained and showed them, saying they don't use hotels.com. I checked my account and found that we were charged, and they let him go even though it was . They don't care about customers, didn't even try to call hotels.com. The worst part they said they would be leaving the platform instead of trying to help the foreigner form a country he barely knows 11 pm
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities
El hotel está localizado en muy buena zona para conocer la ciudad a pie. Cuenta con servicio de aire acondicionado, sin embargo hacía falta ventilación en el baño.
Stayed 4 nights in Apr 2019

8/10 Good

Wabi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

LUIS EDUARDO

Disliked: Room comfort
No tan bueno
Nos sorprendimos porque no nos permitieron pagar al final de la estadía, sino que nos cobraron anticipadamente. Entendemos que las políticas de cada empresa u hotel son distintas, pero no aceptamos que por "motivos internos" el pago total de la reserva por 5 noches que estuvimos aquí fuera al inicio. No está claro en la reserva de este hotel. Habían muchos zancudos en el hotel y en el baño compartido. Las paredes son sucias, deberían pintarlas, invertir en la comodidad visual y estética del espacio. Tuvimos un percance, ajeno al hotel, y es que en una de las habitaciones había un escándalo por una pelea entre una pareja en una habitación. Fue realmente un suceso muy incómodo. El lugar donde se desayuna es muy estrecho y las sillas son incómodas, deberían cambiarlas. No es agradable el espacio. Y sentimos que el valor del hotel no merecía lo que pagamos. Lo bueno es que está bien ubicado, cerca del centro histórico.
Stayed 5 nights in Mar 2019

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadía
Estadía Muy bien, desayuno muy completo el personal muy atento la mayoría...un poco de humedad en la habitación y se quedaron una de las noches sin shampoo
Stayed 4 nights in Feb 2019

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
La ubicación es excelente, todo muy bien, el desayuno muy completo, mi única crítica es un poco de humedad en la habitación
Stayed 1 night in Feb 2019

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perto de tudo!!!
Todos funcionários muito gentis e amáveis!
Stayed 4 nights in Oct 2018